Jagex Reviews | Glassdoor

Jagex Reviews

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Found 158 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
57%
Approve of CEO
Phil Mansell
19 Ratings
Pros
  • "Other benefits such as free fruit(in 12 reviews)

  • "The majority of the staff are nice people and you will make friends easily enough(in 9 reviews)

Cons
  • "Bonuses and promotions go to anyone prepared to suck up to senior management(in 16 reviews)

  • "Little to no career development or training opportunities(in 7 reviews)

More Pros and Cons
  1. Helpful (1)

    "Very pleasant company to work at"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jagex full-time for more than 2 years

    Pros

    Lots of fun, everyone's great to be around

    Cons

    Management was great, but could have been a little more direction

  2. Helpful (1)

    "2007RunescapeGold LLC Review"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in South Lake Tahoe, CA
    Recommends
    Positive Outlook

    I worked at Jagex full-time for more than 2 years

    Pros

    Immediate boss was great. Work day ended at 9 or 6pm for the most part. Paid average to good

    Cons

    The rest of management is ineffective and out of touch. Not much room for growth. Weak attempt at creating a company culture. There isn't much opportunity for professional growth.

    Advice to Management

    Recognize the hard working employee

  3. "Awesome!!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marion, NC
    Recommends
    Positive Outlook

    I have been working at Jagex full-time for more than 20 years

    Pros

    AWESOME COMPANY LOVING IT!! Hopefully the New CEO Can Turn it around and add 15+ more years to the future of runescape

    Cons

    Past Problems but we are now striving Runescape's Future Looks Amazing for the company and the players!

    Advice to Management

    Keep up the good work

  4. Helpful (16)

    "An absolute joke, from beginning to end. All 8 years of it."

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Jagex

      Pros

      Probably the best thing about Jagex is the people. By people, I mean the staff on the ground. The managers are pretty much exclusively liars who have got where they are by lying to other liars.

      Cons

      Management have no idea how to manage people or a business. They yes and guess their way through the day, and end up with a broken team, function and business.

      Advice to Management

      Leave.

    • "Not the best company to work for"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Jagex full-time

      Pros

      Great benefit Flexible working Easy commute Friendly staff Passionate people Better package than other studios Ahead of the curve in places

      Cons

      Too many changes at strategic level Don't value or retain talent, loyalty or experience Technical debt is often overlooked Poor pay, management

      Advice to Management

      Don't underestimate the effect ancient technology can have in different teams's ability to deliver value.

    • "Good place to work"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Email Marketing Manager in Cambridge, East of England, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Jagex full-time for more than a year

      Pros

      Great benefit Flexible working Easy commute Friendly staff Passionate people

      Cons

      none I could think of for now

    • "Difficult"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at Jagex full-time

      Pros

      Nice perks Fun teams Flexible working hours

      Cons

      Too much politics. Inefficient communication and company processes. Wrong management principles. Culture and values are just a wiki page. People in the wrong positions. Disconnection between management, leads and teams.

      Advice to Management

      Declutter the average performing job savers and move to a lean approach.

    • Helpful (1)

      "Could be great - and yet never seizes to disappoint"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Jagex full-time for more than 6 years

      Pros

      - Flexible hours - Possibility of working from home - Yearly bonus based on company targets and individual performance - Good benefits: gym, health and dental insurance, birthday vouchers - Canteen (expensive in relation to the quality of the food, but still)

      Cons

      - They keep recruiting high level management to do nothing whilst neglecting the need to fill operational critical vacancies (i.e. engine, tech, development) - Demoralising scoring system for end-of-year appraisals - regardless of what you achieve, you will never be good enough to get the maximum score - A lot of talk about career development and no paths available - under 'ongoing development' for 3 years now - Too...

      Show More

      Advice to Management

      Less talk, more action: if we were to apply half the value we speak so much about, we'd be a much better company to work for.

    • "Pretty good"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Jagex

        Pros

        Good benefits at start, though it might illude

        Cons

        Needs better management especially at upper levels

      • "Lots of Ups & Downs"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Neutral Outlook
        Disapproves of CEO

        I worked at Jagex full-time

        Pros

        > Better package than other studios > Ahead of the curve in places > Largely nice people

        Cons

        > Too many changes at strategic level > Don't value or retain talent, loyalty or experience

      Found 158 reviews