Jackson Hewitt Reviews | Glassdoor

Jackson Hewitt Reviews

Updated May 24, 2017
497 reviews

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Full-time Part-time

497 Employee Reviews

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Pros
  • Great people to work with and learned a lot about tax law (in 19 reviews)

  • Great bosses, and flexible hours (in 38 reviews)

Cons
  • I liked the job enough, but I wouldn't return next season due to the low pay (in 35 reviews)

  • seasonal job only and no benefits afterwords (in 17 reviews)

More Pros and Cons

  1. Helpful (1)

    "Professional tax preparer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Preparer in Salisbury, NC
    Current Employee - Tax Preparer in Salisbury, NC

    I have been working at Jackson Hewitt part-time (Less than a year)

    Pros

    Awesome job for extra income and flexible hours. Great for single parents!

    Cons

    Could be more per hour in pay.

    Advice to Management

    None


  2. "Started as a PT supplement income, been with them over 16 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Nampa, ID
    Current Employee - General Manager in Nampa, ID
    Recommends
    Positive Outlook

    I have been working at Jackson Hewitt full-time (More than 10 years)

    Pros

    So rewarding to help people get their biggest check of the year, or save them money if you minimize the balance due. The teamwork we have is amazing! It's actually fun for us and our customers to get their annual task done. If I get stuck there is support and I support my new preparers every year with things I have seen before. Flexible schedules.

    Cons

    Seasonal nature makes the income not consistent for the whole year

    Advice to Management

    They heard our suggestions & just made our software 'more user friendly & efficient' so I will test drive it and give my feed back then.


  3. "Tax Preparer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Preparer in Orlando, FL
    Current Employee - Tax Preparer in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Jackson Hewitt (More than 8 years)

    Pros

    working with professional people to take care of our clients needs

    Cons

    Maybe long hours, but rewarding


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  5. "Tax Prep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Preparer in Fayetteville, NC
    Current Employee - Tax Preparer in Fayetteville, NC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Jackson Hewitt (More than a year)

    Pros

    Flexible hours, many location with the ability to float to each. Great support team. It will be the perfect job if it was a place to advance grow and be stable.

    Cons

    Its seasonal they cut hours. Only work 4 months. Hire way too many people in order to keep hours low.

    Advice to Management

    Keep up the great work but utilize the workers you already have give the ones you want to return a reason to do so.


  6. Helpful (3)

    "tax preparer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Preparer in Cottageville, SC
    Current Employee - Tax Preparer in Cottageville, SC
    Recommends

    I have been working at Jackson Hewitt full-time (More than a year)

    Pros

    Get to meet lots of people and have a chance to not only teach them more about taxes but you get to see some of the same people every year. The owner is always available to answer any questions. You have the opportunity to further your knowledge thru courses online. You are guaranteed work every year for a few months if you are unable to hold a FT job.

    Cons

    If you are not a people person, this is not the job for you. It is imperative that you are able to explain tax law and get people to give you their most personal information.

    Advice to Management

    I don't know about every franchise, but my franchise was well run. Always available, which is a necessity. Be involved in every office. Listen to communication, good and bad from staff. They are the ones involved in the everyday running of that particular place.


  7. Helpful (1)

    "Tax Preparer"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Jackson Hewitt (Less than a year)

    Pros

    Good only for entry level tax preparers who wants to gain some tax experience.

    Cons

    The management is a mess.


  8. "Office Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Supervisor in West Brookfield, MA
    Former Employee - Office Supervisor in West Brookfield, MA

    I worked at Jackson Hewitt (More than 3 years)

    Pros

    Flexible and accommodating. One co-worker was able to advance to Enrolled Agent. Others who were looking for seasonal found it a good fit.

    Cons

    Not much scope for advancement


  9. "Assistant Office Manager"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Assistant Office Manager/Office Manager in Temple Hills, MD
    Former Employee - Assistant Office Manager/Office Manager in Temple Hills, MD

    I worked at Jackson Hewitt (More than 10 years)

    Pros

    Prepare taxes for clients and offer tax tips

    Cons

    Employees pay could be a lot better

    Advice to Management

    Equal pay for experience and training


  10. "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in South Houston, TX
    Current Employee - Area Manager in South Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Hewitt (More than 10 years)

    Pros

    Great pay, Meeting new people, Helping people, Great hours. I work year round. We have 6 stores than remain open year round. I am also an Instructor.

    Cons

    Need to ensure all equipment is up to date and supplies in on time for the next tax year.

    Advice to Management

    To General Managers that take over , please before implementing what you did in the previous franchise, meet and talk with your Area Managers because what worked in the other franchise may not work in the new one.


  11. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Conover, NC
    Current Employee - Receptionist in Conover, NC
    Recommends
    Positive Outlook

    I have been working at Jackson Hewitt part-time (More than 5 years)

    Pros

    This company offers Annual Raises, paid training, Great co-workers, flexible scheduleschedule, a fun environment, seasonall employees are pretty much guaranteed a job the following tax season

    Cons

    Peek season means long hours, very busy days, people anxious about when their checks will arrive, and sometimes going to another office to assist


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