Jafra Reviews | Glassdoor

Jafra Reviews

Updated February 19, 2017
23 reviews

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2.7
Star Star Star Star Star
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Mauro Schnaidman
5 Ratings

23 Employee Reviews

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  1. "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Las Vegas, NV
    Former Employee - Sales Consultant in Las Vegas, NV
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Free online training and webinars, well known high quality products

    Cons

    To get 50% discount you have to put in a minimum order of $400 or more. You have to buy your own brochures and the company does not offer enough product samples, also you put in your own gas and time..by that time you are barely cutting even

    Advice to Management

    Offer better prices on the brochures, also help consultants amp up their online sales by offering free shipping with orders over $50 like Avon does


  2. Helpful (2)

    "Marketing Team Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Former Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jafra full-time (More than a year)

    Pros

    Exposure to the NPD process and well known vendors

    Cons

    Unorganized executive team with a lack of vision
    Executive team that is out of touch and lack experience in beauty
    Executive team that forms opinions very quickly without knowing the team member
    Constant changes of process
    Unrealistic expectations and pressure on all employees
    Executive team unfortunately creates tension amongst departments
    Uneasy and dissatisfied work environment
    Racism and prejudice tendencies on Latino and alternative lifestyle employees
    Constant displease and intense stress behind office doors
    Very poor health insurance plan
    Lack of creativity allowance
    Company slogan "Freedom
    To be you " is a not practiced nor implemented.

    Advice to Management

    Don't allow your lack of beauty industry experience to build tension and overcompensation. You might just learn from your lower management team members.
    Your lack of respect for the Mexican culture builds tension within team.


  3. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Westlake Village, Los Angeles, CA
    Former Employee - Call Center Representative in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Jafra (More than a year)

    Pros

    I like working here but there was any developing or growing in the Comoany

    Cons

    But there wasn't any developing for nobody.


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  5. Helpful (12)

    "WW Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Package Design and Development Engineer in Westlake Village, CA
    Former Employee - Senior Package Design and Development Engineer in Westlake Village, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jafra full-time (More than a year)

    Pros

    There is very little to be excited about at a company where there is no training, guidance, and/or proper vision from upper management. The only pro are the great yet frustrated employees who all seem to be fed up with upper management which allows for bonding over a common theme. The culture and vision left behind from the founders, Jane and Frank, are shown all over the building, but upper management is simply destroying it day by day.

    Cons

    There is a very high turnover with management firing/laying off persons who don't agree or confirm to their ideas because there is no such thing as a healthy conflict with them. If you are to raise awareness early, you aren't a team player; if you are to raise awareness late yet still pre-launch, you aren't a team player AND you don't have positive thinkin; and if you are to raise awareness post-launch, then you aren't pro-active. You are set to fail where there is no job training/orientation to know if you are doing things right and when you feel there is room for improvement within a project, process or department, upper management will not budge on any ideas that aren't their own, thus leading to pull your hair and count the days until you can find a new job.

    Advice to Management

    Tear up the Boys Club and bring in a new CMO who values the core beliefs of Jane and Frank, which is to empower women; not destroy and degrade them like he did at his previous position in Mattel.


  6. Helpful (4)

    "Recommend JAFRA Only to Your Nemesis"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Company looks good from the outside...from the inside, its a mess...lots of incompetent people have gone to the top.

    Want to tell your friends sizzling hot tales of sexual harassment and wild exploits? Look no further than the walls of JAFRA for first-class “that’s what she said” zingers. And if you’re lucky to hear one that’s extra scorching, pick up your jaw off the floor and let the rush of adrenaline crank up those words per min. a couple notches! Talk about boosting office morale!

    Cons

    The slogan “Freedom to be You” is taken very seriously…quite a lot of nut jobs running the gamut around here

    Cult like leaders and followers, the boys club is alive and well.

    The only movement you'll experience here are the founders Jan and Frank Day rolling over in their graves after hearing what happens in their hallways.

    Advice to Management

    Rework your interview process. Screen for candidates with superhuman amounts of psychological strength and herculean levels of talent to tolerate boys-club debauchery. Or better yet, hire a film crew and cash in on some damn good TV. Cha-Ching baby!


  7. Helpful (4)

    "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Westlake Village, CA
    Former Employee - Marketing in Westlake Village, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Um... they let me buy the pens I liked with my own dollar.

    Cons

    Corrupt management. Boys club, even among the skirts. Damned if you're realistic, all they want are yes-men regardless of delivery. Spinning wheels, no tread. Then eventually they'll get you if you don't deliver down the road, unless you're the CMO or the the golden child of the month.

    Advice to Management

    CMO talks about legacy. Quite a legacy.
    CEO is quite a nice, bright guy, but I can't imagine he has any idea what's going on under his nose just down the hall.
    Close the doors.


  8. Helpful (1)

    "Dynamic Place Where You Can Have an Impact"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    I have been working at Jafra full-time (Less than a year)

    Pros

    Jafra is going through some major changes and I can understand why some former employees may not have given it a great review. The reality is that the management is focused on creating a new and better Jafra in terms of product, marketing and culture. Personally, I find the company leadership to be both visionary in what they are trying to do, but refreshingly honest about the challenges and bumps in the road that happen when you are going through change. I personally love the challenge and the opportunity to have a real impact because the company is in change and you can make your mark.

    Cons

    There are growing pains and the infrastructure still requires a lot of work. That work can be tedious.

    Advice to Management

    Stay the course. Continue to focus on talent acquisition. Continue to build bridges between headquarters and the Mexico market. The silos are coming down, but they aren't completely down yet. Also, your honesty when something doesn't work right is so much better than corporate "all is good" babble -- it promotes harder work and doesn't deflate people.


  9. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Tooele, UT
    Current Employee - Manager in Tooele, UT
    Recommends
    Positive Outlook

    I have been working at Jafra part-time (More than 10 years)

    Pros

    Pick your own hours . Work as little or as much as you want . High commissions.

    Cons

    You have to learn how to accept a no sometimes.


  10. Helpful (2)

    "Worldwide Marketing (HQ Marketing Team)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Torrance, CA
    Former Employee - Anonymous Employee in Torrance, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jafra (More than a year)

    Pros

    A company that promotes and cares about women's well-being
    Understanding of work/ life balance
    Friendly employees
    One of the best teams I worked with in my entire career
    International opportunities

    Cons

    Weak HR department-- one employee had 10+ HR file complaints and the company did nothing about the employee

    Previous CEO I worked for (fired now) had very little understanding of beauty/ women industry, which made it difficult for everyone else underneath but hopefully that's improved with the new CEO

    Located in Thousand Oaks-- not ideal for anyone who is not settled down with their own family

    Advice to Management

    Hopefully after losing the entire team over a course of a year or two due to one bad apple, the company will take action sooner next time!


  11. "Marketing Intern"

    Star Star Star Star Star
    Former Employee - Marketing Intern in Westlake Village, Los Angeles, CA
    Former Employee - Marketing Intern in Westlake Village, Los Angeles, CA

    I worked at Jafra (Less than a year)

    Pros

    Interning at Jafra was a great learning experience. You participate in meaningful projects and are guided by management. You also have the opportunity to work with a lot of different people in different departments. The internship was also paid, which is an obvious plus.

    Cons

    Because interns work with different categories, some have a lot of work while others do not have any.



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