Jenny Craig Reviews | Glassdoor

Jenny Craig Reviews

Updated June 15, 2017
126 reviews

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3.0
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Jenny Craig CEO Monty Sharma
Monty Sharma
30 Ratings

126 Employee Reviews

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Pros
  • It is also satisfying to be in a job where your goal is helping people be healthy and lose weight (in 100 reviews)

  • Literally see people change their lives in front of your eyes and have the oppertunity to train your team to guide their members to get to their goals (in 28 reviews)

Cons
  • Dealing with incredibly demanding upper management can be a bear (in 43 reviews)

  • There is not a lot of room for growth and advancement in the company, not very many promotions available, great for experience (in 15 reviews)

More Pros and Cons

  1. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Brand Manager in Austin, MN
    Current Employee - Associate Brand Manager in Austin, MN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good work and time balance or adjustable office hours.
    managers are cooperative always encouraging the juniors

    Cons

    no promotion for initial five years with lots of work and client interaction which means long hours of working at client's convenience

    Advice to Management

    start behaving with your juniors
    they can think about rewarding them as well by in creasing their salary


  2. Helpful (2)

    "Weight-loss Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rochester, NY
    Former Employee - Anonymous Employee in Rochester, NY

    I worked at Jenny Craig full-time (More than a year)

    Pros

    Helping people reach their goals, good food and employee discounts.

    Cons

    Cold calls to old clients bugging them monthly, low pay, not much room for advancement.

  3. Helpful (6)

    "Center Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Director in Dallas, TX
    Current Employee - Center Director in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Jenny Craig full-time (More than 3 years)

    Pros

    Good benefits, amply paid time off, decent salary for managers

    Cons

    constant shift in schedule, no two days off back to back, level of expectations & work load beyond reasonable

    Jenny Craig Response

    Mar 31, 2017 – Vice President Human Resources

    Thanks for your review and your tenure. As you know the first 3-4 months of the year are super-charged with schedules built to meet the client demands. Thank you for being there to support our ... More


  4. Helpful (2)

    "QA Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Manager in Carlsbad, CA
    Current Employee - QA Manager in Carlsbad, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jenny Craig full-time (Less than a year)

    Pros

    Company culture is friendly. Most people are willing to help others. My department is commit to deliver quality products. The company is seeking ways to reduce cost.

    Cons

    Poor communication across teams and departments. Frequently, we found that our internal stakeholders didn't like the final products. There were always enhancements and feature change requests at the end of the releases. Thus, additional support and work have to be added.

    Advice to Management

    Train employees to ask the right questions, think outside of the box and go above and beyond to meet customer's expectations,

    Jenny Craig Response

    Mar 31, 2017 – Vice President Human Resources

    Thanks for your review and we would encourage your to sit down with your department VP or HRVP to give us specific examples. As an organization it takes people like you to help us break down those ... More


  5. Helpful (1)

    "Center Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coon Rapids, MN
    Former Employee - Anonymous Employee in Coon Rapids, MN

    I worked at Jenny Craig full-time (More than 5 years)

    Pros

    Clients are awesome and so are coworkers

    Cons

    Can be ridged with the rules. Commission could be better.

    Advice to Management

    Improve pay

    Jenny Craig Response

    Feb 28, 2017 – Vice President Human Resources

    Thanks for your comments. This year we have raised the hourly pay rates in every location across the US and Canada to provide more pay stability.


  6. Helpful (1)

    "Weight Loss Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Weight Loss Consultant in Plano, TX
    Current Employee - Weight Loss Consultant in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jenny Craig (Less than a year)

    Pros

    I love working with the clients. Job is fast-paced and the day goes quickly.

    Cons

    Sometimes unusual shift times, seven days/week.

    Jenny Craig Response

    Jan 20, 2017 – Human Resources

    Thank you for your review! If you have any ideas on how we can improve scheduling please reach out. Thank you for your commitment to our clients.


  7. Helpful (4)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Whittier, CA
    Current Employee - Store Manager in Whittier, CA
    Recommends
    Neutral Outlook

    I have been working at Jenny Craig full-time (More than 10 years)

    Pros

    Helping people live a healthy lufestyle

    Cons

    Centers are run down and not curb appeal.

    Advice to Management

    Food is taken away and say it will return but months go by and lno explication to give to unhappy clients

    Jenny Craig Response

    Jan 20, 2017 – Human Resources

    Thank you so much for leading your center. We completely understand your concern and have recently implemented new processes to reduce any miscommunication to our field employees. Please reach out to ... More

  8. Helpful (7)

    "consulting & sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Weight Loss Consultant in Columbia, MD
    Current Employee - Weight Loss Consultant in Columbia, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Jenny Craig part-time (More than 10 years)

    Pros

    usually friendly atmosphere, great coworkers ability to help clients

    Cons

    salary, tenure not respected. pulling & bagging food

    Advice to Management

    Be more employee centric. Fix the antiquated computer systems. currently takes 3-4 steps to print 'pick' lists & invoices. 'Ulitipro' sign in system constantly down. Incentives by managers & company for employees. Bring back the joy of the job. Putting together lunches & dinners on computers-huge inconvenience

    Jenny Craig Response

    Dec 21, 2016 – Human Resources

    Thank you very much for your hard work and dedication to Jenny Craig for 10+ years. We are concerned that you would not recommend Jenny Craig and would like to hear more about how we can change that ... More


  9. Helpful (6)

    "You really do make a difference"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Weight Loss Consultant in Raleigh, NC
    Current Employee - Weight Loss Consultant in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jenny Craig full-time (More than a year)

    Pros

    Work one on one with clients everyday. Get play a large role in the healthy transformation of others, which leads to high job satisfaction.

    Cons

    Corporate emphasizes money higher than client success. The only metrics that seem to matter are ones concerning how much food you sell.

    Advice to Management

    Corporate's views of how to interact with clients is very naive and not practical. Management should listen more closely to the opinions of those in the field.

    Jenny Craig Response

    Dec 21, 2016 – Human Resources

    Thank you for sharing why you love this company. There is nothing better than seeing a client's healthy transformation.We also want to hear more from you. It is important you share your concerns with ... More


  10. Helpful (4)

    "Center Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Center Director in Carlsbad, CA
    Former Employee - Center Director in Carlsbad, CA

    I worked at Jenny Craig (More than a year)

    Pros

    In this position, you have a lot of room to impact the health of the community you serve. Make sure you have a great team committed to your clients and you all will exceed monthly quotas repeatedly.

    Cons

    The compensation wasn't consistent enough. Your bonuses were controlled by too many outside factors (i.e. clients coming in for products, consultants selling products, etc.)

    Jenny Craig Response

    Dec 21, 2016 – Human Resources

    It seems like you really like this company and that is great to hear. Some of your comments about compensation have recently been addressed through new implementation of compensation structures and ... More


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