Jenny Craig Reviews | Glassdoor

Jenny Craig Reviews

Updated August 21, 2017
594 reviews

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594 Employee Reviews

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Pros
  • It is also satisfying to be in a job where your goal is helping people be healthy and lose weight (in 103 reviews)

  • Literally see people change their lives in front of your eyes and have the oppertunity to train your team to guide their members to get to their goals (in 30 reviews)

Cons
  • Micro managing from upper management (in 46 reviews)

  • There is not a lot of room for growth and advancement in the company, not very many promotions available, great for experience (in 16 reviews)

More Pros and Cons

  1. Helpful (8)

    "Health Coach/Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health and Wellness Coach
    Current Employee - Health and Wellness Coach
    Negative Outlook

    I have been working at Jenny Craig full-time (More than 3 years)

    Pros

    Great environment for people who love to help others change their lives and celebrate successes.

    Cons

    Upper management does not have proper safety protocols in place for staff who work in the weight loss centers. "There is safety in numbers" Many times just one person works in the center. Employees have voiced their concerns about being alone with clients (one on one) and about suspicious walk-ins. Staff should never feel unsafe while working.

    Jenny Craig Response

    Jul 7, 2017 – Vice President Human Resources

    Please contact your Market Director or HR regarding specific safety concerns. We have protocols to assist centers that have concerns.


  2. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Brand Manager in Austin, MN
    Current Employee - Associate Brand Manager in Austin, MN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good work and time balance or adjustable office hours.
    managers are cooperative always encouraging the juniors

    Cons

    no promotion for initial five years with lots of work and client interaction which means long hours of working at client's convenience

    Advice to Management

    start behaving with your juniors
    they can think about rewarding them as well by in creasing their salary

  3. Helpful (5)

    "Weight loss consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Dallas, TX
    Current Employee - Consultant in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jenny Craig part-time (More than 5 years)

    Pros

    Its not a physically demanding job. We actually get to help people lose weight. The scheduling is not bad vs working a late shift job.

    Cons

    I'm not sure where all these good reviews are coming from. Maybe they are from new employees, but I have been with Jenny Craig for many years and this company and spiral down. We are waiting to be sold to another company, but to make us look "healthy" they are cutting down hours like nothing. Many full time consultants are struggling to even get 20 hours a week. People are forced to leave because the CPH is not enough. It varies each week and you will always have uncertainty. I have to worry if I will be able to support myself every pay check. They raised our salary in the company, but what did they do? They cut our hours. Every single Center Director in our market had enough with Jenny Craig. They are forced to work almost every single day because the consultants aren't allowed to work. Center Directors are paid salary, so it doesnt matter if they worked every day of the week, which some actually do. Check our market, we dont even have a CD for one center and then our other center is only ran by one person.

    Advice to Management

    Consistency of people, scheduling, goals, compensation, prices, delivery.
    AND not having slow computers! The computers are made from the 90s. I swear its still on dial up.

    Jenny Craig Response

    Jul 7, 2017 – Vice President Human Resources

    I'm sorry that you are not enjoying your time with Jenny Craig. We are focused on building the business for the future of our employees and our clients. Staffing appropriately to ensure that there... More


  4. Helpful (2)

    "Jenny Craig Center DIrector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jenny Craig full-time

    Pros

    Flexible hours, helping people be healthy, day is always different

    Cons

    Bad turnover rate, low education expectations

    Advice to Management

    Increase entry level salaries, limit manager horus

    Jenny Craig Response

    Jul 7, 2017 – Vice President Human Resources

    Thanks for your review.


  5. Helpful (7)

    "Bad Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jenny Craig full-time

    Pros

    Get to change lives and help people.

    Cons

    Not enough staff. You have to be alone in the centre. They will cut your hours if there is not enough clients. The pay is very low for the amount of work involved. Centres are extremely dated with decor and furniture.

