James Cook University Reviews | Glassdoor

James Cook University Reviews

Updated May 16, 2017
22 reviews

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2.7
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James Cook University Chancellor Bill Tweddell
Bill Tweddell
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22 Employee Reviews

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  1. Helpful (1)

    "JCU is not adapting to disruption in the sector"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Townsville (Australia)
    Current Employee - Anonymous Employee in Townsville (Australia)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at James Cook University full-time (More than 3 years)

    Pros

    Working conditions and hours are good for support staff, not so good for academic staff. This is typical of the university sector though. Research standing in some areas is world class, so there are some really interesting people around.

    Cons

    Poor leadership, siloed culture and disgruntled management. There seems to be a culture of denial operating where the executive level is quick to blame and slow to take responsibility for the student experience and product offering not keeping up with the rest of the sector.

    Advice to Management

    There have been a lot of management departures recently and overall trends in student numbers, student satisfaction and revenue are not looking good. This probably indicates a failed strategy and poor leadership. Management should probably wake up to this and start collaborating more to fix problems instead of denying they exist.


  2. "Superb University and setting"

    Star Star Star Star Star
    Former Employee - Academic in Cairns (Australia)
    Former Employee - Academic in Cairns (Australia)
    Recommends

    I worked at James Cook University full-time (More than 5 years)

    Pros

    Beautiful campus, exciting research environment, wonderful colleagues.

    Cons

    None really that I can think of.....

    Advice to Management

    Keep up the good work!


  3. "graphic designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Singapore (Singapore)
    Current Employee - Graphic Designer in Singapore (Singapore)
    Recommends
    Positive Outlook

    I have been working at James Cook University full-time (More than a year)

    Pros

    friendly environment and helpful stuff

    Cons

    low increment in the company

    Advice to Management

    better increment


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  5. Helpful (1)

    "Toxic Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive in Singapore (Singapore)
    Former Employee - Executive in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook

    I worked at James Cook University full-time (More than a year)

    Pros

    Highly supportive colleagues. Good office space. Decent Annual leave. Good health and dental care.

    Cons

    Work with some of the most demanding bosses with unattainable expectations.
    Lack of humility by manager. Manager practices destructive behaviors with the express purpose of elevating herself at everybody else’s expense. No autonomy. No ownership of your achievements. Everything done is to support the supervisors and manager. Mistakes done by management is covered up or blame is pushed down to executive level.

    Advice to Management

    Please don't forget your staff are your biggest asset. In tough times, if you don't maintain the investment in your staff, you're not going to get any better.
    If you persist and focus and are resilient about keeping your staff strong and happy and the morale high, you may avoid the current high staff turnover rate.


  6. "Corrupt & Incompetent Upper Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at James Cook University full-time (More than a year)

    Pros

    Immediate colleagues are very communal.

    Cons

    Leadership is disrespectful towards workers. This negative attitude is funneled down from the top.

    Advice to Management

    Clean out the corrupt Director levels and hire leadership dedicated to the wellbeing of students and the JCU's long term growth. It might help to start with lowering the ridiculous amounts of money upper management are being paid - you now have a record of attracting greedy self conceited leadership and have lost many dedicated and talented staff.


  7. "Adjunct lecturer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Prestigious school to work for

    Cons

    No sense of belonging at workplace

    Advice to Management

    Provide pass card for lecturers


  8. "Not a bad place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Adjunct Lecturer in Singapore (Singapore)
    Former Employee - Adjunct Lecturer in Singapore (Singapore)
    Recommends
    Positive Outlook

    I worked at James Cook University part-time (More than 3 years)

    Pros

    Friendly colleagues, fair pay. Student quality decently high. Supervisors do not micromanage.

    Cons

    Facilities and tech support deficient. Student quality seems to be dropping lately (but this is hard to ascertain).


  9. "Good if you can have paper qualification"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good employee welfare
    Less regimental and open to new ways of doing things
    Strong Employer recognition

    Cons

    Good Formal Education is almost a must for good career progression

    Advice to Management

    Provide less academic individuals for good future study opportunities to be equipped.


  10. "Slow and stubborn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cairns (Australia)
    Former Employee - Anonymous Employee in Cairns (Australia)
    Recommends
    Negative Outlook

    Pros

    Slow,easy,good balance,good location,nice ambience,like a park

    Cons

    Academics aren't humble,no staff training plan,hard to get promotions,many groups

    Advice to Management

    Competition is increasing,have to change many senior staff


  11. "Join only if you're close to retirement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at James Cook University (More than 5 years)

    Pros

    Work life balance, fun colleagues, good perks

    Cons

    Poor leadership at the top management, lack of recognition, not open to new ideas, lack of opportunities... It's run like a family business.

    Advice to Management

    Invest in your people


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