Jekyll and Hyde Advertising Reviews | Glassdoor

Jekyll and Hyde Advertising Reviews

Updated Dec 30, 2019

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2.1
25%
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0%
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Jekyll and Hyde Advertising CEO    Mark Young (no image)
Mark Young
7 Ratings
  1. Helpful (3)

    "Never Boring!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Jekyll and Hyde Advertising full-time for less than a year

    Pros

    The best thing about working here is getting to work in advertising and on interesting projects! The people are creative and interesting. Just like everywhere, there are some Negative Nancy's, but most of the people are pretty cool and we have fun. There is not a "corporate" vibe; the feel is more relaxed. It's also different everyday. I like getting to work on projects for different types of clients instead of just different projects for the same client like my last job. This is a unique place and boredom isn't a problem here! I think there is opportunity for promotion as the company grows. (I don't know when another reviewer worked here, but I don't see the "boys club". There are women all over the company. Half of the managers are women.) Finally, the snacks in the kitchen are handy.

    Cons

    There is stress and chaos sometimes. There are so many projects and they just keep coming! So it's hard to catch your breath between them. We need more people for all the work. Also, the agency needs to update its software and processes. They are bringing in an agency software system, so hopefully that will help.

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    Jekyll and Hyde Advertising2015-11-16
  2. Helpful (1)

    "Potential Wasted by Worsening Bureaucracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redford, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jekyll and Hyde Advertising full-time

    Pros

    - You will work with some of the best people you've ever met. Your fellow masochists will turn into great friends. - Each day is different. The range of clients allows you to work on vastly different things day-to-day.

    Cons

    - There has always been a level of bureaucracy at the agency, but it has worsened exponentially over the past year after the implementation of a new agency-wide organizational structure, or "operating system". The system itself is sound and logical, but those given power under it have grown far too big for their britches. The program preaches "right person, right seat", but leadership has interpreted it as permission to hoard multiple seats for themselves that they're not qualified for. This leaves the subject-matter experts on the sideline, watching as client relationships and important projects are needlessly torpedoed into the ground. This blatant disregard for non-leadership employees leads to low morale. - Roles and responsibilities are extremely poorly defined. Great, competent people are hired in under false pretenses, being told months later that they won't be working on the accounts / projects they thought they would be steering. This cloak and dagger approach to hiring and duties leads to low morale. - "Constructive criticism" exists at the agency, just without the "constructive" part. It is not uncommon for employees to hear yelling in the hallways about "the worst commercial this agency has ever produced", coming directly from a member of leadership. Public, inappropriate temper tantrums like this happen far too often, even at a place where "open and honest" communication is "encouraged". This lack of professionalism leads to low morale. - Employees are not valued enough, if at all. Even with the understanding that Jekyll & Hyde is a small agency, compensation is low, and workload is unfairly high; this is made worse by the fact that performance reviews don't exist. Employees asking for deserved raises are told to make their case in an email to their manager, who are then responsible for taking it to the weekly leadership meeting for discussion. More times than not, these emails are forgotten about. Despite this, employees still work late / on weekends to accomplish what they've been tasked with for the good of the clients. This lack of appropriate recognition leads to low morale. - The rules laid out in the company handbook are only enforced when it is convenient. Just a few examples of this: -- Multiple members of the leadership team are allowed to be flagrantly inappropriate to subordinates, while also being the de-facto HR department (an official one does not exist). -- Members of the leadership team are engaged in public romantic relationships, even when expressly prohibited between a manager and their employee. -- The alcohol policy is publicly ignored by leadership when it benefits them. --- All of the above abuses of the company's rules lead to low morale. - Even with company processes being a large focus for improvement, they are constantly ignored. The importance of timelines, scope of work documents, and realistic expectations is constantly brushed under the rug by employees who have no part in executing a creative shoot or campaign launch. This leads to employee burnout and, you guessed it, low morale. - If the end of each point above hasn't already made it clear, employee morale is extremely hard to come by. New business opportunities are constantly fumbled, hard work is bad-mouthed, gossip and cliques run amok, employees are let go with no prior warning or justification, and career growth is stunted... all of which are perpetuated not by just a few, but by the highest levels of leadership. This is not okay.

