Jackson Family Wines Reviews

Updated Jul 1, 2020

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3.8
73%
Recommend to a Friend
78%
Approve of CEO
Jackson Family Wines President and CEO Rick Tigner (no image)
Rick Tigner
50 Ratings
Pros
Cons
  • "I have nothing negative to say about JFW(in 4 reviews)

  • "I don't know how legal to have that long with no days off but it's standard for the wine industry(in 3 reviews)

More Pros and Cons
  1. Featured Review

    "Family Owned and a wonderful place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Family Wines full-time for more than 5 years

    Pros

    Wonderful company that really and truly cares for their employees.

    Cons

    Sales focused, so it id not for folks not willing or able to give it their all.

  2. "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accountant in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jackson Family Wines full-time for more than a year

    Pros

    I had a wonderful time working at KJ

    Cons

    There are no downsides, I don't know what else to write

  3. "Best company to work for in the North Bay"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Santa Rosa, CA
    Recommends
    Positive Outlook

    I have been working at Jackson Family Wines full-time for more than 5 years

    Pros

    Wonderful organization to work for all around

    Cons

    I have nothing negative to say about JFW.

  4. Helpful (1)

    "Good wine company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager 

    I have been working at Jackson Family Wines full-time

    Pros

    Good wines, pleasant location, challenging work

    Cons

    Unclear direction on brand management, executives are out of touch

    Continue reading
  5. Helpful (4)

    "Great Potential, Poor Executive Leadership and Politically Exhausting"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Rosa, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Jackson Family Wines full-time for more than 3 years

    Pros

    Truly some talented and wonderful people working at the organization. If there's anything JFW does well, it's hiring talent (though maintaining talent is another thing). Fairly balanced, though work can be overwhelming at times in certain departments. Wines are of good quality (and most of the winemakers are spectacular people). Commitment to sustainability is inspiring, but there's tons more they can do to really own that mantra. Volunteer day opportunities to give back to local communities.

    Cons

    The politics of the organization which trickles down from the executive leadership team are incredibly exhausting and disheartening. Any meeting with the execs feels like a peacock contest, and their arrogance, lack of external experience or general research into organizational/business improvement continues to put the company at a disadvantage in the general marketplace (not to mention how money moves around in the business so only one group really benefits...it's smart for the family, but unrealistic to actually see growth and reinvest in business opportunities). The touting of "family-owned" is just a label, you'll rarely see family members rolling up their sleeves to learn and do the work, save for 1-2 exceptions. They aren't bad people by any means, they just haven't made a visible effort show that they know all aspects of the business (and their elitist personas make for awkward interactions...though this is also the fault of leadership as well for making them seem like untouchables to the minions of the organization). It's a no-risk business, especially from a marketing perspective, even though they tout being "innovative." Regardless of what amazing ideas you may have with data to back it up, they'll dilute, distort and shrink any great idea into something destined to fail. Many decisions are also based on ego vs data, and you'll frequently hear how things have "worked for over 25 years" and are still trucking along (though rarely meeting the annual growth goals). There's a habit of reorganization, especially within the marketing department, which is incredibly demoralizing and detrimental to the productivity of the business (everyone hates it and it's a distraction for weeks on end). Leadership will say they're interested in your growth and career within the organization, but, as in my experience, will completely disregard it to favor the ambitions of male colleagues in the same role, and will make you out to be the fall guy to work on businesses that will never get proper investment because "that's just how it has to be." These organizational changes are also the result of peacocking disputes between executives, where one wants more power than another and will selfishly disregard employee moral for their own benefits (and at the end of it will make no effort to actually get to know you and your career goals). The current environment is set up in a way where only certain cut-throat personalities can succeed. Anyone who loves the game of corporate politics, is only focused on themselves and their own personal gain, and slyly navigating their way up the corporate ladder will do well here. Layoffs are also a thing and traditional benefits (vacation, medical, 401k, etc), are the bare minimum.

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  6. "Great place, location, brands"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager Information Technology in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Family Wines full-time

    Pros

    JFW has strong roots, values and product quality. Significant effort goes into sustainability of the land and renewable resources. Work life balance is amazing compared to other wine companies, the location is outstanding, and the people are top notch. The employees really care about who we are as a company, what we represent and always doing better as we team.

    Cons

    No major cons come to mind.

    Continue reading
  7. "People, Products, Properties"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Family Wines full-time for more than 3 years

    Pros

    Jackson Family is a great company and family to work for. They take care of their people and are truly committed to taking care of the land. Although the company is over 30 years old and getting bigger, it still thinks of itself as being a young company and is very nimble toward new opportunities. Driving improvements is easy here. Great work/life balance that will compete with any company in the bay area. LBGTQ are very welcome here.

    Cons

    Distributed locations and non-standard processes can be challenging to navigate at times. Lower than average pay raises, but the work/life balance makes up for this.

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  8. "Wonderful Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Family Wines full-time for more than 3 years

    Pros

    Jackson Family Wines has the best of both worlds- privately-held, with first generation family at the helm and generations of family members involved, the company has a long-term vision and invests accordingly. At the same time, it has an entrepreneurial “flat” culture that does not feel too corporate, and decisions are made quickly. It is a fun and challenging (never boring!) place to work. JFW is a leader in sustainability and in the community and I’m proud to work here!

    Cons

    Culture can be political, industry is not in growth mode (but JFW continues to outperform the industry)

  9. Helpful (3)

    "Great product, poor management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Santa Rosa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jackson Family Wines full-time for more than 8 years

    Pros

    Quality wine Can be agile Solid mid-management talent Wine discounts!

    Cons

    Executive committee: Insecure, self-absorbed and most would not survive in any other company. Very few have outside experience and even some have survived being unethical and even sexually harassing employees Family: While they mean well, they manage by putting their heads in the sand and are unable to confront reality Comp and perks: Poor 401k, no value-sharing and very basic healthcare

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  10. "Ambitious and friendly"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Family Wines full-time for more than a year

    Pros

    JFW values innovation and quality. Everyone on board is committed to making this the best company possible. Very strong sustainability program. Lots of internal resources for professional development.

    Cons

    Starting PTO is limited for the first 3 years.

Found 78 reviews