Jafra Reviews | Glassdoor

Jafra Reviews

Updated August 24, 2017
28 reviews

Filter

Filter

Full-timePart-time

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Mauro Schnaidman
7 Ratings

28 Employee Reviews

Sort: PopularRatingDate

  1. "Good Products, But...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Westlake, CA
    Current Employee - Sales Consultant in Westlake, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jafra full-time (More than 3 years)

    Pros

    The product line offers decent formulations. The Preferred Customer program allows one to join as a consultant for the 30 to 50% off discount, with no sales quotas or annual fees. Which wonderful if you should choose not to sell the products and only use them for yourself.

    Cons

    Products are manufactured in Mexico and not in the United States. Several parcels that I have received are either poorly packaged and contain damaged items or are simply missing. An emphasis seems to be placed on Latino individuals with this company. This line of products was developed for ALL people. Speak English!

    Advice to Management

    Drop Spanish from your products packaging. English and French are the only two languages that should be listed on your products. I am sick and tired of receiving product literature or news letters only in Spanish.


  2. Helpful (1)

    "Dying customers = dying company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Former Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jafra full-time (Less than a year)

    Pros

    There are some nice people working there. I like how the area is nice and relax unlike in LA area but still a lot of nice restaurants around the office. They also have a tiny cafeteria if you don't feel like going out. The 401K is so great that is unheard of(if you can stay here for more than 2 years which could be challenging , see the cons) 50% off on products and free Royal Jelly every season. Work is rather easy if you know what you are doing. Lots of fun events and nice company party etc.

    Cons

    Pay is rather low unless you are in US Marketing department. Company is struggling and trying to find their identity which is not the problem, the problem is the people who are on the TOP do not have the experience nor the skills to lead the company. Most of people who knows what they are doing leave before staying there for 2 years to take the 401K match with them for a reason.

    Advice to Management

    Get rid of the boys' club mentality and stop using people that is only good at telling you YES

  3. Helpful (2)

    "Bait & Switch"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There's a lot of vending machines and the prices are low-ish. (But don't even think about trying the cafeteria -- it's overpriced, "homecooked" and sloppy.)

    Cons

    When you interview, you're brought through the doors by a beautiful fountain, greeted by a receptionist and offered water before being led through a bright and sunny office space, through a gorgeous shared kitchen and into a conference room. You accept the position and on the first day, you're taken up the back way, upstairs, in an office space that has zero windows, florescent lighting and probably hasn't been updated since the 1970s.

    There are signs throughout the office about how excited they are that Outlook Explorer (yes, the email system that you take for granted) is coming soon. They use the outdated Lotus Notes by IBM on old Dells. Instead of forwarding you emails, they print them out.

    There isn't a lot of in. None, really. And when you try to find somebody to explain things, they're nowhere to be found.

    Dress code is strict. I think I dress more casually for mass on Christmas.

    Advice to Management

    Enter 2017. Or at least 2010...?


  4. "R&D"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jafra full-time (Less than a year)

    Pros

    positive, good benefits, hours, care about employee 95%, the management change a lot bout try to bring people with experience

    Cons

    There are some negative, some people are raciest, cause separation between other employee


  5. "Customer Service Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Atlanta, GA
    Current Employee - Customer Service in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Jafra full-time

    Pros

    Excellent Products to sell that promote themselves.

    Cons

    There are none at this time.


  6. "Great people, just not for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Planner in Westlake Village, CA
    Former Employee - Marketing Planner in Westlake Village, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jafra full-time (Less than a year)

    Pros

    Salary, benefits, work environment, cheery co-workers.

    Cons

    A lot of structure and protocol, unavoidable office politics, conservative company with a very narrow view of office etiquette.

    Advice to Management

    Distinct lack of team building; please incorporate team building and diffuse office drama, define delegation of assignments more clearly.


  7. Helpful (2)

    "Marketing Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Former Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jafra full-time (More than a year)

    Pros

    Exposure to the NPD process and well known vendors

    Cons

    Unorganized executive team with a lack of vision
    Executive team that is out of touch and lack experience in beauty
    Executive team that forms opinions very quickly without knowing the team member
    Constant changes of process
    Unrealistic expectations and pressure on all employees
    Executive team unfortunately creates tension amongst departments
    Uneasy and dissatisfied work environment
    Racism and prejudice tendencies on Latino and alternative lifestyle employees
    Constant displease and intense stress behind office doors
    Very poor health insurance plan
    Lack of creativity allowance
    Company slogan "Freedom
    To be you " is a not practiced nor implemented.

    Advice to Management

    Don't allow your lack of beauty industry experience to build tension and overcompensation. You might just learn from your lower management team members.
    Your lack of respect for the Mexican culture builds tension within team.

  8. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Las Vegas, NV
    Former Employee - Sales Consultant in Las Vegas, NV
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Free online training and webinars, well known high quality products

    Cons

    To get 50% discount you have to put in a minimum order of $400 or more. You have to buy your own brochures and the company does not offer enough product samples, also you put in your own gas and time..by that time you are barely cutting even

    Advice to Management

    Offer better prices on the brochures, also help consultants amp up their online sales by offering free shipping with orders over $50 like Avon does


  9. Helpful (1)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Westlake Village, Los Angeles, CA
    Former Employee - Call Center Representative in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Jafra (More than a year)

    Pros

    I like working here but there was any developing or growing in the Comoany

    Cons

    But there wasn't any developing for nobody.


  10. Helpful (16)

    "WW Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Package Design and Development Engineer in Westlake Village, CA
    Former Employee - Senior Package Design and Development Engineer in Westlake Village, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jafra full-time (More than a year)

    Pros

    There is very little to be excited about at a company where there is no training, guidance, and/or proper vision from upper management. The only pro are the great yet frustrated employees who all seem to be fed up with upper management which allows for bonding over a common theme. The culture and vision left behind from the founders, Jane and Frank, are shown all over the building, but upper management is simply destroying it day by day.

    Cons

    There is a very high turnover with management firing/laying off persons who don't agree or confirm to their ideas because there is no such thing as a healthy conflict with them. If you are to raise awareness early, you aren't a team player; if you are to raise awareness late yet still pre-launch, you aren't a team player AND you don't have positive thinkin; and if you are to raise awareness post-launch, then you aren't pro-active. You are set to fail where there is no job training/orientation to know if you are doing things right and when you feel there is room for improvement within a project, process or department, upper management will not budge on any ideas that aren't their own, thus leading to pull your hair and count the days until you can find a new job.

    Advice to Management

    Tear up the Boys Club and bring in a new CMO who values the core beliefs of Jane and Frank, which is to empower women; not destroy and degrade them like he did at his previous position in Mattel.


Showing 28 of 32 reviews
Reset Filters