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    Jekyll and Hyde Advertising2019-12-30
  3. Helpful (9)

    "Name is 100% accurate, definitely two sides to this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jekyll and Hyde Advertising full-time

    Pros

    - The ‘rank and file’ are great people who are genuine, well-intentioned and hard working. - Clients are interesting - fun to work with companies in start up/growth mode.

    Cons

    - No consistency in leadership, vision or direction. - No communication, structure or process. - No value placed on people, whether attracting or retaining talent. - No solution-oriented thinking. - No value given to independent/critical thinking - high value placed on blind loyalty. - Disingenuous management. - Poorly defined roles and responsibilities - mistakes are inevitable because no one knows what’s going on. - Chaos is characterized as “agency life” but the “chaos” is really just systemic disorganization from the top down. - Identity crisis - company does not know if it wants to be an advertising agency, media publisher, sales broker or talent agency.

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    Jekyll and Hyde Advertising2016-12-27
  4. Helpful (7)

    "Can't get there from here..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jekyll and Hyde Advertising full-time for less than a year

    Pros

    A lot of new small clients and start-ups so you learn creative ways to make tiny budgets stretch. If you work here you will learn how to do advertising at the most basic level. Employees are focused and care about their clients success because they want desperately to see them succeed.

    Cons

    50% or less of the staff have experience in the advertising business before starting there. Constant turn over because the experienced people either get fired for standing their ground or leave from frustration. Inexperienced people are mostly fired in their 90 day probation period unless they catch on very quickly. There is a 90 day probation before benefits kick in. Salaries, benefits and vacation are well below market value. Hours are long and varied. Severely understaffed. Lacking modern advertising management software and practices. The owners and directors send demeaning emails when things don't go as planned. Advertising strategy, practices, methods are dated and lack innovation. You only get ahead if you are a yes man because everything is decided and run by the owner. They are in law-suits because failed brands were unable to pay bills when advertising went stale and stopped working. If you care about the quality of your work go apply at a larger agency as an entry-level coordinator and you will earn more money and better experience.

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    Jekyll and Hyde Advertising2016-08-03
  5. Helpful (5)

    "Work Somewhere Else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jekyll and Hyde Advertising full-time for more than a year

    Pros

    Learn how to become a direct marketer on a shoe string budget. Work with lots of different clients at different stages of business development and distribution. Non-management is filled with fun people, but there's a revolving door when it comes to employees.

    Cons

    Pay is way below average. You will be constantly stressed. No work life balance. Minimum vacation time / sick days. Lack of employee retention forces clients to become angry, making your job more difficult.

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    Jekyll and Hyde Advertising2016-04-09
  6. Helpful (5)

    "not what it seems or thinks it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redford, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jekyll and Hyde Advertising full-time for more than a year

    Pros

    The nice people that are still here although most of them have wised up and have moved on. Being next to a ice cream place in the summer.

    Cons

    Multiple positive reviews on here are written by management, the same one or two people who are relatives of the owners. They have also fought to get negative reviews removed from here to keep things more positive. This is exactly how the agency is run really. lots of lies on a daily basis to make things appear better than they are. If five years from now this place is still around i'd be amazed. Clients are treated like they are ignorant children. Employees are treated like work horses and we are underpaid. Creativity comes last and repetitive work they call campaigns are done. Clients are walking away and its kind of scary for someone who depends on their paycheck. I've learned what to not work towards.

