James Richardson Duty Free Reviews | Glassdoor

James Richardson Duty Free Reviews

Updated February 22, 2017
5 reviews

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3.2
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Employee Reviews

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  1. "Temporary Job of sales in port of Haifa (March-Novembre)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Good Benefits for holidays and bonus for selling.

    Cons

    Temporary Job (March until Novembre)


  2. "Low wages, bad management, bad HR, no integrity but working envirnment is ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Most customers happy to be there, in a uplifted mood to be travelling. Good security around at all times. Learn sales fast.

    Cons

    Very competitive sales floorstaff, cheating, lying, management turns blind eye as long as sales are good. Complaints against 'sales star' cheating, aggressive behaviour is not dealt with instead told to cheat ourselves. Management bullying of staff is common especially if you are under performing.
    Lot of illegal practices regarding compensation and pay. HR known to talk managers regarding staff complaints that were to be kept confidential.

    Only 5 sick days a year working at an intenational airport.
    Bad communication within management and to staff. Everyday conflicting directions.
    How much you have taken time off for being sick is taken into account when applying for leave.

    No recognition on good customer service or team work.

    Advice to Management

    Work culture is demoralizing on every level. Right from National Manager to duty manager we are seen as nothing more than sales generating monkeys. Also we are mainly female staff and multi cultural but stop patronising us.
    How about good customer service, attitude or team work?

  3. "Horrible company - stay away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at James Richardson Duty Free full-time (Less than a year)

    Pros

    I really can't find any pros at all

    Cons

    Low salary, bad managers, bad atmosphere.


  4. "good money, you get to see people from around the world, no social life because of the shifts but great job for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good money, great for students

    Cons

    no social life because of the crazy hour shifts


  5. "Dinamyc and developing negotiation skills and retail thinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Alcohol and Tobacco Purchase Department
    Current Employee - Alcohol and Tobacco Purchase Department

    I have been working at James Richardson Duty Free full-time (More than 3 years)

    Pros

    Many kinds of interaction with different people from all over the world , which makes it interesting.

    Cons

    lack of Occupational Welfare & career opportunities