Jackson National Life Reviews | Glassdoor

Jackson National Life Reviews

Updated March 26, 2017
256 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Barry L. Stowe
36 Ratings

256 Employee Reviews

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Pros
  • The company has good benefits (besides salary) (in 24 reviews)

  • Good pay, lots of room for advancement, great people (in 17 reviews)

Cons
  • Working long hours there can be difficult because you're sitting in front of a computer doing the same work everyday (in 7 reviews)

  • Upper management sometimes focuses on quantity vs quality when it comes to call stats (in 7 reviews)

More Pros and Cons

  1. "A place to learn sales skills"

    Star Star Star Star Star
    Former Employee - Internal Wholesaler
    Former Employee - Internal Wholesaler

    I worked at Jackson National Life full-time (More than 3 years)

    Pros

    The pay is good, you get time off, and most of the people you work with are good.

    Cons

    There is a ton of pressure to perform. Sometimes it doesn't feel like management has your back.


  2. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Nashville, TN
    Current Employee - Software Developer in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson National Life full-time

    Pros

    Great benefits, good atmosphere, multi-cultured, growth opportunities, business leader

    Cons

    I dont have any cons

    Advice to Management

    Keep up the good work


  3. "Strategic Support Program Overview and working at The Zone location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Support Associate in East Lansing, MI
    Current Employee - Strategic Support Associate in East Lansing, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jackson National Life part-time (More than a year)

    Pros

    This position pays well for a college job and is very flexible so that college students can schedule their shifts around their class schedule. Looks great on a resume, especially if you are pursuing a degree in business or something related. Work space is clean, comfortable, and quiet, and managers are very friendly. Free tea, coffee, and hot chocolate are a nice added bonus too! You can dress pretty much any way you'd like (unless you work at Home Office) and you can listen to music using headphones unless you are working a skill that requires you to listen to something else (call center or recorded calls). Trainers are very friendly and knowledgeable when you are learning a new skill. Great starting place if you wish to continue with this company because you get a pretty good understanding of each department, systems, and how the difference departments relate.

    Cons

    There are so many students working and not many mangers, so it is impossible for them to know all of their employees. It is not uncommon to go to work and not speak to an actual person unless you introduce yourself to the person sitting next to you, but this rarely happens. You may sit wherever you like, so you are constantly sitting next to different people. There is not much room for advancement in this position because for most SSA's this is only a temporary college job. To "move up" you have to apply for a full time position at the home office which is completely separate from the SSP program; there are no promotions so this is sort of like applying for a job at a different company.

    Advice to Management

    I really believe that the program should be a little more interactive. I think finding a way to increase human interaction would greatly increase productivity. I know that that is the point of the "pod" seating structure and having office hours, but people don't always sit in their respective pods and going to office hours is sort of intimidating because nobody knows what to talk about.


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  5. "Perfect part-time job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jackson National Life part-time

    Pros

    The best part about working here was how flexible they were with your schedule. I worked here part-time while going to college full-time. It was the perfect balance. Plus the pay was great!

    Cons

    I do not have any cons for this company that I can remember.


  6. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule for college students.

    Cons

    Only 27 hours max for part-time.


  7. Helpful (2)

    "Not great but not awful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer II in Lansing, MI
    Current Employee - Software Developer II in Lansing, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jackson National Life full-time (More than 3 years)

    Pros

    Decent pay for the Lansing area
    Somewhat flexible hours
    Direct managers are very supportive and want to help their employees grow.

    Cons

    Significant technical debt on many of the systems IT regularly interacts with.
    Aligning employees' skill sets with jobs happens infrequently
    Promotion system isn't based on actual performance. It's based upon how you look on paper.

    Advice to Management

    Get employee feedback before shuffling staff around especially in a way that makes no logical sense.

    Place people in jobs that make use of their skill sets, not where there's an open and needed position. Someone else is likely better suited for that position.


  8. Helpful (1)

    "Don't get sucked in by the High Salary ..there is a reason for it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Marketing in Denver, CO
    Former Employee - Vice President Marketing in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jackson National Life full-time (More than 3 years)

    Pros

    High salary, good benefits, nice 401K

    Cons

    Terrible leadership, scared of doing anything out-of-the box or creative. Run by low level compliance people who really don't know or understand marketing. Really an out-of-touch life insurance company who no longer sells life insurance - RUN!

    Advice to Management

    Marketing is a joke.


  9. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Support Associate in Lansing, MI
    Current Employee - Strategic Support Associate in Lansing, MI
    Recommends
    Positive Outlook

    I have been working at Jackson National Life part-time (More than 3 years)

    Pros

    They treat employees well; perks like end of the year bonus for full timers, Christmas party, company-wide baseball game; super nice building and amenities at Corporate. Part-timers, like myself, super flexible and decent pay for part-time; helped as I worked my way through a second graduate degree.

    Cons

    Most people start low ($13) and takes a long time, if ever to work up. It is cubicle world, ok for office -type people, but not a good fit for those who like to work with people, outside or with their hands. You can develop relationships, just over cubicle walls and your work is primarily on the computer and phone.

    Advice to Management

    Give raises to those who are part time over the years of service.


  10. "Great experience, normal corporate environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Jackson National Life full-time

    Pros

    Great training and opportunity to learn the industry. Pay and vacation are decent.

    Cons

    Normal corporate bs. They pretend there's no favoritism, but there is.

    Advice to Management

    Try to retain your roots when Jackson wasn't so large.


  11. "Software Developer II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jackson National Life full-time

    Pros

    Positive culture
    Accommodating towards families
    Flexible work hours

    Cons

    Pay below curve
    Outside talent often sought rather than internal promotion



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