Jackson Laboratory Reviews | Glassdoor

Jackson Laboratory Reviews

Updated May 3, 2017
104 reviews

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Full-time Part-time

3.6
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Edison T. Liu, M.D
16 Ratings

104 Employee Reviews

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Pros
  • Jax was a great place to work, the community atmosphere at the Bar Harbor and Sacramento campuses was refreshing (in 8 reviews)

  • Good benefits, lot of opportunities to grow (in 8 reviews)

Cons
  • Consider very carefully if you relocated to Bar Harbor (in 13 reviews)

  • Senior Management is out of touch (in 6 reviews)

More Pros and Cons

  1. "genotyping technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Genotyping Technician in Bar Harbor, ME
    Current Employee - Genotyping Technician in Bar Harbor, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Laboratory full-time (Less than a year)

    Pros

    Good benefits, lot of opportunities to grow.

    Cons

    long commute, that's the main con I can think of.


  2. "In Vivo Technologist(RA) II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Vivo Technologist II in Sacramento, CA
    Former Employee - In Vivo Technologist II in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Jackson Laboratory full-time (More than a year)

    Pros

    Gain a lot of experience in a short period of time. A good place for new tech.

    Cons

    High volume and stressful workload. More than 10h/day work schedule. When study activity goes wrong the lower level (RA) is the one who will be blamed. Management is a mess even they're trying hard to change. Scheduling is bias because only one scheduler and a lot of physical work besides study activities like lift more than 25 Lbs., and 30 min daily cleaning. The team has high percentages of injury rate, especially for wrist and back. As a RA, you're a janitor, facility technician and animal care technician. Work load and duty should be identified more clearly and specified.
    Hire more technicians to avoid the stressful workload and high turnover rate. Scientifically schedule work calendar. Be more specific about work responsibility. Let RA focuses more on studies and create more value to the company. Reduce workload of the injured employee and try to have serious proper training to help changing the injury rate.

    Advice to Management

    Hire more technicians to avoid the stressful workload and high turnover rate. Scientifically schedule work calendar. Be more specific about work responsibility. Let RA focuses more on studies and create more value to the company. Reduce workload of the injured employee and try to have serious proper training to help changing the injury rate.


  3. "Great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bar Harbor, ME
    Former Employee - Anonymous Employee in Bar Harbor, ME
    Recommends
    Positive Outlook

    I worked at Jackson Laboratory full-time (More than 3 years)

    Pros

    Really excellent health insurance and other employee benefits. One of the only large employers in the area, and certainly one of the best to work for.

    Cons

    Research science side is well cared for. Not familiar with experience of production or administration


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  5. Helpful (3)

    "Such An Extraordinary Mission, But..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bar Harbor, ME
    Former Employee - Anonymous Employee in Bar Harbor, ME
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Jackson Laboratory full-time (More than a year)

    Pros

    The mission of this organization is extraordinary, with research into some of most serious and challenging diseases faced by mankind. Branching out into clinical genomic work as well as research. Many opportunities available.

    Cons

    Consider very carefully if you relocated to Bar Harbor. It is remote. Beautiful in the summer, but getting on and off the island is a hassle with traffic. In the winter the town practically closes up. While they help you move to Bar Harbor you could be stuck in an area of Maine with few alternative jobs if you have a working spouse or if things don't work out.

    Long time employees are clickish. They can go outside of your management channel to commiserate with other long time employees and seek to widen problems. This out of band grapevine is not addressed and makes navigating the political waters very difficult.

    While JAX is a non-profit, areas are run with all the ferocity of a for profit enterprise. You need to deliver 110%, however there is little guidance from senior management or feedback to know if you are actually doing well or coaching to address problems.

    Advice to Management

    IT is overwhelmed. Not enough front-line managers or staff. CIO does not have an IT background. IT needs a major restructuring. Outdated management styles- Revamp to empower employees.


  6. "Nice work place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Postdoctoral Associate in Farmington, CT
    Current Employee - Postdoctoral Associate in Farmington, CT
    Recommends
    Positive Outlook

    Pros

    Growing rapidly, a lot of potential, great collaborative environment, free parking, free fitness, 403b, good med insurance coverage

    Cons

    Eligibility for the med insurance starts on the first of the month following 30 days of regular employment. So if you are moving with young kids, pray they won't get sick in 30 days or more.


  7. "Animal Care Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Animal Care Technician/Customer Service Representative in Sacramento, CA
    Former Employee - Animal Care Technician/Customer Service Representative in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jackson Laboratory (Less than a year)

    Pros

    Lots of cute mice. 401k and benefits

    Cons

    Overworked to the point of physical injury. Many techs including myself had repetitive motion injuries. Major wrist/arm problems due to work load. Once you report injuries you are sent to a Dr. and physical therapy. I was harassed by managers that asked if I was faking injuries. Pay is horrible I was making $12 and hour. This place is horrific.

    Advice to Management

    Stop being greedy.


  8. Helpful (1)

    "Old boys club"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - External Relations in Bar Harbor, ME
    Current Employee - External Relations in Bar Harbor, ME
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Jackson Laboratory full-time (More than 5 years)

    Pros

    Pay is competitive, physical space is adequate

    Cons

    Uneven adherence to policies, management iand senior staff is an old boys club, sexism is prevalent in meetings, influences decision-making at highest levels. A lot of talk about equality but that is not what happens behind closed doors, or occassionally right out in public.

    Advice to Management

    Hire and promote more women to senior positions. Create an anonymous or safe way for employees to report issues including compliance, gender bias, sexual harrassment.


  9. Helpful (1)

    "Management is out of touch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Bar Harbor, ME
    Current Employee - Project Manager in Bar Harbor, ME
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Pay is decent and the benefits are pretty good.

    Cons

    Managers are in meetings constantly. They are unavailable to help employees, and they have no idea what is going on in their departments.

    Advice to Management

    Learn what your employees actually do and support them in their work. If you are going to meetings all day long, you are not available to help us if the need arises.


  10. Helpful (1)

    "Sacramento branch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Vivo Technologist in Sacramento, CA
    Former Employee - In Vivo Technologist in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jackson Laboratory full-time

    Pros

    As an In Vivo Technologist, I gained a huge amount of work experience with a variety of biomethods and research projects within a relatively short period of time. I also heard that employees at the main branch in Maine are treated very well.

    Cons

    Very high turnover rate while I worked in the Sacramento branch. This was probably due to being perpetually understaffed, overworked, and underpaid. Many employees would get the job experience at this company, then move to another company ASAP.

    Advice to Management

    I'm not sure if the situation has improved in the last 3 years, but Sacramento management should take steps to reduce turnover rate- perhaps by offering better pay, or hiring more employees so the existing ones won't be stretched so thin.


  11. Helpful (1)

    "mice job"

    Star Star Star Star Star
    Former Employee - Animal Care Technician in La Mesa, CA
    Former Employee - Animal Care Technician in La Mesa, CA

    I worked at Jackson Laboratory (More than a year)

    Pros

    Decent pay and great co workers

    Cons

    Having to change so many times.


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