Jack in the Box Reviews | Glassdoor

Jack in the Box Reviews

Updated May 24, 2017
627 reviews

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627 Employee Reviews

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Pros
  • Fast paced action with several responsibilities (in 30 reviews)

  • 8 of free food every shift, you get to tell people what to do as well (in 29 reviews)

Cons
  • Being in upper management requires a lot of time spent on the job (in 22 reviews)

  • Team Leaders" and other cashiers were all lazy (in 22 reviews)

More Pros and Cons

  1. "My experience at Jack in the Box has been hilarious and challenging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Phoenix, AZ
    Current Employee - Team Leader in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack in the Box full-time (Less than a year)

    Pros

    Team leaders get $8 of free food every shift, you get to tell people what to do as well.

    Cons

    People treat you like dirt, your employees have no passion.

    Advice to Management

    Learn your employees goals and wants.


  2. "Restaurant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Concord, NC
    Former Employee - Restaurant Manager in Concord, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jack in the Box full-time (More than 5 years)

    Pros

    You can get yearly and quarterly bonuses if you meet goals set by the company. Pay is also guaranteed pay for upper management.

    Cons

    Being in upper management requires a lot of time spent on the job. Average hours spent at work is about 11 hour days.

    Advice to Management

    Give more support to restaurant managers


  3. "Don't Recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Bakersfield, CA
    Current Employee - Team Leader in Bakersfield, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box part-time (Less than a year)

    Pros

    Fast paced environment with a chance to interact with a variety of different types of coworkers

    Cons

    No guaranteed hours, more hours given to favorite employees, breaks will not be given.

    Advice to Management

    Make sure employees are given breaks.


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  5. "Would give them zero stars if I could"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Assistant in Conroe, TX
    Former Employee - Management Assistant in Conroe, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jack in the Box full-time (More than 3 years)

    Pros

    Can't think of good things about this company

    Cons

    They pay way too low
    They will edit timepunches to avoid paying you overtime
    They add lunch breaks and don't give them
    They over work people
    They push blame around

    Advice to Management

    I was management and got the hell away from there the company is trashy and the only people willing to work there are stealing under the table.
    Stay away from A3H foods in Houston
    And CNR holding in Houston.


  6. "Cashier or maintnace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in San Bernardino, CA
    Current Employee - Cashier in San Bernardino, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box part-time (More than a year)

    Pros

    Friendly staff and pretty simple system

    Cons

    Ghetto area with very rude customers

    Advice to Management

    None at the moment


  7. "Hmm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in South Gate, CA
    Former Employee - Team Member in South Gate, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jack in the Box part-time (More than a year)

    Pros

    They work with your schedule --sometimes.

    Cons

    Not always a safe working environment.


  8. "I'd look elsewhere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Glendale, AZ
    Current Employee - Shift Leader in Glendale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box full-time (More than a year)

    Pros

    The only "pro" could be free food, depending on the manager. Also some discounts. Nothing else. Nothing else. Nothing else.

    Cons

    Expect your schedule moving around. $50 a month for a fake health insurance. You're supposed to have sick days but they try to avoid it or say they don't have sick days available. No vacations. No overtime pay even if you go over 40 hours. Sometimes there's missing hours from your paycheck. No bonuses. No increase in pay. No appreciation for hard workers. And supervisors do not solve any issues you might encounter. If you call in or ask for a day off, you're basically punished with hours removed from you or changed in schedule without your knowledge or approval.

    Advice to Management

    Have more appreciation for hard workers. Don't abuse your employees.


  9. "cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member/Grill Cook in Fontana, CA
    Current Employee - Crew Member/Grill Cook in Fontana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack in the Box full-time (More than 5 years)

    Pros

    It look like it is a great place to work because the employees seem to be happy as they work.

    Cons

    Far from home where a live.

    Advice to Management

    hire me so we can continue to provide the best service for our costomers


  10. "Crew Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Paramount, CA
    Former Employee - Crew Member in Paramount, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jack in the Box part-time (Less than a year)

    Pros

    •Great Income
    •Friendly Team Members
    •Amazing Food
    •Clean Environment
    •Professional Communication
    •Positive Setting
    •Insurance Benefits Are Good
    •All Around Great Experience

    Cons

    The customers sometimes get irritated at the staff and crew members have to deal with it in a professional manner. Patience is the key.

    Advice to Management

    Consider hiring more teenagers


  11. "I've had better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Channelview, TX
    Former Employee - Cashier in Channelview, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jack in the Box full-time

    Pros

    None, because they all need to learn manners and how to respect their elders, and I have no idea how many letters 20 words is.

    Cons

    The management needs to learn how to manage her employees, especially the fryers.

    Advice to Management

    learn how to hire your employees to a better standard, and make sure that they speak English.


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