Jazz at Lincoln Center Reviews | Glassdoor

Jazz at Lincoln Center Reviews

Updated September 19, 2017
24 reviews

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3.2
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Greg Scholl
9 Ratings

24 Employee Reviews

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  1. "Great place"

    StarStarStarStarStar
    Former Employee - Assistant in New York, NY
    Former Employee - Assistant in New York, NY

    I worked at Jazz at Lincoln Center full-time (More than a year)

    Pros

    Great environment and mission. Great location.

    Cons

    Lots of work, sometimes combining two positions in one, very corporate still. not a lot of people who actually know the music


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jazz at Lincoln Center part-time

    Pros

    Great Environment filled with real cool people who play music.

    Cons

    Driving the business ahead wasn't always the top priority.

  3. Helpful (1)

    "Usher and ticket taker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Usher and Ticket Taker in New York, NY
    Former Employee - Usher and Ticket Taker in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jazz at Lincoln Center part-time (More than a year)

    Pros

    Getting paid to see shows, milling about backstage with talent, flexible availability, very autonomous scheduling choices

    Cons

    Environment incredibly inhospitable to women. I endured sexual harassment at most if not all shifts. Reported to HR who essentially told me it was my fault and questioned my stories. Management doesn't care about their jobs, nor you. No healthcare. I was physically pushed by one of my fellow ushers at one point for no reason. Insufficient training before the job starts. High turnover.

    Advice to Management

    Care more about your jobs here, rather than always wishing you were somewhere else. Your energy trickles down to the ushers and ticket takers. Ask your employees how they're doing rather than offloading your personal stories and woes to them. Behave like managers.


  4. Helpful (1)

    "Jazz at Lincoln Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jazz at Lincoln Center full-time (More than 5 years)

    Pros

    There are some truly wonderful people who really care about the music working at Jazz at Lincoln Center. Artistic Director is a truly inspiring leader. Top-notch concert facilities and production values that are simply spectacular! Diverse staff, which is unusual for most arts orgs. Ability to see many shows for free or very cheap on a regular basis is amazing.

    Cons

    A lot of major management change not always handled smoothly. A lot of infighting, jockeying for power, and favor within upper management that is visible to the rest of the staff and impacts morale.

    Advice to Management

    Please be more transparent with employees about financial matters, especially when if affects salaries or requests for staff to make sacrifices, before during and after major changes are happening. Allow for dissenting views on music and attitudes in general. Jazz at Lincoln Center is a GREAT institution doing important work, please continue to address the often subtle attitude of misogyny in the organization, acknowledging that its root is in the culture of jazz itself, so that JALC is around for many years to come. It would be incredible if the organization could be open about that history (i.e. that jazz is a music, a culture, and a business, like many things from the last century, that has privileged men over women) and take a stand against that outdated attitude. Some educating of all employees of their biases would go a long way as well, I think. Thank you!


  5. Helpful (1)

    "Unorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Usher FOH
    Former Employee - Usher FOH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Jazz at Lincoln Center part-time (More than a year)

    Pros

    Great shows, beautiful place, you meet great people.

    Cons

    Mangement is unorganized, high turnover, constant emails sent to you throughout the day about sub request, to many rules for just a simple easy job as a usher, always under staffed, management may try and talk you down and belittle you in a disrespectful matter with a smile on there face.

    Advice to Management

    Please be respectful to your employees. Many ushers travel far and doing this job for multiple reasons. Please be more organized with the schedule. If you can't manage the amount of ushers you have then you don't need to be manager. Stop making excuses for something that could have been avoided.


  6. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY
    Recommends
    Approves of CEO

    Pros

    Access to world class music
    Young and energetic staff
    Excellent office space
    Location
    Excellent internship for music, communications, or business student

    Cons

    The position I held does not pay


  7. "Great mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Employees are very passionate about the mission and it's an enjoyable work environment.

    Cons

    Departments need to communicate better.

  8. Helpful (2)

    "Great people but lack of unity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Many really wonderful, committed people work here. It can feel like a family and can be a fun, warm environment. More organized than many non-profits and the mission of the organization is deeply entrenched. Do a lot of promoting from within, lots of room to grow.

    Cons

    At times it feels like the mission is pursued at the cost of the staff. A lot of turnover and staff can be laid off with no warning. Communication between leadership and departments is lacking. Very gossipy. Can sometimes feel a little sexist -- many male leaders seem to have the loudest and most valued opinions.

    Advice to Management

    Encourage better communication and collaboration between departments and department leaders. Understand that staff have lives outside of work, and the work of this organization is not everyone's personal mission but that does not make them a bad employee.


  9. "Could be much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front House/Usher in New York, NY
    Former Employee - Front House/Usher in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Jazz at Lincoln Center part-time (More than 3 years)

    Pros

    you can see celebs once a while, if you work inside the theaters you can enjoy a little of the shows, very friendly coworkers.

    Cons

    low pay, uncertain schedule, no minimum hours guaranteed. to may rules for a so easy job, unprepared new employees.

    Advice to Management

    Don't think this is THE job everyone is dreaming about. It's NOT. be more flexible, just the way you ask employees to be.


  10. Helpful (2)

    "JALC Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Love and appreciation of the music is a large part of the culture
    -Most employees are passionate about their work

    Cons

    -Lack of interdepartmental collaboration/cooperation can be frustrating


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