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    Jekyll and Hyde Advertising2016-03-04
  7. Helpful (1)

    "Unbelievable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redford, MI
    Recommends
    Positive Outlook

    I have been working at Jekyll and Hyde Advertising full-time for more than 3 years

    Pros

    This agency is unlike anywhere I have been in the past (and I've been at some large agencies too). It is unusual the way the place is structured, being very entrepreneurial in nature, but it seems to fit the clientele. The place is growing out of control, honestly, but the owners seem to identify the need for change, so during the change, it is, at least, being addressed. Things move quickly, for sure, but it is actually fun to be constantly working on new projects and clients every day.

    Cons

    During the growth of the company, staffing has been an issue. Not only have some of the long-term people left (not being able to keep up with the changes), but some of the new people just don't understand the way things work. Having been around for a number of years, it is easy to see how this place can take folks by surprise (everything seems urgent), but the hardest part about the transitions has been listening to the newer people constantly complain. My gosh! If you don't like it, just leave. What are you trying to prove? I just wish they would get on board or just leave. There is nothing gained by staying at a job and just being miserable. It just hurts the rest of us.

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    Jekyll and Hyde Advertising2015-11-14
  8. Helpful (11)

    "NIGHTMARE !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Jekyll and Hyde Advertising full-time

    Pros

    Free coffee, snacks and kleenex. Indoor plumbing including roof leaks caught by buckets throughout office. Air fresheners are passed out so employees don't pass out from the odors around the building - it used to be a sausage factory!!! It is a parade of incoming and outgoing employees (of all levels) as they cannot keep good people. Majority of new employees don't last an entire week! Rating: Negative 10 Stars!!!

    Cons

    This is an ideal company to work for if you are a masochist and thrive on constant debasing and abuse by the owners; father and son who are so arrogant they cannot see past their own noses. This is an exceptionally dysfunctional agency (if you want to call it that); the egotistical, pompous idiots running the place cannot see or admit to their own faults so all blamed is placed on the "stupid employees". Funny how they are incapable of keeping new hires for more than a couple days!!

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    Jekyll and Hyde Advertising2015-11-06
  9. Helpful (3)

    "Fast-Paced Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Jekyll and Hyde Advertising full-time

    Pros

    This agency is not for the faint of heart, to say the least. In fact, one of the things that fascinates me about working here is the speed at which everything moves. It can be tiring, I'll admit, but the thing I have noticed is that all of the urgency is focused on finding solutions for clients as quickly as possible. It is interesting to work at an organization that is actually more focused on helping the clients' businesses more than our own. The focus is ALWAYS on what is in the best interest of the client. Additionally, the agency has been growing at exponential rates over the last couple of years. This is exciting to be part of something like this.

    Cons

    Because of the focus on client outcomes, sometimes people get frazzled with the fast turnarounds and urgency. I get frustrated to, but I understand why we do what we do. Because of the growth of the agency, there are certainly growing pains which go along with it, such as a lot of new people, systems which need to be scaled better, and balancing old clients with new. One other observation is that there are a few employees who do everything to "keep it the way it was" and don't recognize that things need to change. The CEO tends to be too loyal to some of these folks, valuing loyalty over productivity. It's a balance, but some folks need to just quit whining and get on board.

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    Jekyll and Hyde Advertising2015-06-10
  10. Helpful (13)

    "Caution... your ambition and self worth is at risk here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Jekyll and Hyde Advertising full-time

    Pros

    We do our best for our clients and care for fellow team members who are doing the actual work. Private offices with doors that may be closed so I do not have to hear the misery and pain of other team members as continued urgent asssignments come through with little guidance, defintion, or thought behind them.

    Cons

    Poor morale, too much drama Everything is urgent People are mysteriously fired and let go every few weeks to make room for family and friends of management who are less than qualified. Poor comminication from management to staff (may be due to excessive sun exposure as management travels execessively on the agency dime) Lack of accountability starting at the top When new people start, new ideas are offered, but unless they are divined from the CEO or even less than qualified son 'COO' they are rejected. If the client does not like the devined ideas of the CEO or son, the blame is placed on the next person who may disappear from the phone list in a few weeks. Pay is far below industry average

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    Jekyll and Hyde Advertising2015-06-30
Found 11 reviews