Jack in the Box Reviews | Glassdoor

Jack in the Box Reviews

Updated August 17, 2017
670 reviews

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3.0
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Leonard A. Comma
170 Ratings

670 Employee Reviews

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Pros
  • Working in a fast paced environment (i consider that fun) (in 32 reviews)

  • 8 of free food every shift, you get to tell people what to do as well (in 31 reviews)

Cons
  • Team Leaders" and other cashiers were all lazy (in 24 reviews)

  • Being in upper management requires a lot of time spent on the job (in 22 reviews)

More Pros and Cons

  1. Helpful (3)

    "Don't work in conditions you don't need to subject yourself to."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Tucson, AZ
    Current Employee - Employee in Tucson, AZ
    Doesn't Recommend
    No opinion of CEO

    Pros

    There are no alluring reasons

    Cons

    Too fast paced. Shift Leaders think they are much better then employees. No compliments, but lots of nagging.

    Advice to Management

    Lets loosen up a whole lot. This is only fast food.


  2. Helpful (1)

    "Jack In The Box - Some Money Is Better Than No Money But Not Much More!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Person in Kansas City, MO
    Current Employee - Service Person in Kansas City, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I can make some money now for school. Thats it. I hate the job but it works around my school hours and some money is better than no money. It doesn't take a rocket scientist to do this job. Cook the food and serve the food.

    Cons

    If you have no college education, and the current manager choses to retire just maybe you can make enough money to live like a normal person. It is always who you know than you work capabilities that get you into management positions in this company.

    Advice to Management

    How can you sleep at night paying your help such low wages knowing that they do all the work for you to have those big bucks!!!!

  3. "Company does not have recpect for its employees!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Granite City, IL
    Former Employee - Shift Manager in Granite City, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    The fast pace enviroment was fun. A few of us had good team work which made the days of long hours fun.

    Cons

    The company/ managers always had some excuse of not to give thier employees raises. Managers dont praise thier employees enough.

    Advice to Management

    The managers need to give more postive reinenforment awards. For example- employee fun days. Its great manager/ employee bonding. Or fun theme dress up day. Get creative.


  4. "Working at Jack"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Pacoima, CA
    Current Employee - Shift Leader in Pacoima, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You actually get your full 40 hours a week if your looking for a quick job that gives work.

    Cons

    Management is awful, customers not taken serious, job not taken serious and its a dirty environment.

    Advice to Management

    Nothing.


  5. Helpful (1)

    "It was a bad roller coaster I wanted to get off!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Dallas, TX
    Current Employee - Restaurant Manager in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Years ago they had focus and cared about management teams. Pension to everyone including crew.

    Cons

    You're just a number to them. Everyday our focus changes. Nobody now's who's going to be the next boss. I had 4 in the last 2 years. Now they are all worried about their jobs everyone is in a panic. Stabbing each other in the back trying to hold on to their jobs. The names are changing daily in the white castle. Ex Exxon Oil managers are in charge of the company and selling it off to the franchise.

    Advice to Management

    Run! You'll never know which way is up!!!


  6. Helpful (2)

    "All they care about is the price of the stock, care nothing about their people"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Managerrea Caoch in Dallas, TX
    Former Employee - Store Managerrea Caoch in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good salary
    Good Benefits ie, 401k plus retirement

    Cons

    Don't understand employees are #1 asset
    poor operations manual
    unrealistic time demands
    poor training and development

    Advice to Management

    Practice what you preach


  7. "Very Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Central Valley, CA
    Former Employee - Anonymous Employee in Central Valley, CA
    Doesn't Recommend

    Pros

    They have many locations in the central valley, Sacramento and South Bay.

    Cons

    They do not respect their employees and are very willing to dispose of them if they request raises or reviews.

    Advice to Management

    Start operating with more ethics.

  8. Helpful (3)

    "This company does not care about employees who have worked hard and delivered results"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people I worked with.

    Cons

    Senior management is the worst. The good folks were forced to retire and the remaining folks only care about their stock options and big salaries. They claim to have care and respect for their employees but at the end of the day they use you and let you go. It used to be a great place to work -- not anymore.

    Advice to Management

    The company is now a good old boys club. Linda is not a leader. It is sad how the company has changed. There are many long term employees who are let go because they are older and make more money. The approach now is to replace these employees who lower cost younger folks.


  9. Helpful (2)

    "lets just say its an expletive word"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wylie, TX
    Current Employee - Anonymous Employee in Wylie, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    the co-workers are ok, well some are, and some management are ok depending on the resturant...

    Cons

    Being penalized for being sick, such as having hours cut while you are in the midst of training for a promotion, only to be given an ultimatum on said promotion for asking for more hours 2 weeks in a row..

    Management being constantly saying negative things such as "we'd fail" or putting employees down, or spreading their business through out the restaurant

    Advice to Management

    you get sick just like we do do not punish us for it, Talk to your workers not at them, don't spread personal information around the restaurant of another employee, actually listen to your employees when they try to tell their side of the story since there are two sides to every story


  10. Helpful (3)

    "Its not what you know but who you know that gets you ahead."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Every other Friday off, casual attire, and in-house restaurant for employees.

    Cons

    Poor mid- and upper- management decisions. Be careful if you want to think outside the box and contribute ideas not in line with management. Management changes their philosophy for success before employees have a chance to embrace it. Some department heads tend to hire friends over talent. And don't expect to be treated fairly if you are over 55. The new Jack does not respect loyal, hard working employees. The company is no longer the caring, respected organization it use to be.


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