Jackson Laboratory Reviews | Glassdoor

Jackson Laboratory Reviews

Updated May 3, 2017
104 reviews

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104 Employee Reviews

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Pros
  • Jax was a great place to work, the community atmosphere at the Bar Harbor and Sacramento campuses was refreshing (in 8 reviews)

  • Good benefits, lot of opportunities to grow (in 8 reviews)

Cons
  • Consider very carefully if you relocated to Bar Harbor (in 13 reviews)

  • Senior Management is out of touch (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "great place to work....."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Custodial Supervisor in Bar Harbor, ME
    Current Employee - Custodial Supervisor in Bar Harbor, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Laboratory (More than 10 years)

    Pros

    good jobs and good advancement

    Cons

    there are over 1400 peple working there


  2. Helpful (5)

    "Production Supervisor"

    Star Star Star Star Star
    Current Employee - Production Supervisor in West Sacramento, CA
    Current Employee - Production Supervisor in West Sacramento, CA

    I have been working at Jackson Laboratory (More than 5 years)

    Pros

    Time flexibility allows you to create your own schedule. Also provides some training if this is your first laboratory experience.

    Cons

    Management can be unaware of serious concerns, while micro-managing areas that don't require as much attention.

    Advice to Management

    There's no point in having candidates apply internally if certain individuals have already been selected even before the interview process begins.


  3. "Nice place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Postdoctoral Associate in Bar Harbor, ME
    Current Employee - Postdoctoral Associate in Bar Harbor, ME
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good for research, people here are friendly

    Cons

    winter is cold
    time is not free under Chinese boss


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  5. Helpful (4)

    "No accountability. Only promotes people who doesn't do anything but brown nosing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sacramento, CA
    Former Employee - Anonymous Employee in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jackson Laboratory full-time (More than 8 years)

    Pros

    People are nice and friendly. Facility is nice and clean. Retirement package is very competitive. Management training is great!

    Cons

    First, management micromanages everyone. If you don't do what they want, you don't get promoted or you are just put at the back burner and forget about. Second, they only promote based on brown nosing because management don't have a clue who actually does the work and whose good in doing the work. They promote based on hear say. Most recently, they have promoted unqualified employees who don't do anything but personal things at work. Third, there is no diversity in upper management. You have to be from Maine to climb up this level. If you are from another company, then you will have to accept a significant decrease in pay. Fourth, they pay people about 20-40% below national average. Fifth, upper management plays favoritism. They will discipline a technician in a heart beat but they will never discipline their mid and upper level management. If they do, they only get a slap in the hand and a change of title.

    Advice to Management

    Allow people to grow. Promote based on merit. Stop patronizing brown nosing and people from Maine. Demonstrate equality. Make your managers accountable and this may mean upper management will have to do extra work to understand what their managers are doing. Make people accountable but don't punish the good and hard workers. There are a lot of people who gets away with working few hours which should be okay if the person doesn't get behind on their work. Recognize talent in front of you and pay them what they what they are worth or else it you will end up paying more because of turnover.


  6. Helpful (1)

    "Review Title"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Bar Harbor, ME
    Current Employee - Senior Software Engineer in Bar Harbor, ME

    I have been working at Jackson Laboratory (More than a year)

    Pros

    Good Benefits and work environment.

    Cons

    Very old system with no hopes of improving.


  7. Helpful (4)

    "Not the place for IT professionals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bar Harbor, ME
    Former Employee - Anonymous Employee in Bar Harbor, ME
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Benefits and other non-financial compensation....it's how they entice to come in the first place, then you wake up.

    Cons

    The IT Department has a lack of leadership and direction, projects are mismanaged and driven by a Project Management Office that does not have a clue on how to manage IT projects. 3 CIO's in the last 3 years and Director level management that is a joke. The Director of Application Development actually thought he was a great mentor by telling you to read a book. No leadership just a bunch of bosses. If you are an IT professional you will want to stay away from this place.

    Advice to Management

    Get a real CIO for lead the IT department and then have everyone (starting with the IT leadership and management) re-interview for their positions.


