Jack in the Box Reviews | Glassdoor

Jack in the Box Reviews

Updated April 20, 2017
279 reviews

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Current Employees

3.1
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Leonard A. Comma
66 Ratings

279 Employee Reviews

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Pros
  • Fast paced action with several responsibilities (in 30 reviews)

  • 8 of free food every shift, you get to tell people what to do as well (in 29 reviews)

Cons
  • Team Leaders" and other cashiers were all lazy (in 22 reviews)

  • no support from upper management (in 22 reviews)

More Pros and Cons

  1. Helpful (3)

    "Don't work in conditions you don't need to subject yourself to."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Tucson, AZ
    Current Employee - Employee in Tucson, AZ
    Doesn't Recommend
    No opinion of CEO

    Pros

    There are no alluring reasons

    Cons

    Too fast paced. Shift Leaders think they are much better then employees. No compliments, but lots of nagging.

    Advice to Management

    Lets loosen up a whole lot. This is only fast food.


  2. "Some of the team leaders at my store are are not team players."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Silverdale, WA
    Current Employee - Team Member in Silverdale, WA
    Recommends
    No opinion of CEO

    Pros

    The store I currently work at has some great people with a lot of potential. I enjoy woking with many of my fellow employees and have made some great friends.

    Cons

    Some of the team leaders at my store are are not team players. They seem to be looking out for themselves. When it is busy some of the team leaders ignore the members that are struggling to get the food out in a timely manner. These team leaders are wondering around, talking on their cell phones, eating, or just sitting on their butts with their feet up.

    Advice to Management

    The team leaders at my store need to 'grow-up' and do their job. They were not promoted to sit in the office or stand outside and smoke. They need to lead the team and work side-by-side helping and directing to get the food out for the customer to enjoy.


  3. "Jack In Da Box"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll in San Diego, CA
    Current Employee - Payroll in San Diego, CA
    Approves of CEO

    Pros

    It is a great work environment, the people are really nice and the work schedule allows for a lot of flexibility in being able to have a life outside of work...It is a great way to meet people and is also a good product that is currently doing really well in this hard financial troubled time that we are currently going through...The perks of the job are exceedingly gracious that have been bestowed upon the workers, like me and my coworkers who sit next to me. We really like working here a lot and hope to one day understand it all.

    Cons

    We have to come into work and work really hard. Sometimes it is hard to understand what is going on and we don't always get the proper communication that we should have to get from other people so we can do the stuff that needs to get done around the office. I think that it's important for good communication to be communicated between the staff and management so the communication doesn't get communicated wrong...does that make sense at all? But at the same time everyone does their best and tries to help people which is really good, or so I think.

    Advice to Management

    none


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  5. Helpful (1)

    "Jack In The Box - Some Money Is Better Than No Money But Not Much More!!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Person in Kansas City, MO
    Current Employee - Service Person in Kansas City, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I can make some money now for school. Thats it. I hate the job but it works around my school hours and some money is better than no money. It doesn't take a rocket scientist to do this job. Cook the food and serve the food.

    Cons

    If you have no college education, and the current manager choses to retire just maybe you can make enough money to live like a normal person. It is always who you know than you work capabilities that get you into management positions in this company.

    Advice to Management

    How can you sleep at night paying your help such low wages knowing that they do all the work for you to have those big bucks!!!!


  6. "jbox"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Diego, CA
    Current Employee - Marketing in San Diego, CA
    Approves of CEO

    Pros

    good people, friendly environment, can learn a lot if you try

    Cons

    none at this time really

    Advice to Management

    restructure the menu


  7. Helpful (1)

    "Jack in the Box"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    No opinion of CEO

    Pros

    The money is pretty good.

    Cons

    Unreasonable goals are difficult to meet.

    Advice to Management

    Some expectations are too high.


  8. Helpful (1)

    "An OK place to work, if you don't mind constant pressure."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Franchise Consultant in San Diego, CA
    Current Employee - Regional Franchise Consultant in San Diego, CA
    No opinion of CEO

    Pros

    Decent salary & benefits. Set your own schedule. Great co-workers.

    Cons

    Constant "Bean Counting" by upper management, you live & die by the "report card".

    Advice to Management

    Emininate "Eligible for re-hire" from the termination process for a below standard or dis-honest employee.


  9. "Nice starting position"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Annada, MO
    Current Employee - Anonymous Employee in Annada, MO
    Recommends
    No opinion of CEO

    Pros

    Jack in the Box is a nice place to gain experience in the food industry and provides numerous networking abilities.

    Cons

    Long hours in the cold weather taking trash out to the garbage can and mopping the floors with a bucket that sat outside for a while and is filthy dirty

    Advice to Management

    Continue to strive for innovative new operations processes by honing in on the talent in which you are able to acquire,


  10. Helpful (2)

    "no personal life"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Phoenix, AZ
    Current Employee - Restaurant Manager in Phoenix, AZ
    Doesn't Recommend
    Approves of CEO

    Pros

    great benifits and good pay for education level

    Cons

    no personal life, even when home you are still working and answering calls from the store

    Advice to Management

    allow someone to take the time off you give them


  11. "Great and best company in the fast food industry to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager
    Current Employee - Shift Manager
    Recommends
    Approves of CEO

    Pros

    Jack in the box is just a great company to work for overall. Yes it is fast food but if you want to work in fast food jack is the best company in the fast food industry to work for from pay to benefits and opportunities of growth, sure you can grow with bk or mcdonalds but with a shitty wage and shitty training.

    Cons

    there is absolutely no cons with jack its just GREAT!

    Advice to Management

    you know what your doing


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