Jackson & Coker Reviews | Glassdoor

Jackson & Coker Reviews

Updated April 18, 2019
48 reviews

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4.1
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Sandra Garrett
37 Ratings

Employee Reviews

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  1. "Best Job Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator
    Current Employee - Sales Coordinator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson & Coker full-time (Less than a year)

    Pros

    You will always feel supported. The departments partner so well with one another. The camaraderie within the teams is unparalleled to any other experience.

    Cons

    Things move quickly so in the blink of any eye details can change... but that is the game we're in. I actually don't count this as a con, but put it here as a word of caution to those that need a slower pace to work with.


  2. "Best place I've worked and mgmt. that shows they care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Director in Alpharetta, GA
    Current Employee - Managing Director in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson & Coker full-time (More than 8 years)

    Pros

    Jackson & Coker is a great company to work for because they are always thinking of the associates! They openly share information and have an open-door policy all the way up to the president. These are some of the top reasons I came to Jackson & Coker and continue to stay!!!

    Cons

    At times the work and family life balance gets out of balance but I've never had a job that didn't happen every so often.

    Advice to Management

    Keep up the great work and stay true to our company values!!!

  3. "The best company I have ever worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Director in Alpharetta, GA
    Current Employee - Managing Director in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson & Coker full-time (More than 3 years)

    Pros

    I have worked for many companies but I truly feel Jackson and Coker is the very best. Management actually cares about all Associates with genuine concern for a great work/life balance - they live the Core Values and Culture. Management is fair, honest and transparent while asking for OUR opinions which are considered and often implemented. Benefits such as average to above average pay, on-site free clinic, good health/dental/vision/legal/etc among so many other advantages.

    Cons

    Some processes could be more clearly defined but with a new concept defined earlier this year and in progress, this is already being addressed.

    Advice to Management

    Please continue to do what you already are - I'm hoping that I never have to look for another job!


  4. "BEST place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Coordinator in Alpharetta, GA
    Current Employee - Service Coordinator in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson & Coker full-time (Less than a year)

    Pros

    Knowledgeable leadership, great orientation process, everyone is always smiling, great amenities, great restaurant on campus, everyone's door is always open, big company but it's not hard to get to know everyone!!

    Cons

    I have no cons to share about Jackson & Coker. It really is that great!

    Advice to Management

    Keep doing what you're doing!


  5. "The Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting in Alpharetta, GA
    Current Employee - Accounting in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson & Coker full-time (Less than a year)

    Pros

    The culture here is wonderful! Everyone works together to get things done. They pay is above what I expected, and hours are great. If you want to work for a company that hold up to there values, this is the place to be.

    Cons

    I haven't come across any to share, really!

    Advice to Management

    Keep doing what you are doing. I love to brag about how much I enjoy being here.


  6. "A company that lives its values every day!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning and Development Trainer in Alpharetta, GA
    Current Employee - Learning and Development Trainer in Alpharetta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Jackson & Coker full-time (Less than a year)

    Pros

    Friendly, positive environment
    Encouraging work and life harmony
    Opportunities to grow personally and professionally with offered programs and classes as well as volunteer options

    Cons

    A little difficult coming from the world outside of staffing and finding your place within the "groups" and established relationships of those who have been with the company


  7. Helpful (3)

    "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Non Sales in Alpharetta, GA
    Current Employee - Non Sales in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Jackson & Coker full-time (More than 5 years)

    Pros

    Great opportunity to be involved in the community and charities.
    Wonderful amenities and beautiful buildings especially the new LT.com building
    Cafe and Starbucks onsight
    Convently located in Alpharetta so commute is decent

    Cons

    No option to work remotely even though they act like it is a real discussion.
    Lack of transparency to associates.
    Leadership allowing abusive and bad behavior from sales associates to core associates
    Too many politics

    Advice to Management

    This year a change has happened and it feels like leadership has given up on associates. We are required to take associate satisfaction surveys and instead of trying to help us, hands have been thrown up in the air telling us to figure it out. Sounds great? The amount of projects and deadlines and additional work this has caused adds alot more stress for all associates. We are already pushed to our max work load and to have this feeling of being given up on? Next time I'll just lie on the survey and say things are peachy.
    The amount of turnover this year including people who have worked 10+ years has been disappointing and stressful. Leadership hasn't announced these changes and things are so taboo. In my opinion all of these changes could have been handled better.
    Live the values that you preach and that the Jacksons believe in. I hear such wonderful things from people that work for JH Corp and LT.com. I would love to "live a day in the life" of an associate from another company and experience what their daily is like.

    Jackson & Coker Response

    Mar 8, 2019 – VP of HR

    Thank you so much for your feedback, it is much appreciated. This year we did try something different, we asked the associates for their assistance in helping us continue to improve. As a... More

  8. Helpful (3)

    "Great company, decent jo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Consultant in Alpharetta, GA
    Current Employee - Client Sales Consultant in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson & Coker (More than a year)

    Pros

    Wonderful culture, great coworkers, and a positive atmosphere

    Cons

    Monotonous job, not much room for career growth outside of the sales role


  9. Helpful (6)

    "Great Place to work ... If you’re in sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Staff in Alpharetta, GA
    Current Employee - Support Staff in Alpharetta, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Jackson & Coker full-time (More than 3 years)

    Pros

    Jackson Healthcare the Parent company is amazing! On site health clinic, restaurant, and gym! With the new building I’m sure the upgrades to this company will be amazing.

    Cons

    This company only pays attention to the sales side of things. Support staff is treated like they don’t matter and are easily replaceable. **Inability to telecommute!** one of the only companies under the Jackson Healthcare umbrella who WILL NOT allow their employees to telecommute. This is the way corporate America is leaning yet this company is still moving at a snails pace in keeping up.

    Advice to Management

    Consider allowing employees to telecommute once a week at least based on tenure. Many people will wind up leaving if this adjustment is not made soon.


  10. Helpful (1)

    "Service coordinator"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jackson & Coker full-time

    Pros

    The people I work with are nice

    Cons

    There aren’t many advancement opportunities