Jenny Craig Reviews | Glassdoor

Jenny Craig Reviews

Updated January 15, 2019
681 reviews

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2.6
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Jenny Craig CEO Monty Sharma
Monty Sharma
245 Ratings

Employee Reviews

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Pros
  • "Helping people and making them feel good" (in 119 reviews)

  • "helping clients change their lives" (in 34 reviews)

Cons
  • "Upper management shut the door on consultants" (in 48 reviews)

  • "Center Director a little unorganized" (in 35 reviews)

More Pros and Cons

  1. "pay increase"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Weight Loss Consultant in Saint Louis, MO
    Current Employee - Weight Loss Consultant in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jenny Craig part-time (More than 3 years)

    Pros

    Very much appreciate the pay increase this year. They are raising wages across the board by $1. Starting pay increased by $1.75. Nice to see they are taking care of us.

    Cons

    They need to invest in their Centers. My location needs a paint job and new carpet badly. Clients notice.

    Advice to Management

    I know that you've been working on the turnaround of the company and am happy with the improvements the past couple of years. We need to invest in these Centers and get some paint and carpet.


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible and I enjoy helping other people

    Cons

    You work alone That's not the best case

  3. "Good people"

    StarStarStarStarStar
    Former Employee - Director in Schaumburg, IL
    Former Employee - Director in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Jenny Craig full-time (More than a year)

    Pros

    Everyone is incredibly nice at the company.

    Cons

    Pay is too low compared to other companies around area.

    Advice to Management

    You get back what you give!


  4. Helpful (3)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Dallas, TX
    Former Employee - Consultant in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jenny Craig part-time (More than a year)

    Pros

    Feels great helping people lose weight and hit goals.

    Cons

    Pay is horrible for how much consultants do. Hours are not consistent because you usually have to do a split shift a few times a week

    Advice to Management

    Acknowledge the hard work the consultants and center directors do to make the center successful. A simple “nice job” goes along way.


  5. "a neat place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Weight Loss Consultant in Oakland, CA
    Current Employee - Weight Loss Consultant in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jenny Craig part-time (Less than a year)

    Pros

    The training program was really good. They fly you and put you up in a hotel for a week and make sure you're prepared to meet with clients. Pay is good, much better than I was making in retail. So far, it's been really great helping clients.

    Cons

    Computer system is challenging, complicated.

    Advice to Management

    Maybe it's time to update the computer system. Really slow and complicated.


  6. Helpful (4)

    "Worst place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Supervisor
    Current Employee - Site Supervisor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jenny Craig full-time (Less than a year)

    Pros

    good pay and benefits

    Cons

    Lied to me in the interview and told me I would be full time but due to my actives being low i work part time hours and they forgot to mention how the actives coordinate with my hours they through me in the shittiest store in the division and expect me to pull a miracle out of my behind to get business back in here oh and lets not forget how this is really a telemarking job where you have to make a million phone calls to old clients who are no longer interested and try to manipulate them in to coming back and spending their money I have zero help with anything forced to learn on my own

    Advice to Management

    Next time be more forthcoming in the interview and explain in detail what the job requirements are had I known alot of these things at 1st I would have never taken the job in the first place


  7. Helpful (12)

    "Enter At Your Own Risk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Independence, MO
    Current Employee - Anonymous Employee in Independence, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jenny Craig full-time (Less than a year)

    Pros

    Monthly Bonus as center director or site supervisor if you meet quota
    Relationships made (client and co-worker)

    Cons

    Working by yourself - you are the janitor, consultant, stocker/order pull and manager. They do not have a cleaning service for smaller centers so you are forced to break down boxes, take them out to the dumpster and clean the bathroom/mop floors etc. on top of doing your job.
    You are supposed to build your center in order to gain a part-time consultant (10-15 hours).
    Safety - no alarms, cameras, security
    APH - payroll hours are determined by how many active clients you have. Some have been forced to use PTO to pad their paychecks
    No company support to bring in new clientele. They do no marketing or advertising.
    Forced to try to contact the same clients that quit the program daily...up to 3 calls/emails per day per client
    Unable to take PTO when needed. Have to coordinate with other short-staffed centers to poach their help.
    No Saturday's off.
    2-4 or more hour splits during the day.
    No receptionist, so you have to answer the phone during consultations or risk being chewed out by an angry client.
    Conflicting communications within upper managment.
    Using personal vehical for company errands and not being reimbursed.
    Managment can be subjective and push to get rid of people they do not like.
    Do not care about work/life balance.
    JCC arent paid enough.
    Excessive meetings.
    Corporate does not work holidays but expects us to.
    Training is too long and repetitive.
    Company scripts are impersonal and fake.
    Manipulation of clients is encouraged.
    Food is too expensive and need more high protein, sugar free options.
    Some clients are very entitled.
    No way to move up in the company because the upper managment are holding on for dear life.
    High turnover (client and employee)
    Fear of retaliation if you speak your mind and voice concerns.

    Advice to Management

    Do not just acknowledge your employees' concerns, actually do something about it.
    Monitor your MD and RD because some of them are immoral and unethical.

  8. Helpful (5)

    "Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jenny Craig part-time (More than 3 years)

    Pros

    They only employ part time employees unless you are management. If you are only looking for part time, then this is the place for you

    Cons

    Horrible training- you need to train yourself. They claim after 1 year of working you can transition to full time. Not true, They were bought out recency. The part time is being cut back to 10 hours a week or less and they are hiring more part timers instead of paying for full time people. They are only concerned with the sale and not the customer. Most of the employees (especially managers) have no college degree. They want/expect part timers to have a college degree. Their is no future for part timers. Full time, one mistake and they drop you to part time. Again, they want to line their pockets but don't care about the employees or customers.

    Advice to Management

    Get your act together. Give part time people full time instead of hiring more part time. This is why you have a high turn over. Make EVERYONE have a college degree. Have better training.


  9. "Program Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Program Management in Skokie, IL
    Former Employee - Director, Program Management in Skokie, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jenny Craig full-time (More than 8 years)

    Pros

    Excellent and through Sales training. Amazing GM's and Regional managers. Consistent support

    Cons

    Long hours and lots of different personalities.


  10. Helpful (10)

    "Truthfully this is a terrible company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Director
    Current Employee - Market Director
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jenny Craig full-time (Less than a year)

    Pros

    Most of the location Directors genuinely care about the clients.

    Cons

    Complete dead end. Everyone knows it. Completely corrupt and painfully poorly run. Toxic work environment that should be avoided at all costs. Incredible inconsistency’s that run deep with the tenure of senior management. Only a matter of time until either bankruptcy or class action lawsuit. TERRIBLE

    Advice to Management

    Retire or move on. You know this is a sinking ship.