Jack in the Box Reviews | Glassdoor

Jack in the Box Reviews

Updated April 27, 2017
613 reviews

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613 Employee Reviews

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Pros
  • Fast paced action with several responsibilities (in 30 reviews)

  • 8 of free food every shift, you get to tell people what to do as well (in 29 reviews)

Cons
  • no support from upper management (in 22 reviews)

  • Team Leaders" and other cashiers were all lazy (in 22 reviews)

More Pros and Cons

  1. "Cashier or maintnace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in San Bernardino, CA
    Current Employee - Cashier in San Bernardino, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box part-time (More than a year)

    Pros

    Friendly staff and pretty simple system

    Cons

    Ghetto area with very rude customers

    Advice to Management

    None at the moment


  2. "Hmm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in South Gate, CA
    Former Employee - Team Member in South Gate, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jack in the Box part-time (More than a year)

    Pros

    They work with your schedule --sometimes.

    Cons

    Not always a safe working environment.


  3. "I'd look elsewhere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Glendale, AZ
    Current Employee - Shift Leader in Glendale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box full-time (More than a year)

    Pros

    The only "pro" could be free food, depending on the manager. Also some discounts. Nothing else. Nothing else. Nothing else.

    Cons

    Expect your schedule moving around. $50 a month for a fake health insurance. You're supposed to have sick days but they try to avoid it or say they don't have sick days available. No vacations. No overtime pay even if you go over 40 hours. Sometimes there's missing hours from your paycheck. No bonuses. No increase in pay. No appreciation for hard workers. And supervisors do not solve any issues you might encounter. If you call in or ask for a day off, you're basically punished with hours removed from you or changed in schedule without your knowledge or approval.

    Advice to Management

    Have more appreciation for hard workers. Don't abuse your employees.


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  5. "Crew Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Paramount, CA
    Former Employee - Crew Member in Paramount, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jack in the Box part-time (Less than a year)

    Pros

    •Great Income
    •Friendly Team Members
    •Amazing Food
    •Clean Environment
    •Professional Communication
    •Positive Setting
    •Insurance Benefits Are Good
    •All Around Great Experience

    Cons

    The customers sometimes get irritated at the staff and crew members have to deal with it in a professional manner. Patience is the key.

    Advice to Management

    Consider hiring more teenagers


  6. "cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member/Grill Cook in Fontana, CA
    Current Employee - Crew Member/Grill Cook in Fontana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack in the Box full-time (More than 5 years)

    Pros

    It look like it is a great place to work because the employees seem to be happy as they work.

    Cons

    Far from home where a live.

    Advice to Management

    hire me so we can continue to provide the best service for our costomers


  7. "I've had better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Channelview, TX
    Former Employee - Cashier in Channelview, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jack in the Box full-time

    Pros

    None, because they all need to learn manners and how to respect their elders, and I have no idea how many letters 20 words is.

    Cons

    The management needs to learn how to manage her employees, especially the fryers.

    Advice to Management

    learn how to hire your employees to a better standard, and make sure that they speak English.


  8. "Drive Through"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tacoma, WA
    Former Employee - Customer Service Representative in Tacoma, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jack in the Box full-time (More than a year)

    Pros

    Easy work, doesnt follow you home

    Cons

    low pay, dirty, rude immature management that may be as young as 20.

    Advice to Management

    invest in middle management, it would solve alot of problems.


  9. "It's a fast-food restaurant, so expect what you deal with among most fast-food restaurants."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Drive-Thru/Team Member in Tucson, AZ
    Current Employee - Drive-Thru/Team Member in Tucson, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jack in the Box part-time (More than a year)

    Pros

    It's easy to be welcomed into the Jack family. My fellow team members were always nice and my regulars were always so sweet.

    Cons

    Some customers are down-right rude. Although my coworkers were nice there are times that people get too frustrated at Jack in the Box. It is fast food, but it is never worth getting angry or yelling. Customers would rather have helpful and nice employees deliver there food after a 7 minute wait than a frustrated drive thru employee rushing them to get out of the drive thru.


  10. "Patience is key"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Sacramento, CA
    Current Employee - Crew Member in Sacramento, CA
    Neutral Outlook

    I have been working at Jack in the Box part-time (More than a year)

    Pros

    If you're decent, you can get minimum 30hrs a week.

    Cons

    The area and irate customers.

    Advice to Management

    Enforce security at jack in the box


  11. "shift leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Murrieta, CA
    Current Employee - Shift Leader in Murrieta, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jack in the Box full-time (More than 3 years)

    Pros

    because i like the environment in jack in the box plus people are really nice and the food quality is really good. it satisfy me giving to my gues a grate service.

    Cons

    none. i really like working here i don't have no issues attack in the box its a grate job and it gave you great opportunities.

    Advice to Management

    if you see it say it and always stay focus on whats mor important that its our guest at jack in the box and be good example to employs.


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