Jagex Reviews | Glassdoor

Jagex Reviews

Updated January 12, 2019
155 reviews

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3.1
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Phil Mansell
17 Ratings

Employee Reviews

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Pros
  • "Other benefits such as free fruit" (in 12 reviews)

  • "The majority of the staff are nice people and you will make friends easily enough" (in 9 reviews)

Cons
  • "Bonuses and promotions go to anyone prepared to suck up to senior management" (in 16 reviews)

  • "Little to no career development or training opportunities" (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Very pleasant company to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jagex full-time (More than a year)

    Pros

    Lots of fun, everyone's great to be around

    Cons

    Management was great, but could have been a little more direction


  2. Helpful (1)

    "2007RunescapeGold LLC Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in South Lake Tahoe, CA
    Former Employee - Sales Manager in South Lake Tahoe, CA
    Recommends
    Positive Outlook

    I worked at Jagex full-time (More than a year)

    Pros

    Immediate boss was great. Work day ended at 9 or 6pm for the most part. Paid average to good

    Cons

    The rest of management is ineffective and out of touch. Not much room for growth. Weak attempt at creating a company culture. There isn't much opportunity for professional growth.

    Advice to Management

    Recognize the hard working employee

  3. "Awesome!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marion, NC
    Current Employee - Anonymous Employee in Marion, NC
    Recommends
    Positive Outlook

    I have been working at Jagex full-time (More than 10 years)

    Pros

    AWESOME COMPANY LOVING IT!! Hopefully the New CEO Can Turn it around and add 15+ more years to the future of runescape

    Cons

    Past Problems but we are now striving Runescape's Future Looks Amazing for the company and the players!

    Advice to Management

    Keep up the good work


  4. Helpful (16)

    "An absolute joke, from beginning to end. All 8 years of it."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Probably the best thing about Jagex is the people. By people, I mean the staff on the ground. The managers are pretty much exclusively liars who have got where they are by lying to other liars.

    Cons

    Management have no idea how to manage people or a business. They yes and guess their way through the day, and end up with a broken team, function and business.

    Advice to Management

    Leave.


  5. Helpful (1)

    "Poor Management, Last Minute Changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Cambridge, East of England, England (UK)
    Former Employee - Quality Assurance Analyst in Cambridge, East of England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jagex full-time (More than 3 years)

    Pros

    -Friendly people
    -The company outings are lovely. Gerhard treated us to a resort weekend in 2014.
    -Career opportunities are nearly non-existent. Mostly interns and failed CS graduates work at Jagex. In-house development solutions + spaghetti code + other tech debt = Few to no transferable skills when looking for advancement.
    - work/life balance is good since people like Archie can get hired without having to do much
    - the work culture is pretty laid back, have time for personal projects, company outings ("Jollys"), etc.

    Cons

    - Salary is below industry average by about 20%
    -JMods do not listen to their playerbase and push through stupid updates without any polling
    -still haven't banned Emily
    -senior management are looking for ways to further monetize the game

    Advice to Management

    Bring back the Konar drop table and ban Emily


  6. "Pretty good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good benefits at start, though it might illude

    Cons

    Needs better management especially at upper levels


  7. Helpful (1)

    "Jmod"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jmod in Cambridge, East of England, England (UK)
    Former Employee - Jmod in Cambridge, East of England, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jagex full-time (More than 5 years)

    Pros

    Great staff, very enthusiastic work environment

    Cons

    Poor pay, management, the smell in the building is horrendous

    Advice to Management

    Take out the trash once in a while eh?

  8. "Lots of Ups & Downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Jagex full-time

    Pros

    > Better package than other studios
    > Ahead of the curve in places
    > Largely nice people

    Cons

    > Too many changes at strategic level
    > Don't value or retain talent, loyalty or experience


  9. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice work culture, and cool city

    Cons

    Pay and sometimes the ceo can be mean


  10. Helpful (2)

    "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Tech QA Engineer in Cambridge, East of England, England (UK)
    Current Employee - Junior Tech QA Engineer in Cambridge, East of England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jagex full-time (Less than a year)

    Pros

    1) Easy going Agile environment
    2) Flexible working hours
    3) Very friendly staff
    4) Lots of company events, inside and out!
    5) Plenty of opportunity to provide feedback
    6) Company benefits such as Pension, insurances, gym subsidiary, fruit, hot drinks, vending machines, kitchen & pub
    7) Mental health is taken very seriously and there are many avenues to get help
    8) Can work from home if it's essential

    Cons

    1) Based in Cambridge that doesn't have any direct connections other than London
    2) Living in Cambridge can be expensive