Jason's Deli Reviews in Phoenix, AZ | Glassdoor

Jason's Deli Phoenix Reviews

Updated April 2, 2017
4 reviews

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Phoenix, AZ

4.1
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Jason's Deli President Joe Tortorice Jr.
Joe Tortorice Jr.
3 Ratings

4 Employee Reviews

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Pros
  • great food - employees have discount (in 25 reviews)

  • good company, it is very fast paced (in 21 reviews)

Cons
  • Really long hours, as time went on micromanage became the norm rather than management done on a store level by qualified individuals (in 29 reviews)

  • Upper management has the right servant leadership model but fails to execute it (in 23 reviews)

More Pros and Cons

  1. "Closing Manager"

    StarStarStarStarStar
    Current Employee - Closing Manager in Phoenix, AZ
    Current Employee - Closing Manager in Phoenix, AZ
    Recommends
    Approves of CEO

    I have been working at Jason's Deli full-time (More than a year)

    Pros

    Good company, I felt valued and appreciated

    Cons

    Nothing to report that is negative.

    Advice to Management

    Keep it up


  2. "Overall decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Dishwasher in Phoenix, AZ
    Former Employee - Dishwasher in Phoenix, AZ
    Recommends
    Neutral Outlook

    I worked at Jason's Deli part-time (Less than a year)

    Pros

    Good pay, great people, and 50 percent discount on the days you work 20 percent on your days off oh and free ice cream

    Cons

    Long hours, few to no breaks, and little training

    Advice to Management

    Train the employees better

  3. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - QA in Phoenix, AZ
    Current Contractor - QA in Phoenix, AZ
    Recommends
    Approves of CEO

    I have been working at Jason's Deli as a contractor (Less than a year)

    Pros

    fast placing, good stuff, nice company culture, fast growing

    Cons

    So far so good, not too many cons

    Advice to Management

    if they consider student certain situation, that will be great


  4. Helpful (1)

    "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in Phoenix, AZ
    Current Employee - Shift Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jason's Deli full-time (More than a year)

    Pros

    quality food, good learning experiences with customer service.

    Cons

    Upper management micro-manages absolutely everything. There are talented people that work for the company but they are not allowed to use any of their talents. The company talks about how employees are like family, yet upper management (district manager and above) says one thing, then does another. Everything is always negative, harsh and never good enough.

    Advice to Management

    The top executives need to get out of the offices and back into the stores to see that the procedures that they think will benefit the company are actually a waste of time and make absolutely no difference in the overall picture except to frustrate store managers and employees. They need to physically work a shift to see first hand how ridiculous some of their "procedure" are. It's absolutely retarded to write up an employee for putting the straws in the top holder instead of the bottom or vice versa, who really cares as long as they are there. Upper management tries to make each store look the same, yet each store is designed differently, thus uniformity simply can't work and it's not the general manager's or staff's fault. The owner's also express strong religious views and Christian attributes in messages to the employees, yet upper management is condescending, critical, and extremely judgmental which is contradictory, as always. Contradictions, constant changes, extreme micro-managing, criticism, back stabbing and out right lies are what you get from upper management if you work for Jason's. The only reason I continue to stay is because I know that soon the managers will change (anywhere from 3-12 months) the team I work with are great people, and the hours are flexible to work with my college classes. My advice to the owners: get up off your backsides, stop relying on what your regional and/or district manager's tell you, stop looking at only the numbers to tell you what's going on, and travel to different various stores (not just the training stores), talk candidly with the people who are on the front lines daily and see what they have to say, then trust the people that you hire to do their job and trust that they will do their best for you. Joe Tortorcie had a great vision and brilliant ideas, but those have gone by the wayside and it shows.


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