Jean Coutu Reviews | Glassdoor

Jean Coutu Reviews

Updated January 31, 2017
34 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Jean Coutu Vice Chairman, President, and CEO François J. Coutu
François J. Coutu
10 Ratings

34 Employee Reviews

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  1. "Cosmetician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Jean Coutu full-time

    Pros

    Easy work, time flies, nice co-workers

    Cons

    A lot of competition between co-workers


  2. "Cosmetician"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jean Coutu part-time

    Pros

    Good team, a lot of customers so you are always busy and it is not repetitive

    Cons

    A lot of mystery client. It looks like the manager don't trust their team.

    Advice to Management

    No


  3. "Good Student Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Clerk
    Former Employee - Floor Clerk
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jean Coutu part-time (More than 3 years)

    Pros

    Learn basics of customer service

    Cons

    Management focus on unimportant tasks
    No potential for career development


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  5. "Formidable employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Montreal, QC (Canada)
    Current Employee - Shift Supervisor in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jean Coutu full-time (More than 8 years)

    Pros

    Very swell team members make it enjoyable on the long-term

    Cons

    Availability of merchandise can be iffy

    Advice to Management

    Easy with the micro-managing


  6. "pharmacy technician"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jean Coutu full-time

    Pros

    very active and diversity of tasks

    Cons

    not active and too much stress


  7. "Thanks for the cash, you suck though."

    Star Star Star Star Star
    Former Employee - Clerk
    Former Employee - Clerk
    Doesn't Recommend

    I worked at Jean Coutu part-time (Less than a year)

    Pros

    You learn new things on a regular basis.

    Cons

    If the other realize you're a hardworker, they'll eventually dump all their work on you. Including the manager.

    Advice to Management

    LISTEN to your employees when they're trying to tell you something or clear something up. LISTEN and DON'T pretend you know all.


  8. "cosmetician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Neutral Outlook
    No opinion of CEO

    Pros

    - Flexible hours, especially when you are a student
    - Getting commission depending on the sales
    - Sometimes, new products to try it out or samples
    - Contest based on sales
    - being paid a little bit more than the minimal wage
    - getting bonus during holidays
    - when you get a 100% for customer service, you will be invited to a supper by the jean-coutu group in a hotel

    It is a good place if you like drugstore makeups and you want to get more money in your pocket as a student.

    Cons

    - a lot of gossips
    - management staffs were not supportive or helpful
    - rarely receive good comments, only the negative ones
    - no supportive teamwork unfortunately
    - NO TRAINING, only getting training from the videos pre-made

    Notes: Not all the pharmacies are the same.

    Advice to Management

    In my pharmacy that I worked, the dynamic of the team was awful. Nobody was supportive to each other and there were a lot of gossiping and even bullying. The manager should be more empathy with his employees and trying to find a way to create a more fun environment instead of only giving bad comments on the staffs. Also, please offer trainings for the part-time staffs too because it is really difficult to help a customer when we do not know anything about the product such as the benefice of it; what we do it is only read what it is on the packaging.


  9. "-"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    nice staff to work with

    Cons

    no raises ever, no opportunity for growth


  10. "OK but demanding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - A/P in Longueuil, QC (Canada)
    Former Employee - A/P in Longueuil, QC (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at Jean Coutu full-time (More than 3 years)

    Pros

    Pay well and close to home

    Cons

    Manage as in th 70's ... 80's at best


  11. "Perfect for a student"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lab Technician in Saint-Jean-sur-Richelieu, QC (Canada)
    Current Employee - Lab Technician in Saint-Jean-sur-Richelieu, QC (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Jean Coutu part-time (More than 8 years)

    Pros

    - flexible hours
    - teamwork
    - It can be a cool and fun environment
    - Not a lot of responsabilities

    Cons

    - Can be stressful
    - Customer can be disrespectful or hard to deal with
    - Sometimes, you don't have the best team and the lab become messed up

    Advice to Management

    - Do not understaff your laboratory
    - Remember that your biggest strength is your employees. Keep them happy



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