Jack in the Box Reviews | Glassdoor

Jack in the Box Reviews

Updated May 21, 2017
185 reviews

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3.0
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Leonard A. Comma
35 Ratings

185 Employee Reviews

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Pros
  • Fast paced action with several responsibilities (in 30 reviews)

  • 8 of free food every shift, you get to tell people what to do as well (in 29 reviews)

Cons
  • Being in upper management requires a lot of time spent on the job (in 22 reviews)

  • Team Leaders" and other cashiers were all lazy (in 22 reviews)

More Pros and Cons

  1. "Employment at Jack"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Pittsburg, CA
    Former Employee - Cashier in Pittsburg, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Jack in the Box (More than a year)

    Pros

    Discounts on food, 20% employee discount
    100% manager discount

    Cons

    Customers can be rude and upset, especially during graveyard shifts

    Advice to Management

    Better compensate overworked employees or they'll leave in an instant


  2. "Working at Jack"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member/Grill Cook in Richmond, TX
    Current Employee - Crew Member/Grill Cook in Richmond, TX

    Pros

    opportunity to work with great team members

    Cons

    don't expect to have guaranteed work hours every week and not very flexible.


  3. Helpful (1)

    "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Galveston, TX
    Current Employee - Cashier in Galveston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box (More than a year)

    Pros

    Fun Employees, and Service. Pay is based on performance.

    Cons

    The management is not consistent. You can not tell who really runs the store. And because it is Franchised on the island, it is a bit different than if you worked at a Corporate Store.


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  5. "Restaurant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Concord, NC
    Former Employee - Restaurant Manager in Concord, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jack in the Box full-time (More than 5 years)

    Pros

    You can get yearly and quarterly bonuses if you meet goals set by the company. Pay is also guaranteed pay for upper management.

    Cons

    Being in upper management requires a lot of time spent on the job. Average hours spent at work is about 11 hour days.

    Advice to Management

    Give more support to restaurant managers


  6. "Don't Recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Bakersfield, CA
    Current Employee - Team Leader in Bakersfield, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box part-time (Less than a year)

    Pros

    Fast paced environment with a chance to interact with a variety of different types of coworkers

    Cons

    No guaranteed hours, more hours given to favorite employees, breaks will not be given.

    Advice to Management

    Make sure employees are given breaks.


  7. "Cashier or maintnace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in San Bernardino, CA
    Current Employee - Cashier in San Bernardino, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box part-time (More than a year)

    Pros

    Friendly staff and pretty simple system

    Cons

    Ghetto area with very rude customers

    Advice to Management

    None at the moment


  8. "Hmm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in South Gate, CA
    Former Employee - Team Member in South Gate, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jack in the Box part-time (More than a year)

    Pros

    They work with your schedule --sometimes.

    Cons

    Not always a safe working environment.


  9. "It's a fast-food restaurant, so expect what you deal with among most fast-food restaurants."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Drive-Thru/Team Member in Tucson, AZ
    Current Employee - Drive-Thru/Team Member in Tucson, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jack in the Box part-time (More than a year)

    Pros

    It's easy to be welcomed into the Jack family. My fellow team members were always nice and my regulars were always so sweet.

    Cons

    Some customers are down-right rude. Although my coworkers were nice there are times that people get too frustrated at Jack in the Box. It is fast food, but it is never worth getting angry or yelling. Customers would rather have helpful and nice employees deliver there food after a 7 minute wait than a frustrated drive thru employee rushing them to get out of the drive thru.


  10. "Patience is key"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Sacramento, CA
    Current Employee - Crew Member in Sacramento, CA
    Neutral Outlook

    I have been working at Jack in the Box part-time (More than a year)

    Pros

    If you're decent, you can get minimum 30hrs a week.

    Cons

    The area and irate customers.

    Advice to Management

    Enforce security at jack in the box


  11. "Yeah"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in San Antonio, TX
    Current Employee - Cashier in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly workers , Good management , don't agree with the hour distribution but overall a decent place to make money , Easy money

    Cons

    Subpar pay and not much for advancement as you'd expect . Good for starters or high schoolers looking to make an extra dollar

    Advice to Management

    Grow up and learn to lead your team better it's all about presentation and sanitation but some follow the rules


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