Jack in the Box Reviews | Glassdoor

Jack in the Box Reviews

Updated February 16, 2017
276 reviews

Filter

Filter

Current Employees

276 Employee Reviews

Sort: Popular Rating Date

Pros
  • Fast paced action with several responsibilities (in 30 reviews)

  • FAst food, free food, hard work (in 27 reviews)

Cons
  • no support from upper management (in 22 reviews)

  • Team Leaders" and other cashiers were all lazy (in 21 reviews)

More Pros and Cons

  1. "Good but..."

    Star Star Star Star Star
    Current Employee - Washington in Lacey, WA
    Current Employee - Washington in Lacey, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jack in the Box part-time

    Pros

    JIB has plenty of hours to work
    A good place to gain work experience
    Simple tasks that anyone can do
    Variety of people that will come to your till

    Cons

    Keeping a smile when customers are being rude and unreasonable
    Little to no training
    Constantly standing
    Expect to stay longer after your shift is supposed to end

    Advice to Management

    Get to know your employees and get their input and listen to their concerns
    Have work be enjoyable on the slow times/days
    Consider if someone's seniority matches their performance


  2. "Good company for many years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack in the Box full-time (More than 8 years)

    Pros

    The culture is great and great CEO. Feels like a small company within a big company. Many employees with long tenure.

    Cons

    Recent cuts in G&A were not made wisely and left a lot of people feeling un motivated.

    Advice to Management

    Don't lose touch with the little people. Get some feedback from them and do something with it.


  3. "Graveyard Shift - Cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Cook in South Gate, CA
    Current Employee - Cashier/Cook in South Gate, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jack in the Box part-time (Less than a year)

    Pros

    There are no pros.
    Not even free food...
    One pro you can go up in management quick but not worth the pay for an extra dollar...

    Cons

    Pay for lunch
    Fast pace to the next level
    Closing sucks because morning cooks talk crap on you even if you do an okay job
    My partner cook would always leave me alone so pretty much made the meat and assembled the burgers on my own.
    It is exhausting at the end.
    People in the front will mix up the orders which cause one to be behind.

    Advice to Management

    Hire more employees when you notice you have employees that need to get terminated.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Team Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box full-time

    Pros

    For those who need a first-time job they are good to start and are willing to work around your availability

    Cons

    Working with the public can be stressful

    Advice to Management

    You have been in our position remember what we are going through


  6. "Pay employees better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Jack in the Box full-time (More than 3 years)

    Pros

    vacation pay 3 weeks paid time off for AM and higher
    vacation pay 30 hrs x reg pay for employees
    free food
    friendly workers
    easy to get around

    Cons

    hard to schedule days off
    management has to work doubles sometimes
    people don't show up to work
    pay starts at 8.25 and management can't make more than 11 hr.
    raises once a year IF you make your numbers
    sometimes understaffed
    most workers lazy

    Advice to Management

    i think management tries hard to keep it together its if jack pays his people better they will work better. competitive places around us are paying people 10 hr nobody will work for less


  7. "Great People!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Charles, MO
    Current Employee - Anonymous Employee in Saint Charles, MO
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Jack in the Box (Less than a year)

    Pros

    I love working with all the managers and corporate personnel. I have always loved my boss!

    Cons

    Jack in the Box needs to provide more up to date training and update their systems. The company is behind the times when it comes to technology. Our employees are getting the training they need to be successful in their jobs.


  8. Helpful (1)

    "Just being honest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Prescott, AZ
    Current Employee - Team Leader in Prescott, AZ
    Doesn't Recommend
    Neutral Outlook

    I have been working at Jack in the Box full-time (More than 3 years)

    Pros

    I love people and working around them makes my job worth working

    Cons

    I don't like the way things are happening around me sometimes and there is a lot of drama that goes on there....I am still there because of the people....that's my main concern....I have a lot of people I've gotten to know and really connect with.....I have a big heart for people so as long as they are happy that's all I'm hoping for


  9. Helpful (1)

    "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Jack in the Box full-time (More than 5 years)

    Pros

    great people, good resources good pay

    Cons

    24 hour
    staffing
    need remodeled tired looking


  10. "Do not work for this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Jack in the Box full-time

    Pros

    There are no pros with this company!!!!!

    Cons

    Company only looks on how to make a buck. Don't care about Customers or employees!!!

    Advice to Management

    None they don't listen anyways!!!!!!!!!


  11. "High and Lows"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Jack in the Box part-time

    Pros

    -Free food
    -Small manageable team
    Overall, the job isn't that hard, you just have to be able to keep up a brisk pace.

    Cons

    During rush hours it gets really stressful. At times, the pay isn't enough to compensate for the things we do.

    Advice to Management

    My advice would be to make sure to hire experienced team leaders so the things can run smoothly as possible.



Showing 276 of 607 reviews
Reset Filters