    Advice to Management

    No room for growth

    Jenny Craig Response

    Jul 7, 2017 – Vice President Human Resources

    Thanks for your review, your time spent with us helping change lives and best of luck in your future endeavors.


  6. Helpful (4)

    "Center Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Jenny Craig full-time

    Pros

    Helping members lose weight and educate on how to create healthy relationship with food.

    Cons

    Terrible schedule, no work -life balance.

    Advice to Management

    Create atmosphere where employees will have a motivation and energy to come to work by giving reasonable schedule.


  7. "I feel lucky to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Weight Loss Consultant in Boston, MA
    Current Employee - Weight Loss Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jenny Craig full-time (More than a year)

    Pros

    I (along with all of my co-workers got a $2.50 per hour) pay raise at the beginning of the year. A friend of mine is a Center Director and got a $10000 pay raise at the beginning of the year. I'm considered full time as a 30-hour per week employee. The company has rolled out a new service training that focuses on helping our clients lose weight. we have great clients.

    Cons

    I have to work some nights until 7pm and Saturday morning/afternoon. however, considering my former job working in a restaurant, these are easy hours. sometimes, it's a bit stressful...but what job isn't stressful? Some people's hours have been cut. However, they won't work on the weekends when we need them, so I have no sympathy.

    Advice to Management

    Weed out some of the bad apples who can't deal with the changes.

    Jenny Craig Response

    Jul 14, 2017 – Vice President Human Resources

    Thanks for your review and your perspective. We do have amazing clients and amazing employees. One of our Company Values is to Embrace Change. We are constantly trying to help people to get... More

  8. Helpful (4)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in North Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jenny Craig full-time (Less than a year)

    Pros

    Great client interaction, helping people to succeed with weight loss

    Cons

    Focusing on numbers and not the people, striving to hit quotas, calling past members repeatedly even when they said they don't want to come back to the program

    Advice to Management

    Treat your employees better and you'll have less of a turnover rate.


  9. Helpful (2)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Weight Loss Consultant in Toronto, ON (Canada)
    Former Employee - Weight Loss Consultant in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jenny Craig full-time

    Pros

    Clients, clients, clients is what makes this job so benificial and is the reason consultants stay!!

    Cons

    Very high monthly quotas, low pay consultants who have been there more then ten years are getting paid less then $30,000 a year and can't afford mortgages and food. Discussting.

    Advice to Management

    Close centres down if you can't afford to keep your staff quit while Jenny Craig still has a name for herself don't ruin it anymore. Treat staff better stop making them call 100 people a day it doesn't work and that's why clients don't come back from harassment.


  10. Helpful (15)

    "Centre Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Centre Director in San Diego, CA
    Former Employee - Centre Director in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jenny Craig full-time (More than 8 years)

    Pros

    The relationships that are made with your team and the clients are positive and life changing.

    Cons

    Bonus compensation reduced to such a minimum that there is no incentive to work harder to reach monthly quotas. It is required to work weekends and overtime when necessary without pay. Employee review's and raises are not consistent and I personally had to wait two (2) years for a review and pay increase. The upper management team has changed many times over. The room for growth within the company is based upon not performance but on another level of political hierarchy. If you are the educated and experienced, you will be left hanging if your not with in the rankings of the people who have the power to promote. They will hire someone less experienced that does not possess the expertise and capabilities to efficiently support the Centre Directors.

    Advice to Management

    Communicate and be forthright with the underlings who work very hard to produce your bottom line. The company mission statement is invalid and untrue. When you continue to "Slice and Dice" your ideas and re-create the wheel, it's a reflection that what your trying to "Change" creates frustration within the Employee work wall. Thus, you wind up losing your highest achievers.

    Jenny Craig Response

    Jul 14, 2017 – Vice President Human Resources

    I'm sorry to read of your poor review and negative experience. Approximately 95% of our Senior Field Leaders have been promoted from consultants to store managers and up into regional roles. This... More


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