Jacuzzi Brands Reviews | Glassdoor

Jacuzzi Brands Reviews

Updated January 26, 2017
32 reviews

Filter

Filter

Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Bob Rowan
6 Ratings

32 Employee Reviews

Sort: Popular Rating Date

  1. Helpful (2)

    "old boys club"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager, Marketing in Chino, CA
    Former Employee - Manager, Marketing in Chino, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jacuzzi Brands full-time (More than a year)

    Pros

    work life balance is good

    Cons

    bad products with poor quality
    low caliber people
    poor system

    Advice to Management

    do away with black and decker club and hire someone who understands manufacturing excellence


  2. Helpful (2)

    "saved them from total collapse of business and pooped on people that saved them!"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    nice people at he production facility in Geogria. they want to get it correct.People save companies and Jacuzzi does not get it!

    Cons

    Management does don't value production enough and would rather move to Mexico . Way to much black and decker thoughts about brand or sister and not enough production savvy to know what is right. SAD

    Advice to Management

    fire the president who does not know what is going on. period....


  3. Helpful (4)

    "Frustrating place to work, constantly putting out fires, lot's of Quality issues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salary Employee in Chino Hills, CA
    Current Employee - Salary Employee in Chino Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jacuzzi Brands full-time (More than 5 years)

    Pros

    Average benefits, flexible work schedule, holiday BBQ's and catered lunch

    Cons

    Poor management. Don't be fooled by the positive reviews, virtually impossible to be promoted if you didn't come from Black & Decker. TON's of favoritism. No raises in 6 yrs. Manufacture all spas in Mexico using underpaid, undertrained workers. Product Quality is really bad, requiring constant travel to Tijuana. Most workers that are left from downsizing, don't care anymore. Moral is ridiculously low. Knowledgeable employees have left only leaving a few that can't go anywhere else due to their high salary or title. Only know a small handful of coworkers that like their job, most I speak with are looking for other employment. Accept an offer AT YOUR OWN RISK.

    Advice to Management

    Management is the problem. No Quality program, No infrastructure, No leadership. This is what happens when you hire your buddy instead of the most qualified person. My advice would be for the decision makers to resign but that is highly unlikely. The company is headed downhill fast.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Should be a better place to work than it is."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chino Hills, CA
    Former Employee - Anonymous Employee in Chino Hills, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Many interesting projects to work on.

    Cons

    Upper management all came from the same company. If you were not part of that group, there were few opportunities for growth, raises or appreciation for your department's contribution to the success of the company.

    Advice to Management

    Consider the skills and contributions of all employees, not only the favored few.


  6. Helpful (1)

    "Customer Service Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Traffic Analyst in Chino Hills, CA
    Former Employee - Traffic Analyst in Chino Hills, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jacuzzi Brands full-time (More than 3 years)

    Pros

    Some staff members were friendly.

    Cons

    Poor management, no proper support to help members grow in their careers.

    Advice to Management

    Learn the product fully and don't go back and forth on priorities, Made it very difficult for anyone to do and complete their tasks.


  7. "learned what not to do...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chino Hills, CA
    Former Employee - Anonymous Employee in Chino Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jacuzzi Brands full-time (More than a year)

    Pros

    the time i spent here helped me learn what not to do in my next job...

    Cons

    Some old school people are just set in there ways... there is no way to change them as they think they know it all...

    Advice to Management

    legacy people from the Sundance/Jacuzzi need to change or leave. New blood will keep product, and process clean and easy. it's a hot tub- make it fun....stop over thinking.... bring back the building of the tubs to the USA... stop focusing on Canada as the dollar will remind the current way. you got lucky with the Canada growth when the dollar was weak.


  8. Helpful (1)

    "A long road ahead!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Chain Management
    Current Employee - Supply Chain Management
    Doesn't Recommend
    No opinion of CEO

    Pros

    If you are looking for opportunities across all areas which include: broken processes, minimalistic data reporting, archaic MRP system, keeping overheads low, you probably get the picture by now, then this is the place to work.

    Cons

    Mediocrity will always be Jacuzzi's first & last name. Prior to the housing fiasco, they were just about making money but now barely keeping up. 3 changes in senior management in the last 5 years. No bonuses in the last 2 years due to reasons mentioned above. No plan for personal growth. Some folks have fancy titles but it does not imply much. The amount invested in technology & people is practically non-existent as cash is frugal.

    Advice to Management

    Need to have one focused overall vision to grow this company. Need to invest in technology & people. Need to increase prices and hold their ground. Improve Quality & reduce unnecessary overhead.


  9. Helpful (4)

    "No growth opportunities, low pay for high workload"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Chino, CA
    Current Employee - Analyst in Chino, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jacuzzi Brands full-time (More than 8 years)

    Pros

    Fairly secure job, since they laid off too many people back in 2008 and refuse to hire any more to cover the workload from recovered sales. HR department is too afraid to fire anyone even if they are bad at their job because they don't want to get sued. Most of the dealer network is friendly and nice to talk to. Some fairly talented people with a lot of product knowledge.

    Cons

    Utter lack of compensation to employees even after years of service. Pay is below the minimum accepted for job titles pretty much across the board (except for upper management, of course). HR department is too afraid to fire anyone even if they are bad at their job because they don't want to get sued. Use of temp labor in Mexico production facility is a joke and product quality has suffered greatly in recent years. Focus of the company changes on an hourly basis, depending on who is currently barking the loudest. Management ignores big issues like product quality and employee dissatisfaction to focus on inane details like conflicts scheduling the conference room and making sure people clean their desks. Too many chiefs, not enough Indians. Constantly hiring executives, but no workers. Executives in charge have no knowledge of the industry and seem to have only rudimentary skills at running a business.

    Advice to Management

    Get rid of some of the high level marketing executives (there are more of them than total people in my department) and VPs of something or other and get some boots on the ground employees to decrease individual workload and increase customer service quality through personal interaction. STOP BUILDING IN MEXICO. Period. The cost of sending employees back and forth, replacing and retraining workers, warranty returns, and reduction in word of mouth sales referrals more than offsets any labor cost savings. The best choice in components isn't always the cheapest - Sometimes saving .$30 per unit is not worth sacrificing the reliability of the parts. You are losing all your long term employees with product knowledge for one simple reason: pay. Pay them more, or they will leave and go somewhere that will and take their industry knowledge with them to help your competitors. As one of the "old guard," I know what this place was like back when Jonathan Clark ran the show. I wish we could go back to the way this company was in those days.


  10. Helpful (2)

    "Famous company headed down the drain!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Jacuzzi Brands full-time (More than 10 years)

    Pros

    A lot of good, dedicated long term employees at the manufacturing facility trying their best to keep the company afloat.

    Cons

    Company management way too top heavy.
    Pay OK, but benefits have been cut.
    Management on west coast out of touch with manufacturing in Georgia.
    Very poor communications between engineering and rest of company.
    Engineering/Op VP trying to do everything himself.
    Cutting too many experienced people who know how things happen and company history.

    Advice to Management

    Improve communications!
    Put sales staff on partial salary/partial commission - give them incentive to sell.


  11. Helpful (1)

    "Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jacuzzi Brands full-time

    Pros

    Good team members in Engineering only

    Cons

    Too much marketing driven, very less appreciation for engineering, and unrealistic expectations and project timelines



Showing 32 of 32 reviews
Reset Filters