Jason's Deli Reviews | Glassdoor

Jason's Deli Reviews

Updated September 21, 2017
446 reviews

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3.4
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Jason's Deli President Joe Tortorice Jr.
Joe Tortorice Jr.
197 Ratings

446 Employee Reviews

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Pros
  • great food - employees have discount (in 25 reviews)

  • good company, it is very fast paced (in 21 reviews)

Cons
  • Really long hours, as time went on micromanage became the norm rather than management done on a store level by qualified individuals (in 29 reviews)

  • Upper management has the right servant leadership model but fails to execute it (in 23 reviews)

More Pros and Cons

  1. "Great Workplace but Confusing Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jason's Deli full-time (Less than a year)

    Pros

    Opportunities to work multiple positions are plenty available and come with increased pay as you acquire more versatility in the job. Coworkers are friendly and managers are helpful

    Cons

    There are multiple managers here and some don't appear to be on the same page as others. One manager will tell me to do something one way while a different manager will say its not necessary. It can be confusing. That said, individually they all do well at their job.

    Advice to Management

    Get a clear idea of how everything should run in the deli and keep yourselves on the same page with one another. This will lessen confusion with the employees.


  2. "Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Jason's Deli full-time

    Pros

    Awesome people, great customers, great location, great atmosphere, great food

    Cons

    Nothing, everything was great, I can't leave a bad comment, I have to keep typing

    Advice to Management

    Keep up the great work

  3. "Interesting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Day goes by very fast

    Cons

    Below industry average compensation and benefits.


  4. "Line Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Kennesaw, GA
    Former Employee - Line Cook in Kennesaw, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jason's Deli part-time (Less than a year)

    Pros

    Getting a 25% meal discount. More hours for more productivity skills on the make line within certain food stations. Working like you are in the military and forget about a gym membership.

    Cons

    Keeping your brain robotically exercised and fried. Prepare yourself to work hard with your octopus tenticals and watch cashiers stand around at their small station while they can't help assist customers at the front end while you are busy. Heavy multitasking and labor during lunch rushes. Managers cut out lazy or slow workers and utilize hard workers to death making you work four stations understocked with food and dirty/messy stations as you arrive to your shift.

    Advice to Management

    Ensure communication with employees regarding stocking and cleaning up their stations from the lunch rush before the next employee arrives for the next shift. Utilize more line cooks on the make line station for the dinner rush so that customers don't complain about their food taking longer to arrive or that it's not fresh. Quit favoring employees with pathetic excuses to not come into work and being absent.


  5. "Doing Delivery at Jason's Deli"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Richmond, VA
    Former Employee - Delivery Driver in Richmond, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent earnings per hour due to tips from catering orders.

    Good company culture with satisfied customers and cool coworkers.

    Cons

    Limited hours available due to A) the time when most drivers are needed is the catering time weekdays between 10am-2pm, outside of these hours only one driver works at a time. & B) the restaurant stops delivering at 6

    7 dollar delivery fee hurts tips on regular (non-catering) deliveries

    Occasional requirement to work early mornings sometimes with little notice

    Advice to Management

    No major advice to give. Most of the drawbacks are a necessary evil. One message to corporate is to remove the $7 fee from hot-food orders. It is understandable for catering, but egregious for people who want food delivered to their homes. I can't tell you how many times customers remarked on the $7 fee, or asked if that was my tip and I awkwardly had to reply "I'm commissioned $1.50 per delivery".


  6. "Delivery driver"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Tips, schedule, hours, people, environment.

    Cons

    Have to work late, sometimes scheduling could be tough.


  7. "Delivery driver"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Being a delivery driver is always nice when you get to keep your tips. Especially if you can get into the lunch time delivery window

    Cons

    They charge a $10 delivery fee....a lot of people consider that to be your tip. Jason's does not give that to you, so if customers consider that your tip, your out the gas money it took you to drive there. Besides that it was cool

  8. "Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jason's Deli part-time

    Pros

    Hours was good and time slots

    Cons

    Communication from managers to store manager was terrible and slow

    Advice to Management

    Actually talk to the employees and get the work done and keep personal life at home


  9. "The worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Austin, TX
    Former Employee - Cashier in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jason's Deli full-time (More than 3 years)

    Pros

    food is pretty good, co workers

    Cons

    ridiculous management, bad scheduling, negative environment

    Advice to Management

    be better


  10. "Great place to work, if you like a fast paced environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jason's Deli (More than a year)

    Pros

    1. Great pay
    2. Flexible hours
    3. Great co workers
    4. Great management
    Overall, you will enjoy your co workers and the managers are pretty cool as well. They will be around all the time, which is great.

    Cons

    1. Overtime
    2. Over worked
    3. Very hard to get a raise, unless you're good at what you do
    4. Mean customers
    5. You have different job titles
    Basically, If you are too good at something they will overwork you. You don't have just one job title.


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