Jean Coutu Reviews | Glassdoor

Jean Coutu Reviews

Updated April 9, 2018
60 reviews

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3.6
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Jean Coutu Vice Chairman, President, and CEO François J. Coutu
François J. Coutu
16 Ratings

60 Employee Reviews

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Pros
  • Flexible hours, especially when you are a student (in 8 reviews)

  • Learn basics of customer service (in 6 reviews)

Cons
  • Mais bon, les temps sont durs actuellement (in 3 reviews)

More Pros and Cons

  1. "Not a bad place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jean Coutu part-time

    Pros

    Like a small family at the pharmacy I worked at. Everyone was close. Work was not hard. There was also some time to talk to staff which as nice.

    Cons

    There was a lot of tension between staff. Led to a lot of pointless arguments. work could be a bit repetitive at times.

    Advice to Management

    Work more on building team culture. The pharmacist is the owner and a good leader, but did not play much of a role with the team to settle differences.


  2. "Cosmetician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Jean Coutu full-time

    Pros

    Easy work, time flies, nice co-workers

    Cons

    A lot of competition between co-workers

  3. "Pretty chill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commis in Quebec, QC (Canada)
    Former Employee - Commis in Quebec, QC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jean Coutu part-time (More than 3 years)

    Pros

    Easy work, nice hours, nice employees.

    Cons

    Pharmacians treat you like you don't deserve to talk to them.


  4. "Great place for part time work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetician/Beauty Expert in Ottawa, ON (Canada)
    Former Employee - Cosmetician/Beauty Expert in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jean Coutu part-time (More than a year)

    Pros

    Great work atmosphere. Good job for students looking for some extra money during the semester.

    Cons

    There were periods where there was nothing to do but clean the shelves.


  5. "Pjc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Montreal, QC (Canada)
    Current Employee - Pharmacy Technician in Montreal, QC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jean Coutu full-time (More than 8 years)

    Pros

    Uniform is provided for 1x a year. Customer service. You get to help people who are often in pain.

    Cons

    Very little profit from personelle brand. Raises are barely given. Severely underpaid for the experience I have. Human resources is a waste of space does nothing. They don't tell you that you have the right legally with the group to take 2x 15min break in an 8 hour shift. Very disorganized. Understaffed. Negative ambience. Pharmacist is always playing with their cellphone and never want's to give advice to customer but no one cares or does anything about it. No training is provided. Extremely stressful

    Advice to Management

    Train your staff! Provide sweater with uniform or fix the heating employees are constantly cold in the winter. Increase salary


  6. "Base Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Jean Coutu part-time

    Pros

    Working in public, helping staff

    Cons

    Can get dull after a while

    Advice to Management

    Be more proactive


  7. "Cashier and Floor Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jean Coutu part-time

    Pros

    - Flexible hours
    - Simple tasks
    - Nice team
    - Able to quickly learn
    - 1/2 weekends off

    Cons

    - Management trouble
    - Salary is slow to move up
    - Cleaning tasks
    - No homework allowed, even if nobody is at the cash
    - Uniform

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Montreal, QC (Canada)
    Former Employee - Cashier in Montreal, QC (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at Jean Coutu full-time (More than a year)

    Pros

    Some good co workers to work with

    Cons

    poorly managed, not a cohesive work place


  9. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jean Coutu part-time

    Pros

    Flexible schedule
    Loved the team, felt like family almost
    Easy job
    Bonuses during weekend shifts

    Cons

    Same routine every shift
    Monotonous
    Always arrive 15 mns before your scheduled shift to count the register
    Not environment friendly

    Advice to Management

    Delegate more tasks


  10. "Certified Pharmacy Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jean Coutu part-time

    Pros

    - Flexible hours
    - Welcoming environment
    - Great team
    - Efficient systems and procedures

    Cons

    - Not a competitive salary
    - No advancement
    - Inefficient training technique. More of a learn on your own (or as you go) technique

    Advice to Management

    - Increase pay and reward high performers
    - Improve training techniques to create an easier and faster learning environment


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