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James Cook University Reviews

Updated January 14, 2018
27 reviews

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2.7
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James Cook University Chancellor Bill Tweddell
Bill Tweddell
1 Rating

27 Employee Reviews

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  1. "a nice working place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at James Cook University part-time

    Pros

    good colleagues; flexible working hours.

    Cons

    uncertainty; keep changing the structure and the courses

    Advice to Management

    some changes are necessary but too frequent is not a good thing.


  2. "INtern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Brisbane (Australia)
    Former Employee - Intern in Brisbane (Australia)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at James Cook University (More than a year)

    Pros

    GOOOODOOOOOOOOOOOD. THe atmosphere was good.

    Cons

    N/a!!It was quite good for me.

    Advice to Management

    n?A

  3. Helpful (1)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at James Cook University full-time

    Pros

    People are friendly and easy going

    Cons

    Management not interested in developing staff.


  4. "Appalling Management...SG campus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Support Executive in Singapore (Singapore)
    Former Employee - Marketing Support Executive in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at James Cook University full-time (Less than a year)

    Pros

    Nice campus and good colleagues in general, that motivated me for staying a year here.
    Good company benefits. Other than that, nothing much!

    Cons

    Staff get treated appallingly (mentally). All the decisions are made by one person. No discussion for any changes, only can follow order!

    Advice to Management

    'Work Professionalism' needs to nurture. Treat your staff fairly!


  5. Helpful (4)

    ""Corrupted & Incompetent Management'"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at James Cook University full-time (More than a year)

    Pros

    Highly supportive colleagues. Decent annual leave, good health and dental care.

    Cons

    Only the EMG members gets bonus this year. This is total absurd.

    Poor leadership and resentful higher management. The executive level is quick to blame and slow to take responsibility for the student experience.

    There seems to be a culture of denial operating where lower level executives are to be blamed for everything despite being the lowest paid employees.

    Staffs are not paid overtime despite being paid below $2500. Hope MOM will look into this matter.

    Work with some of the most uncivilized and demanding bosses with unattainable expectations.

    Lack of humility by manager. Manager practices damaging behaviours with the express purpose of elevating herself at everybody else’s expense. No ownership of your achievements. Everything done is to support the supervisors and manager. Mistakes done by management is covered up or blame is pushed down to executive level.

    Managers and supervisors are disrespectful towards staffs. This negative attitude is funneled down from the top management.

    Poor leadership at the top management, lack of recognition, narrow minded, lack of opportunities. It's run like a family business.

    Advice to Management

    Your staffs are your biggest asset. If you don't maintain the investment in your staffs or respect them, you're not going to get any better.

    If you persist and focus and are resilient about keeping your staff happy and the morale high, you may avoid the current high staff turnover rate.

    Management should probably wake up to this and start collaborating more to fix problems instead of denying they exist.

    Please revise your pay structure. It might help to start with lowering the ridiculous amounts of money upper management are being paid and the lower level being under-paid. All your management staffs are being overpaid.

    There have been a lot of staff departures recently and overall trends in student numbers, student satisfaction and revenue are not looking good. This undoubtedly indicates a poor leadership and a failed strategy.

    Clean out the corrupted management and director levels. They can’t seem to recognize good leaders from bad ones. Hire candidates who has the leadership skills. Leaders without vision will fail. Leaders who lack vision cannot inspire teams, motivate performance, or create sustainable value. A leader’s job is to align the organization around a clear and achievable vision. This cannot occur when the blind lead the blind. JCU have lost many dedicated and talented staffs due to this reason.

    Make the decision to make JCU Singapore a renowned educational institution not merely a business…….


  6. Helpful (3)

    "JCU is not adapting to disruption in the sector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Townsville (Australia)
    Current Employee - Anonymous Employee in Townsville (Australia)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at James Cook University full-time (More than 3 years)

    Pros

    Working conditions and hours are good for support staff, not so good for academic staff. This is typical of the university sector though. Research standing in some areas is world class, so there are some really interesting people around.

    Cons

    Poor leadership, siloed culture and disgruntled management. There seems to be a culture of denial operating where the executive level is quick to blame and slow to take responsibility for the student experience and product offering not keeping up with the rest of the sector.

    Advice to Management

    There have been a lot of management departures recently and overall trends in student numbers, student satisfaction and revenue are not looking good. This probably indicates a failed strategy and poor leadership. Management should probably wake up to this and start collaborating more to fix problems instead of denying they exist.


  7. "Superb University and setting"

    StarStarStarStarStar
    Former Employee - Academic in Cairns (Australia)
    Former Employee - Academic in Cairns (Australia)
    Recommends

    I worked at James Cook University full-time (More than 5 years)

    Pros

    Beautiful campus, exciting research environment, wonderful colleagues.

    Cons

    None really that I can think of.....

    Advice to Management

    Keep up the good work!

  8. Helpful (1)

    "graphic designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Singapore (Singapore)
    Current Employee - Graphic Designer in Singapore (Singapore)
    Recommends
    Positive Outlook

    I have been working at James Cook University full-time (More than a year)

    Pros

    friendly environment and helpful stuff

    Cons

    low increment in the company

    Advice to Management

    better increment


  9. Helpful (2)

    "Toxic Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive in Singapore (Singapore)
    Former Employee - Executive in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook

    I worked at James Cook University full-time (More than a year)

    Pros

    Highly supportive colleagues. Good office space. Decent Annual leave. Good health and dental care.

    Cons

    Work with some of the most demanding bosses with unattainable expectations.
    Lack of humility by manager. Manager practices destructive behaviors with the express purpose of elevating herself at everybody else’s expense. No autonomy. No ownership of your achievements. Everything done is to support the supervisors and manager. Mistakes done by management is covered up or blame is pushed down to executive level.

    Advice to Management

    Please don't forget your staff are your biggest asset. In tough times, if you don't maintain the investment in your staff, you're not going to get any better.
    If you persist and focus and are resilient about keeping your staff strong and happy and the morale high, you may avoid the current high staff turnover rate.


  10. Helpful (1)

    "Corrupt & Incompetent Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at James Cook University full-time (More than a year)

    Pros

    Immediate colleagues are very communal.

    Cons

    Leadership is disrespectful towards workers. This negative attitude is funneled down from the top.

    Advice to Management

    Clean out the corrupt Director levels and hire leadership dedicated to the wellbeing of students and the JCU's long term growth. It might help to start with lowering the ridiculous amounts of money upper management are being paid - you now have a record of attracting greedy self conceited leadership and have lost many dedicated and talented staff.


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