  8. Helpful (3)

    "Jackson Laboratory, Was a good place to work. Keyword "Was""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Float Technician in Ellsworth, ME
    Current Employee - Float Technician in Ellsworth, ME
    Doesn't Recommend
    Neutral Outlook

    I have been working at Jackson Laboratory full-time (More than 10 years)

    Pros

    Benefits are pretty good. They have a good starting wage for this area. Plenty of diverse jobs to chose from. They willing to train people for jobs they don't currently have skills for and they do a pretty good job training. Ability to work for the same company and work in different career paths if you find yourself bored with your current assignment.

    Cons

    Long term employees get put on the back burner. New employees have recently been given the opportunity to get early promotions making it easy to get up to a good pay level. However employees that have been here for a long period of time have no such opportunities and had no such programs during their early days. Promoting people less then a year in, making the same pay as people who have been at the lab for 10, 15 or even longer, who are doing the same job , this is not a good way to encourage people to dedicate time to stay with the company and refine their skills. Micromanagement is a huge deal. Our lower level supervisors have little control over their own areas due to senior management overreach. Our supervisors seem to be there just to convey messages from senior management and to take the blame when things go wrong. We depend on them to help guide us but they cant do so when they are being misdirected from management that has never seen the work they are trying to control. Accountability! this is a new focus so things don't get done wrong here. Management is always talking about how employees need to be held accountable for their actions. Here I totally agree with them, all employees should be held accountable, however this seems to exclude senior management. Jobs management used to have to do recently have been tossed down to already over worked supervisors. We are also have a huge problem with having a lot of technical work that requires attention to detail and not enough people to keep these tasks from getting out of control. The Lab should also sounds like it should have some awesome technology , that's far from the truth. Although there is some advanced tech in the labs, our operations rooms have some aging equipment that is always breaking down. We have tons of work with very little workers and duct-taped machinery to do it with. Sometimes it feels like we are expected to drive a formula 1 race with a rusty old hatchback from the seventies and the pit crew and driver are all one guy.

    Advice to Management

    Let your supervisors make some decisions. They aren't drones they do have brains. Stop pawning off work on them, It piles up and they cant get their own jobs done effectively. Pay attention to your equipment, we can't do our job if we are fighting machine malfunctions all day. Long term employees need some attention, sucking people in the first couple of years is easy but getting long term employees to do there best and feel enthusiastic about their job is the part that needs focus.


  9. Helpful (2)

    "Great Place Varies by Dept"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Assistant in Bar Harbor, ME
    Current Employee - Research Assistant in Bar Harbor, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Laboratory full-time (More than a year)

    Pros

    The benefits package is solid and includes education, great insurance rates, and retirement planning. Great facilities give you all the tools you need to do your job with pride. This company is respected worldwide and will be recognized on your resume. There are openings in science as well as non-science fields such as marketing. Management is fair and very clear about all policies.

    Cons

    Location is the biggest issue. If you are not comfortable in (or at least willing to live in) a rural area with harsh winters, you probably shouldn't work here. The biggest city, Bangor, is just over an hour away by car. There are a lot of outdoor activities year-round and Bar Harbor itself is great in the summer, but pretty much everything shuts down in the winter. The second con I would list is that your experience here will vary based on your department or lab group. You should talk to the people in the department you're interested in before making a final decision. In research, we put in a lot more than a standard 40-hour week, even though that's what we're salaried for. Pretty much every other department has a much more regular and less-demanding schedule.


  10. "Great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Bar Harbor, ME
    Current Employee - Intern in Bar Harbor, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jackson Laboratory part-time (Less than a year)

    Pros

    Supportive learning environment for interns.

    Cons

    Still building and refining their intern programs.

    Advice to Management

    A more structured intern environment would be more beneficial to everyone.


  11. Helpful (4)

    "Non-profit doesn't have to mean underpaid and overworked."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative I in Bar Harbor, ME
    Former Employee - Customer Service Representative I in Bar Harbor, ME
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good initial orientation for new hires. National Park location.

    Cons

    Poor pay. 1/2 hour lunch. No close or covered parking in extreme climate. Too pennywise at worker's expense. Poor workspace environment in most buildings.

    Advice to Management

    Stop taking advantage of the locally desperate employment market and invest more in your excellent workers and a create a better clean air well lighted inspiring work environment instead of spending the "profits" elsewhere. And stop chasing greater and greater profit.


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