Jenzabar Reviews | Glassdoor

Jenzabar Reviews

Updated April 21, 2017
43 reviews

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Full-time Part-time

3.1
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Bob Maginn Jr.
28 Ratings

43 Employee Reviews

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  1. Helpful (1)

    "Through and Supportive On-Boarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator in Cincinnati, OH
    Current Employee - Systems Administrator in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jenzabar full-time (Less than a year)

    Pros

    Very Friendly Atmosphere, team mindset.

    Cons

    The intranet has some confusion.


  2. Helpful (4)

    "Software Enginneer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible working hours, friendly working environment.

    Cons

    No vision for the future, frequently changes directions. Top management such as the director, or CTO, or higher, do not know much about the software industry. No true architecture personal to give the direction, no coding standards, no development cooperation. Bug can be fixed by one developer, and re-entered by another developer in very short period.
    No annually salary increase, some people were there more than 4 -5 years have never received salary increase.

    Advice to Management

    Needs to have long term vision for the company, not changes directions frequently. Needs really technical person to control architecture, Do not just listen what people say, but look what people do.


  3. Helpful (1)

    "Good People Valued; Career Growth Encouraged; Opportunites Abound"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jenzabar (More than 8 years)

    Pros

    Jenzabar values its people - lots of opportunities for recognition as well as career growth.
    Environment of encouragement and opportunity.
    Many women in upper management.
    Company is dynamic, innovative and exciting. Always changing and improving.
    Huge emphasis on developing the best products and services.
    Employees from every level and department are listened to and valued.
    Lots of employees have been with the company for many years.
    Great coworkers - knowledgeable, skilled and helpful. And fun to work with!

    Cons

    This is not a company where you can fly under the radar and do well, but if you put in the time and effort you will succeed.

    Advice to Management

    Keep doing what you are doing. Recognize your stars and cultivate everyone's individual talents. Bring out the best in everyone.


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  5. Helpful (4)

    "Review at a glance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Boston, MA
    Former Employee - Business Analyst in Boston, MA

    I worked at Jenzabar full-time (More than a year)

    Pros

    New ideas, running product and helpful team members

    Cons

    Some decisions are taken without reasoning

    Advice to Management

    A bit more professional communication will be appreciated


  6. Helpful (2)

    "Good Company and Flexibility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harrisonburg, VA
    Current Employee - Anonymous Employee in Harrisonburg, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jenzabar full-time (More than 5 years)

    Pros

    - Flexible hours
    - Good family/work balance
    - Friendly co-workers
    - Average benefits

    Cons

    - Very little opportunities for advancement
    - Small, if any, raises
    - Slightly behind technology standards

    Advice to Management

    Be consistent, give constructive feedback, be open to new ideas to help streamline processes.


  7. Helpful (6)

    "Unstable environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications in Boston, MA
    Former Employee - Communications in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jenzabar full-time (More than 3 years)

    Pros

    Decent pay and befits, mostly nice people.

    Cons

    The company is a hobby for the owners -- one of whom is Evangelical, the other is former head of the Mass GOP. If it's not their pet project -- which can be nefarious -- it's not important.

    Advice to Management

    People have lives that don't involve you, and no, you can't have my Facebook sign-in.


  8. Helpful (3)

    "Some issues, like anywhere, but overall a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jenzabar full-time

    Pros

    Experiences vary across the different departments. For me (marketing), coworkers have been very friendly and engaging. Work has been very flexible-- if I need to telecommute or work on the weekend in order to free up time during the week, it's no problem. The contributions that the corporation makes to their foundation add some feel-good value to being an employee. Company outlook is strong, and job security is high. Benefits are decent. One more small thing: the view from the office is great.

    Cons

    Because telecommuting is so easy, the office can be a bit of a ghost town some days, especially some Fridays and around holidays. The company doesn't do much to break up the monotony of work life other than bagels one morning and cupcakes one afternoon each month. Raises seem to be difficult to come by for most. 401k matching program doesn't benefit the lower level employees much, but I suppose they at least have one. Office feel is of the old guard of tech companies-- people mostly sit quietly in their cubes and there are no amenities to speak of other than the Keurig machine, soda/seltzer, and some cheap candy, so don't expect the start-up feel of free food, pool and foosball tables, company swag, etc. Corporate politics seem slightly more prevalent here, but only slightly.

    Advice to Management

    Make the office environment more conducive to happy employees, improve benefits, and create a clear system for receiving raises. These are the main reasons your turnover isn't lower. We spend the majority of our waking hours in the office; please honor that and invest in your workforce more.


  9. Helpful (1)

    "Great opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jenzabar full-time (Less than a year)

    Pros

    Jenzabar is investing in new technology for their software product line. They seem to recognize the need to do things differently to compete in the challenging market for higher education software.

    Cons

    Jenzabar is still running several separate "silos" of businesses for each software product, but that strategy is working - somewhat.


  10. Helpful (11)

    "Jenzabar was once a great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harrisonburg, VA
    Current Employee - Anonymous Employee in Harrisonburg, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jenzabar full-time

    Pros

    Flexibility of hours and able to work combination of in-office and telework.

    Cons

    The company has been plagued with poor management and fruitless lawsuits due to the owner's personal agenda and the CEO's political aspirations. Most employees have not received annual merit increases since 2008.

    Advice to Management

    Stop using your company to further your own fame and your political career. You are ruining a good company. The cost of benefits is becoming astronomical yet you're giving company money to Mitt Romney and China. Plus, you had to pay $511K in attorney fees for a frivolous lawsuit.


  11. Helpful (9)

    "Sheer Buffoonery"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Jenzabar full-time (More than 3 years)

    Pros

    - You get a paycheck for being there. It comes twice a month.

    - There is a decent work/life balance. A lot of people seem to focus their efforts on trying to look busy rather than actually doing things. Remote work is possible for some departments, and for the most part managers are human beings who understand you are also one.

    - It's easy to be a high performer (the bar is really low across the board).

    - Short interview process, not difficult to get in the door.

    Cons

    - Not a collaborative atmosphere, infighting at the top trickles down - leadership goes out of their way to block change. Impossible to accomplish tasks across business units.

    - No raises, no defined career paths, no serious employee review process, bonuses are based on the subjective opinions of your manager, and benefits are bad.

    - You will feel the presence of both religion and politics. You will see press regarding lawsuits of alleged unscrupulous behavior from the higher-ups.

    - While this is an easy place to start a career, you will put yourself at a disadvantage when you begin your next job and are expected to have certain skills like: collaboration, critical thinking, and attention to detail. This is a stagnant environment where innovation is a buzzword that is said frequently but practiced.

    - No diversity.

    Advice to Management

    - Stop treating the office like an extension of your homes. Yes, private company, great - so you can do what you want. Just because you're entitled to do something doesn't mean it's the ethical thing to do. You send a pretty strong message that your personal interests far surpass providing a decent work environment.

    - Clear out upper management, get talented managers who understand complexity and are comfortable with change. Stop the cronyism.

    - Let your employees use your software. You aren't building anything remotely worthy of confidentiality. It's administrative software that's over 20 years old. The people supporting sales have no idea what the products do, how they do it, why they do it, or why it's better than a competitor's system.

    - Stop letting sales control decision-making. Get folks who can represent both the dev team and the need for sales equally to make informed, well-thought-out decisions. Right now, it's only what's best for the individual's bank account, clients and employees are the ones suffering.

    - Come into the office more. Spend some time with your employees, set good examples, take some classes and come teach your staff things. Help develop skills, continually seek to do better.


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