Jack in the Box Reviews | Glassdoor

Jack in the Box Reviews

Updated September 24, 2017
686 reviews

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686 Employee Reviews

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Pros
  • Nice people, fast paced, fun people to work with (in 32 reviews)

  • 8 of free food every shift, you get to tell people what to do as well (in 31 reviews)

Cons
  • Team Leaders" and other cashiers were all lazy (in 24 reviews)

  • Being in upper management requires a lot of time spent on the job (in 22 reviews)

More Pros and Cons

  1. "JIB-employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production in Manteca, CA
    Current Employee - Production in Manteca, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jack in the Box part-time (More than a year)

    Pros

    The only GOOD thing about working here is the fact that I don't have to travel a lot. It is a 10 minute walk- 3 minute drive.

    Cons

    Terrible managers, as a consequence terrible employees, bad working ethics, no customer value, no VALUES in general. Working shifts are a mess, schedule gets changed at least five times before the next working week.

    Advice to Management

    I would recommend management to create better working conditions, hire people who can contribute to the TEAM, and Do Not hire people to do the job that you as manager should do. Be strict yet flexible, firm in your decision. I understand schedules are tough, but it is very depressing to have to change it multiple times- yet you ask that employees to perform better, and you still ask why you have a lot of call ins. Remember!!!! Managers are our leaders, we represent YOU, if you don't like it, ask yourself that question. DM do your job!! if something isn't right in one of your restaurants, find out why? Don't ask management because it may be them, find out YOURSELF!!!


  2. "Awesome experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jack in the Box full-time

    Pros

    I loved the culture of the company, it was such an amazing experience. The company promotes growth internally, many opportunities to advance in your career. The CEO takes care of the employees, always doing fun company events.

    Cons

    The only thing I would have to say is work balance was a challenge in my department. Great Vacation policy but hard to take the time off.

    Advice to Management

    Continue to do an awesome job however because the company is growing however the staff is decreasing , find a way to have a work balance for employees.

  3. "Fryer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box full-time

    Pros

    Get plenty of hours, work with schedule

    Cons

    Management is not the best. Open 24 hours


  4. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jack in the Box full-time (Less than a year)

    Pros

    You get all of your hour and your boss actually does her work.

    Cons

    Sometimes you need to fight to have a reasonable schedule.

    Advice to Management

    Need to improve on moral and treat workers better.


  5. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member
    Former Employee - Crew Member
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Jack in the Box full-time (More than 5 years)

    Pros

    cool manager, works with your schedule.

    Cons

    hard work for little pay and no benefits.

    Advice to Management

    Need more labor to meet expectations. Too much cutting corners.


  6. "Pretty fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Bakersfield, CA
    Current Employee - Team Leader in Bakersfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack in the Box full-time (More than a year)

    Pros

    Co-workers are so fun!

    Cons

    Customers are pretty mean and rude.
    Favoritism

    Advice to Management

    Stop playing favorites.


  7. "really a hard worker just looking for a company that upholds its values that it preaches and to have promises met"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box full-time (Less than a year)

    Pros

    A lot of great hard working employees that want to work hard and do a good job.

    Cons

    It is very unprofessional and chaotic, they make promises they don't keep, they take their hard working employees for granted. they are really a company that cares about the $$$. I heard corporate is much better to work for compared to a franchise.

  8. "Rigorous work, no opportunity for overtime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Houston, TX
    Current Employee - Crew Member in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a job that pays but not much else to like. If you are new to work world it is a good start.

    Cons

    It is a lot work for little pay. Jack in the box is behind the curve in base salary earnings.


  9. "Team leader/ assistant manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jack in the Box full-time

    Pros

    Good learning experience and very easy to excel.

    Cons

    Not much to look forward to as far as financially.


  10. "Great team great people but bad manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Las Vegas, NV
    Current Employee - Team Leader in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jack in the Box full-time (More than a year)

    Pros

    Great people great friends good hours if your really good at being quick and really easy job and easy task

    Cons

    My manager sucks she needs help on tuning the store and if a customer complains for anything no napkins no sauce you get in trouble


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