James Hardie Sales Representative Reviews | Glassdoor

James Hardie Sales Representative Reviews

Updated May 22, 2017
16 reviews

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Sales Representative

3.3
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James Hardie CEO Louis Gries
Louis Gries
10 Ratings

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Pros
Cons
  • work/ life balance, not much training for jobs (in 15 reviews)

  • No work life balance, no training, the plant is dirty, no room for growth/ long term development (in 7 reviews)

More Pros and Cons

  1. "good business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Woodbridge, NJ
    Current Employee - Outside Sales Representative in Woodbridge, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at James Hardie full-time (More than a year)

    Pros

    fun, team oriented. learning environment, work, good

    Cons

    hours. commute, pay, growth, mobility


  2. Helpful (3)

    "NO GROWTH OPPORTUNITY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in San Jose, CA
    Former Employee - Sales Representative in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at James Hardie full-time (More than a year)

    Pros

    Great perks working for the company. Company Car, AMEX and Cell phone.

    Cons

    Lack of training. No chance of promotions unless you are willing to move. Poor management. Manager's don't let you run your market. It's their way or the highway. They don't let you address the needs of the market. They only focus on the HARDIE objective.

    Advice to Management

    Allow your reps to run their own market. If you have done their job before, don't think that you were the best at it just because you got a promotion while you were doing your job.

  3. Helpful (2)

    "A fair Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Representative
    Current Employee - Regional Sales Representative
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at James Hardie full-time (More than a year)

    Pros

    (1) Metric based company; you always know where you stand within the framework that Hardie puts you in.
    (2) Pay is above average; and if your hungry you can move up fairly quickly (though the company is slowing the brakes on advancement due to lack of tenure in key market roles).
    (3) In a sales role you receive some nice perks (car, quarterly bonus).
    (4) health insurance is very cheap ($) for above average plan. The partners Hardie has however are a bit lean on modern perks/accessibility. No frills.
    (5) Company is growing year over year; and is very profitable.
    (6) you will be better everyday. You will forced to be better everyday. Expect to be challenged by everyone from your manager to your colleagues. You need to back up everything with data.

    Cons

    (1) since the company management have a background in Engineering and Accounting; you often feel like a cog in a machine. The metrics designed from corporate are often unrealistic or impossible to meet.
    (2) Arrogant culture that has soured a lot of relationships in the market. Often times; the sales rep has to undue damage of a previous rep or corporate visit.
    (3) expect to be questioned on everything you do. If you don't back it up with data and a written proposal your manager will tear it to shreds. Shows a lack of faith in their people to make "gut decisions."
    (4) high turnover: I won't give specific numbers; but in Sales alone has a ridiculous high turnover. Due to the constant pressure to perform and deep diving on EVERY single task; it burns people out quickly.

    Advice to Management

    Culture change will come slow; but it needs to be ingrained into the "old school" managers. Have more faith in your employees to make decisions based on their knowledge of the market.


  4. Helpful (1)

    "Beechworth Windows division"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Representative
    Former Employee - Regional Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at James Hardie full-time (More than a year)

    Pros

    Learned first hand how to not run a start up business, and how to not treat employees/customers.

    Cons

    No work/life balance.
    Constantly put into no win situations by management.
    Product (windows) are not very high quality. Constantly appologizing to customers for poor quality products.
    Pay is low, comparitive to industry.
    Micro-management is UNREAL!!! It sounds surreal if I tried to explain the level of detail which management tries to micro-manage. Absolutley no faith or trust in their people.
    Constantly threatened with losing your job.
    Arrogance, arrogance, arrogance, arrogance.....!!!!!!!!!
    Toxic culture.

    Advice to Management

    You will never change. It's in Hardie's DNA to operate in this type of environment and culture. Please just stay at Hardie and don't job hop, that way you don't infect other good organizations with your toxic mentality.


  5. Helpful (3)

    "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Austin, TX
    Former Employee - Outside Sales Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at James Hardie full-time (More than a year)

    Pros

    Benefits, decent pay, car, fuel card, insurance, company card.

    Cons

    Never know what to get with management, they are so disconnected with a lot of re structuring happening that you cant count on anyone.


  6. "Account Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Sales Representative in New York, NY
    Current Contractor - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at James Hardie as a contractor (More than a year)

    Pros

    Company car, gas card, company credit card, ability to grow the business as if it was your own. Great benefits

    Cons

    High expectations. Compensation could be higher especially since we live in NY. Cost of living doesnt match our salary

    Advice to Management

    Lower expectations


  7. Helpful (1)

    "Initial Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Representative in Little Rock, AR
    Current Employee - Regional Sales Representative in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Industry leading company, great benefits, career advancements oppurtunities.

    Cons

    Difficult to say at this point since I am since I am just geting started

  8. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Representative in Denver, CO
    Current Employee - Regional Sales Representative in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The company to be very open and informative during on boarding.
    Everyone I have met so far has been great to work with.
    Opportunities to advance on the company, Management want to help you because your success is their success as well.

    Cons

    If you are not willing to do your job you will not have a good experience here. It is simple work hard and move forward in the company or be slow to do your task and they are slow to help you.


  9. "Interview Process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Houston, TX
    Current Employee - Outside Sales Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The intereview process with James Hardie was sweet and smooth. I interviewed with a recruiter and my boss and another gentlemen two times and was hired within a month. I had all my questions answered in a timely manner and was provided all the information I needed for the position.

    Cons

    I have no cons with this process. It was easy and quick


  10. "Outstanding company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Market leading company that moves fast to maintain their leadership position. Not perfect....but far better than many other organizations I have seen.

    Cons

    Depending on market, extensive travel for some of the outside sales reps. Challenging to keep quality team members in some of the markets with large geographies.

    Advice to Management

    Improvements in organization over last few years is noticeable. Keep it up...