Jagex Reviews | Glassdoor

Jagex Reviews

Updated March 20, 2017
131 reviews

Filter

Filter

Full-time Part-time

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Jagex CEO Rod Cousens
Rod Cousens
41 Ratings

131 Employee Reviews

Sort: Popular Rating Date

Pros
  • Most devs who work there are great people who make it enjoyable to come to work, and have a lot of (often underutilized) talent (in 15 reviews)

  • 60 gift voucher on your birthday, team jollies, beer Friday, full health care cover, free gym membership (in 14 reviews)

Cons
  • Terrible HR and senior management (in 13 reviews)

  • Little to no career development or training opportunities (in 6 reviews)

More Pros and Cons

  1. "2007RunescapeGold LLC Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in South Lake Tahoe, CA
    Former Employee - Sales Manager in South Lake Tahoe, CA
    Recommends
    Positive Outlook

    I worked at Jagex full-time (More than a year)

    Pros

    Immediate boss was great. Work day ended at 9 or 6pm for the most part. Paid average to good

    Cons

    The rest of management is ineffective and out of touch. Not much room for growth. Weak attempt at creating a company culture. There isn't much opportunity for professional growth.

    Advice to Management

    Recognize the hard working employee


  2. "Awesome!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marion, NC
    Current Employee - Anonymous Employee in Marion, NC
    Recommends
    Positive Outlook

    I have been working at Jagex full-time (More than 10 years)

    Pros

    AWESOME COMPANY LOVING IT!! Hopefully the New CEO Can Turn it around and add 15+ more years to the future of runescape

    Cons

    Past Problems but we are now striving Runescape's Future Looks Amazing for the company and the players!

    Advice to Management

    Keep up the good work


  3. "Very pleasant company to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jagex full-time (More than a year)

    Pros

    Lots of fun, everyone's great to be around

    Cons

    Management was great, but could have been a little more direction


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (13)

    "Do Not Work Here - Take my Advice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Jagex full-time

    Pros

    Great Food
    Nice Staff
    Nice View Outside
    Ability to Bug Abuse the Game Because the OSRS team is so small and lacking coders, i was thus able to code multiple bugs and reap in billions of gp, best part is this was all done at my private home and i made over 100thousand dollars from selling the gold

    Cons

    Poor Management
    Greedy Company
    Doesn't Acknowledge good workers just wants things done.

    Advice to Management

    Learn how to Code your Game


  6. Helpful (9)

    "An absolute joke, from beginning to end. All 8 years of it."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Probably the best thing about Jagex is the people. By people, I mean the staff on the ground. The managers are pretty much exclusively liars who have got where they are by lying to other liars.

    Cons

    Management have no idea how to manage people or a business. They yes and guess their way through the day, and end up with a broken team, function and business.

    Advice to Management

    Leave.


  7. Helpful (1)

    "Best company I've ever worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jagex full-time

    Pros

    Relaxed, fun and friendly atmosphere. Some of the best people I've ever worked with.
    Lots of room for mobility, especially with access to learning resources and TAPP.
    Fun jollies and office parties. Best benefits package I've had.
    Onsite canteen. Nice office, especially since the refurb (still in progress at the time of writing).
    Really hopeful outlook/atmosphere since the change of CEO - exciting times ahead!
    The saying 'If you love what you do, you'll never work a day in your life' definitely applies.

    Cons

    Pay and holiday allowance aren't great, though still better than what I've had in the past.

    Advice to Management

    Please pay us more so that we can afford to live comfortably in Cambridge!


  8. "Sick pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Manager in Cambridge, East of England, England (UK)
    Current Employee - Community Manager in Cambridge, East of England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    20 days per year very good

    Cons

    absolutely nothing at all to say


  9. Helpful (2)

    "Great teams, bad management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Great team to work with
    - Benefits are great

    Cons

    - Bad management
    - Bad decision making that led to the loss of multiple jobs
    - Bad canteen!
    - Crunch times.

    Advice to Management

    Stop listening to investors and start listening to your employees, stop making decisions that force people to leave.


  10. Helpful (5)

    "Avoid at all costs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Designer in Cambridge, East of England, England (UK)
    Former Employee - Game Designer in Cambridge, East of England, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jagex full-time (More than 10 years)

    Pros

    - No crunch or overtime.

    Cons

    - Does not seem interested in making games, or developing new products.
    - The only game that supports the company is dying out and there is nothing in development to replace it.
    - Nepotism is widespread particularly in the managment/leadership circle.
    - They use their own internal tools and script language, meaning you don't develop any transferable skills.
    - Little to no career development or training opportunities.
    - People are affraid to given honest or open feedback, especially anything negative or critical of the company or its products. This has resulted in poor quality games/content being developed and resources going to waste,
    - Struggles to retain talent, as skilled individuals are often overlooked for promition, creativilty is non existant and the company leadership is clueless, unorganised and uninspiring.
    - Lots of lazy staff cruising for paychecks. Rather than working smarter they would rather hire more people to throw at the problem.
    - Managers off load their responsibilities onto others and take no accountability for their actions or decisions..

    Advice to Management

    - Start developing new games, you will never attract any worth wild game developers if you don't show that the company is capable of creating new products,
    - Invest in industry standard tech, such as off the shelf game engines and tools. Use scripting languages that people know.
    - Trim the fat, get rid of unproductive staff and reduce the amounts of "red tape". You dont need so many "managers" or "leaders". Smaller, focused teams are more productive and will result in better products.
    - Don't ignore your failures. Learn from your mistakes and move on.


  11. Helpful (2)

    "Working at Jagex"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Designer- in Cambridge, East of England, England (UK)
    Former Employee - Game Designer- in Cambridge, East of England, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jagex full-time

    Pros

    Nice people in the actual teams - good social life if you are able to make friends but a few sexist idiots spoil it somewhat.

    Cons

    Terrible HR and senior management. Reliance on one product. Inability to spot when presumed replacement products were dead in the water.

    Advice to Management

    Fail fast, fail often rather than develope for 5 years, change tack twice and then finally fail


Showing 131 of 134 reviews
Reset Filters