Jaggaer Reviews | Glassdoor

Jaggaer Reviews

Updated Oct 2, 2019

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Found 248 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
61%
Approve of CEO
Jaggaer CEO Rob Bonavito (no image)
Rob Bonavito
24 Ratings
Pros
  • "The executive team has finally realized the dream that the founders of SciQuest envisioned years ago: the development of a global company(in 32 reviews)

  • "Good PTO/work/life balance setup(in 21 reviews)

Cons
  • "Since the switch from SciQuest to Jaggaer things have gone completely downhill(in 35 reviews)

  • "After being acquired by AKKR, there have been well over 240 people "let go" since mid to end of Sept this year including the entire executive team(in 11 reviews)

More Pros and Cons
  1. Helpful (1)

    "Quality Work Environment and Sales Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Director in Detroit, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jaggaer full-time for more than 3 years

    Pros

    Excellent Compensation Plan and Experienced Sales Leadership

    Cons

    Need to expand and strengthen product and corporate marketing

    Jaggaer2019-08-05
  2. Helpful (2)

    "Run away as fast as you can"

    StarStarStarStarStar
    Former Employee - Development in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jaggaer full-time for more than 3 years

    Pros

    This company was SciQuest and it was a great place to work. Work was fun, people were fun and a couple of company outings and perks like Hurricanes and Bulls tickets.

    Cons

    AKKR...it's that simple.... these guys are toxic and have totally destroyed a great company.... When they had mass layoffs most people knew they were coming... however there was no severance, medical benefits came to a halt... basically you had a few minutes to get your stuff and get out the door.... It was a real slap in the face to those who dedicated years to this company.

    Advice to Management

    Find a way to get back to how things were and get rid of the slimy used car salesmen...aka AKKR

    Jaggaer2019-10-02
  3. Helpful (6)

    "Owned by Private Equity - so high pressure environment with no regard to employee or customer satisfaction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Jaggaer full-time for more than a year

    Pros

    Excellet legacy products and smart, talented people in sales, account management, marketing, product management and development teams.

    Cons

    High pressure, negative work culture with high employee and customer turnover. Senior management micro-manages and executes on a negative reinforcement basis and they have unrealistic expectations and budgets.

    Advice to Management

    Take a more positive reinforcement, macro-management style to retain the great talented that you acquired and/or recently recruited. This will help minimize employee and customer churn.

    Jaggaer2019-06-26
  4. Helpful (5)

    "Disorganized and Inefficient"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Consultant in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jaggaer full-time for more than 5 years

    Pros

    They have competitive pay and always given yearly bonuses.

    Cons

    The environment is toxic and no one takes accountability for their actions. There is no longer a desire to do what's best for our customers. Another private equity firm has thrown their hat into the ring; based on how the first acquisition has gone, my outlook is bleak.

    Advice to Management

    Give people raises and promotions when they do a good job, get great reviews from their clients, or meet the metrics you lay out for them. Making goals that are moving targets only keep people around for so long. Only throwing money at people when they attempt to take offers with other companies is a terrible approach.

    Jaggaer2019-07-10
  5. Helpful (2)

    "Great Company - Growing Pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SDR in Morrisville, NC
    Positive Outlook
    Approves of CEO

    I have been working at Jaggaer full-time for less than a year

    Pros

    Good Pay, great product. Awesome people. Great PTO and work from home policy.

    Cons

    Growing pains and need to establish identity make things a bit uncomfortable at times. Some management is adequate at managing programs but not people. With too much on their plate, people get left in the dust to fend for themselves

    Advice to Management

    Pay a bit more attention to the people who are the front line of the sales process. With no processes in place, surprises pop up all over the place and with no one focusing on those surprises, we are left floundering to find solutions on our own.

    Jaggaer2019-05-20
  6. Helpful (3)

    "Struggling to find identity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Jaggaer full-time

    Pros

    Competitive Salary Decent Benefits and PTO A lot of smart, capable people

    Cons

    Lack of identity Lack of plans and processes Lack of strong direction

    Jaggaer2019-05-07
  7. Helpful (2)

    "OK place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Owner 
    Doesn't Recommend
    No opinion of CEO

    I worked at Jaggaer full-time for more than a year

    Pros

    Solid group of people working for the company

    Cons

    Leadership shows little focus on the employees satisfaction

    Jaggaer2019-04-24
  8. "Competitive software"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jaggaer full-time for more than 3 years

    Pros

    Good technology in the space. Solid product, makes it easier to sell.

    Cons

    Aggressive development, lots of features and updates to absorb.

    Advice to Management

    Keep putting money into development, it pays off.

    Jaggaer2019-03-27
  9. "Working with smart peeps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Developer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jaggaer full-time for more than a year

    Pros

    Chance to work with smart folks from all over the world #happiness. Learning and sharing - hard to beat.

    Cons

    Time zones can be challenging.

    Jaggaer2019-02-14
  10. Helpful (10)

    "Markeitng: there are no structures and there is no plan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Morrisville, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Jaggaer full-time

    Pros

    that's a good question, I do not know

    Cons

    no structure, chaotic state... Marketing people come and go. Everyone does what they want

    Advice to Management

    please create order in the marketing and be not soooo oldschool

    Jaggaer2019-01-16
Found 248 reviews