Jack in the Box Reviews | Glassdoor

Jack in the Box Reviews

Updated January 14, 2018
331 reviews

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Current Employees

3.4
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Leonard A. Comma
85 Ratings

331 Employee Reviews

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Pros
  • Friendly, highly motivated, bilingual, fast paced learner (in 37 reviews)

  • 8 of free food every shift, you get to tell people what to do as well (in 32 reviews)

Cons
More Pros and Cons

  1. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in San Diego, CA
    Current Employee - Team Member in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jack in the Box part-time (More than a year)

    Pros

    Good environment for the most part and friendly staff

    Cons

    Terrible workload for minimal pay, and sub par management

    Advice to Management

    Communication


  2. "TL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Jack in the Box full-time (More than 5 years)

    Pros

    The competitive part is what I like and moving fast and always having something to do

    Cons

    The company doesn’t notice the hard work that their employees do. Lazy people always get more it seems like and they don’t seem to care about us

    Advice to Management

    Just want to get a way that certain employees get appropriated when deserved and noticed for the hard work they do

  3. "Jack in the Box, Inc. is a great place to work."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box part-time

    Pros

    Upper management open to new ideas

    Cons

    Not a lot of room for growth


  4. "Drive-through clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box full-time

    Pros

    Employees discount , free food, funn staff

    Cons

    Unsteadt shifts, lots of presure with customers

    Advice to Management

    Give steady shifts


  5. "Not the best , not the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Tracy, CA
    Current Employee - Front End Cashier in Tracy, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box part-time

    Pros

    Easy to learn all the basic fundamentals and register

    Cons

    Barely any hours unless you have been working for a while
    On-the-job training isn't the best and can be improved
    Earrings/jewelry not allowed

    Advice to Management

    Don't let new employees train other new employees (which is what happened to me)
    GIVE NEW EMPLOYEES MORE HOURS , it helps them learn a lot quicker and easier


  6. Helpful (1)

    "Team Member Review, first impressions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Baton Rouge, LA
    Current Employee - Team Member in Baton Rouge, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box full-time (Less than a year)

    Pros

    I will start off by saying that your experience at this job will very widely depending on several things. Namely, your previous experience working on your feet for several hours, the manager you've been given, and the members of the team itself. If one or all of these are bad, you will have a bad experience, so I recommend scoping out your local JnB before applying, make sure you're not going to get roped into something you'll regret.

    I personally feel like I got lucky. The manager at my JnB is a very understanding older woman, the team members are all nice and manage to balance chatter with actually working, and I've been able to adapt to standing, despite this being my first job.

    This is certainly a 'first job.' It's easy, the pay is low, and they have a low bar for entry. That being said, you're expected to pull your weight around the workplace and slacking off can get you in trouble.

    If you have any issue with working with grease you'll want to avoid this job, they put all new workers on the Fryer as its the most demanding job and one that's the most important to learn. You are able to learn new positions once you've got the hang of it, though.

    In terms of benefits and the general mood of the place, I'd say both are fair. They will offer you insurance, and it isn't bad if you have none, but you should avoid it if you already have your own insurance. The work there gets hectic but never grim, you'll only feel as bad as you want to feel.

    Work life balance is a plus as well, they give their employees two days off with the potential for extra hours and overtime, these two days can either be consecutive or split, depending on the manager. Although I can see the balance suffering if you're in a real need for money, because unless you ask specifically, they're not likely to give you the full 40 hours a week.

    Cons

    Onto the bad - For all the talk about moving up in the workplace, don't expect extremely fast promotions. Raises are possible, but hard promotions only really come up if someone leaves.

    The middle management expects you to always be busy, even when there's nothing going on and you've gotten your station cleaned. This also varies depending on your managers, but if you work during the day expect to need to keep busy. Depending on your managers, they may also constantly verbally prod you to hurry up even if you're working fast already, which can grate on the nerves.

    Breaks are not scheduled, if not having a set break time sounds bad to you, avoid this job. You are expected to ask for a break if you need one during the times when the place isn't busy.

    The customers can be the best or worst part of this experience, I list them as a con because they can bring no end of grief to someone not used to the hectic flow of fast food, and assuming this is your first job, you won't be used to it. You will also come to hate certain types of customers if you work at a station that handles the food itself. There will be customers who order anywhere from 12 to 50 tacos at once, or any ridiculous number of different food items. And you're still expected to get them out within five minutes.

    One other thing - When you start off you'll likely become a Fryer first, or get put on the Grill if not. You'll probably suffer from burns every so often, nothing major, but you'll need to get used to being in a heated environment with only latex gloves as your protection from burns.

    Advice to Management

    Offer something stronger than latex gloves to prevent burns, maybe set actual break times for employees. Try not to let overzealous middle management ruin team morale.


  7. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Houston, TX
    Current Employee - Sales Associate/Cashier in Houston, TX
    Recommends
    Positive Outlook

    I have been working at Jack in the Box full-time (More than 10 years)

    Pros

    I love keeping busy i love helping folks

    Cons

    Some days be really slow

    Advice to Management

    Need more workers

  8. "Great Training Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack in the Box full-time

    Pros

    Jack in the box provides excellent training programs that allow it's managers to be successful. If you utilize the tools they provide you can be very successful with running their businesses.

    Cons

    24 Hour Operations. Sometimes you can get burned out from working all hours.


  9. "Jack"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box full-time (More than 10 years)

    Pros

    People/co-workers have been the best

    Cons

    Limited advancement, little to no pay increases

    Advice to Management

    show more respect to employees


  10. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box full-time

    Pros

    You make great friends and meet some very nice people.

    Cons

    It can be very stressful, sometimes there is a lack of management. and it is hard to communicate with them.

    Advice to Management

    Listen to your employees.


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