Jackson Family Wines Reviews | Glassdoor

Jackson Family Wines Reviews

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Found 64 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
92%
Approve of CEO
Rick Tigner
40 Ratings
Pros
  • "Great company with great people(in 5 reviews)

  • "Great company perks, like holiday parties and wine gifts, great overall corporate mindset and some really good employee development strategies(in 4 reviews)

Cons
  • "Extremely high turnover and lack of respect for contributions from employees(in 3 reviews)

  • "Crowded upper-management has led to a very politicized office(in 3 reviews)

More Pros and Cons
  1. Associate Brand Manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jackson Family Wines full-time

    Pros

    Incredible team and leadership within the marketing department. Understands business fundamentals better than nearly all key competitors.

    Cons

    With family ownership comes the positives and negatives. Quick decisions from leadership is counterbalanced by a strong sense of entitlement and fiefdoms from tenured and family-related employees.

    Advice to Management

    Continue to empower the best of the leadership team and evolve based on their strategic goals.

  2. Typical Corporate Experience & Structure

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Senior Management
    Former Employee - Laboratory Technician in Healdsburg, CA
    Doesn't Recommend

    I worked at Jackson Family Wines full-time for more than a year

    Pros

    Co-workers were very nice people to work alongside, good teamwork, nice attitude.

    Cons

    Certain wine makers were narcissistic and difficult to be around. Laboratory position was repetitive. The international students who came over to do "internships" were given the same duties as cellar workers (they're not the same), so they didn't learn anything. VERY LOW base wages---so low that even the overtime pay was underwhelming.

    Advice to Management

    Give your interns more exposure to wine making to balance out the cellar work. For example, let them listen in meetings where they can hear important wine making decisions, instead of confining them to the cellar to do 60 hours of labor per week.

  3. Associate Brand Manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Family Wines full-time

    Pros

    Great company with great people.

    Cons

    Sometimes difficult in marketing because the brands operate almost as separate companies and can be difficult.

  4. Helpful (1)

    Account payable specialist

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounts Payable Specialist in Santa Rosa, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Jackson Family Wines full-time for more than a year

    Pros

    People are very nice, free pizza all the time

    Cons

    Poor salary pay, cannot see advancement

    Advice to Management

    The manager should be more responsive when your employee asking a question.

  5. Lab Tech

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lab Technician in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jackson Family Wines full-time for more than 4 years

    Pros

    Great company perks, like holiday parties and wine gifts, great overall corporate mindset and some really good employee development strategies.

    Cons

    As a private family run (albeit huge) company, there still were some internal politics with connections with the family that went uncorrected and can have severe effects on certain workplace environments, but overall a great place to be in the wine industry.

    Advice to Management

    Embrace conflict and confront wrongdoers no matter their connections to the family, don't play favorites

  6. Integration Engineer

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Integration Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Family Wines full-time for more than 4 years

    Pros

    Wine, culture, location, benefits, people.

    Cons

    Not much room for growth.

  7. Helpful (2)

    Lots of potential but detached from reality

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - DTC Management 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Jackson Family Wines full-time for more than 2 years

    Pros

    Some, and I stress some, excellent people and leaders who value innovation and rising tides that raise all ships.

    Cons

    Toxic senior managers who don’t listen to what is happening on the ground. There is an agenda and if you’re not part of it, don’t expect to go anywhere here.

    Advice to Management

    Invest in people and innovation. You’re way behind the times technologically and listen and trust middle management when asking their opinion.

  8. Helpful (2)

    Fairly Miserable

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Jackson Family Wines full-time for more than a year

    Pros

    It was a good learning experience both for wine and my particular position. There was an emphasis on learning I enjoyed.

    Cons

    Too many big personalities at the top. Fear-based leadership style that leads to obsequious behavior on the part of much of management. A constant pressure to do a ton of work behind initiatives that never happen. Most of the better people I worked with left.

    Advice to Management

    Follow through. I felt like I was working for a schizophrenic.

  9. Helpful (2)

    Constant change

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in Healdsburg, CA
    Neutral Outlook
    Approves of CEO

    I worked at Jackson Family Wines full-time for more than 2 years

    Pros

    Great benefits especially for internal training. HR department is great.

    Cons

    A constant cycle of mid-management change (Directors/VPs) often led to no or mis-direction. The company is also very siloed leading to departments not working together well enough.

    Advice to Management

    Be more consistent with strategy and listen to your ground level sales people

  10. Paying It Forward

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Family Wines full-time for more than 4 years

    Pros

    I am proud about the work the family and a member of our Executive Team are doing to help rebuild our local community 6 months after our town was devastated by a fire. It once again reflects how the company believes in giving back to the communities where we work.

    Cons

    More executives should do what they say.

    Advice to Management

    Come up with better ways to communicate company information to all the people not just a select few. Town Halls are a start but more should be done.

Found 64 reviews