Jeppesen Reviews | Glassdoor

Jeppesen Reviews

Updated September 21, 2017
206 reviews

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2.9
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Kevin Crowley
17 Ratings

206 Employee Reviews

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Pros
Cons
  • Senior Management (directors and above) cannot make decisions (in 10 reviews)

  • The parent company Boeing is becoming more and more a part of the day-to-day activities at Jeppesen (in 5 reviews)

More Pros and Cons

  1. "Overall, a good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Englewood, CO
    Current Employee - Intern in Englewood, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Jeppesen full-time (Less than a year)

    Pros

    A legacy company in the aviation industry, which is also a subsidiary of Boeing that is largest exporter of the U.S.

    Cons

    Challenging business environment leaving the company a little vulnerable and force it to change/transform its business.

    Advice to Management

    Promote a more productive work environment where people are happy and engaged


  2. "A Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Englewood, CO
    Former Employee - Senior Manager in Englewood, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jeppesen full-time (More than 10 years)

    Pros

    Fair compensation, phenomenal benefits, healthy company, great people.

    Cons

    The product is challenging; it must always be perfect and never be late. Not much of con if you don't mind a challenge!

    Advice to Management

    Hire leaders who honor people first and the work will get done.

  3. "Not a place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Jeppesen full-time

    Pros

    good benefits, company with a great product

    Cons

    too much turmoil and chaos that has lasted for years

    Advice to Management

    stop the chaos, work on developing a stable company


  4. Helpful (2)

    "very passive aggressive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Jeppesen full-time (More than 10 years)

    Pros

    good medical and dental benefits

    Cons

    management, no work/life balance/ rude managers/no perks at all

    Advice to Management

    stop threatening people "changes are coming but we don't know what it is, all we know is you wont like it" .. In Silicon Valley most companies have perks and incentives and want to keep people happy.. at Jeppesen management does nothing for the employees to keep them happy. They refuse to retain good employes than thy to keep them. There is no work/life balance. It has been very sad to watch this company go downhill these past 15 years! RUN from any job offer unless you like to be surrounded by unhappy people who are always looking over their shoulder. Not worth it when there are so many other companies that appreciate their employees


  5. Helpful (3)

    "Mixed bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jeppesen full-time (More than 8 years)

    Pros

    Jeppesen really has products that make a difference.
    The front-line people are marvelous, passionate about aviation and about their role in Jeppesen products. People are always willing to answer questions and discuss issues that are stumping you.
    Benefits are excellent, since Jeppesen is a Boeing subsidiary.
    Front-line supervisors are generally warm and personable. They often go out to lunch together.
    For the most part, I loved my work.

    Cons

    Tools and applications that had been developed in the 1990s, and are still critical for getting Jeppesen products out the door. Patching and cobbling together fixes. Good grief!
    A variety of project management systems, depending (I think) on the PM. Some projects have defined timelines, some don't. Some have clear requirements or outcomes. Some have defined participants and roles. Some have periodic reporting built in, with modifications to budget/scope/timeline as needed. Some projects seem to have none of these...
    Hire contractors with the plan to hire them as full-time employees in a few months if they prove the quality of their work, their attitude, etc. Yet some are still contractors, without benefits or PTO, a year or two later... or even the welcome to attend the Appreciation Lunch... while other new hires are brought in as FTE from day one. This isn't right.
    Expecting all salaried FT employees to work Saturdays for free (in some departments) isn't right either.
    Putting people on a PIP (and, often, layoff) is not the best managerial action. I was told that about a quarter of the employees in our department were on PIPs or had been recently. Managing through fear reduces the excitement that would otherwise be the basis for coming in to work.

    Advice to Management

    Develop the tools and processes employees need to create what pilots and other customers want. (MicroStation, really?)
    Create a standardized system across all Jeppesen, perhaps even in all of its countries: hire all new hires, even directors, as 90-day contractors. At the end of that time, end the contract and HIRE them as FTE.


  6. Helpful (1)

    "Exercise in frustration"

    StarStarStarStarStar
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer

    I worked at Jeppesen full-time (More than 10 years)

    Pros

    Interesting domain, Boeing benefits, paycheck

    Cons

    Not sure where to begin

    Advice to Management

    Develop some interest in separating the wheat from the chaff...


  7. "Navigation Information Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Navigation Information Analyst in Englewood, CO
    Current Employee - Navigation Information Analyst in Englewood, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jeppesen full-time (More than a year)

    Pros

    Great people. Interesting and important work.

    Cons

    The pay should be better. Cross promotional opportunities can be difficult.

    Advice to Management

    Continue to be approachable and positive. Push for higher pay!

  8. Helpful (6)

    "Boeing will ruin any company it buys!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Navigation Information Analyst Level III in Englewood, CO
    Former Employee - Navigation Information Analyst Level III in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jeppesen full-time (More than 3 years)

    Pros

    Cafeteria on site, the individual workers who actually get the work completed! Also, the working from home benefit, you can actually work from home three out of five days and no one will even notice!

    Cons

    Where do I begin:

    Boeing Leadership Team: ineffective! Boeing definitely did not send their "A" team, more like their seventh grade team squad. Boeing is using Jeppesen as its training ground and one day when an airline somewhere cannot get their flight information and are down for a day or two, Boeing will find out what they own and what they got in their leadership! The only reason this hasn't happen yet is because the airlines haven't invested in their own IT infrastructure in so long.

    HR Team: always sides with management, not out at all for the employees! If employees were smart they would get union representation. If ever a time calls for a union it's for these workers. Benefits keep diminishing and HR permits managers to put people on performance improvement plans for weak reasons.

    Finance: the CFO here is smart, he knows how to hold money and when to release it. However, when it comes to people he cannot make decision. He knows there are leaders who have whole teams who add little to no value but does nothing about it. He and the COO work very close and both know changes need to happen with some teams but choose to do nothing about it! Think crabs, they hide in the sand.

    ITTeam: really tough area to work, you kill yourself to keep antiquated systems running. Why? Because the leadership team is too chicken to tell an airline that Jeppesen can no longer afford to run it and keep up with investing in new technologies. You will learn nothing new except how to keep things running and by the way on no money.

    Procurement Team: run, this team makes you feel like you are a criminal! After one round with them on trying to get a simple procurement through will make you wish for prison, because at least in prison you have rights!

    Contracts/Legal Team: nice folks but cannot seem to get Boeing to understand software is different than building an airplane. Funny part here is the head of legal is from Boeing, guess he just cannot, "find a way". Yes, one of Boeing's creeds is, "Find A Way!"

    Sales Team: in a phase of confusion. Boeing has too many sales people and will cut sales jobs at all subsidiaries, which in turn will hurt their new Services division. A person selling airplanes knows nothing about services onboard those planes, as a matter of fact, those that do are smart enough to offer the services away in an attempt to seal a deal, which Boeing does regularly and too much. Thus, killing the subsidiaries they bought. Sad really! If you like airplane sales apply, if you are looking to sell software on planes go elsewhere.

    Implementation/Crew Team: the US folks try really hard, but when you rely on a country like Sweden to build complicated crew software expect major delays. Promise might be two years, think four. With all the holidays in Sweden these folks hardly work and these folks make it clear to leadership when they have time off, they know their rights! You will spend all your time explaining to a customer why implementation slide a date.

    Product Development: slow, slow and did I say slow....Boeing infiltrated team that doesn't understand how to write requirements good enough to build a product, sad really. Outsourcing many jobs to Poland and India, which more than likely will have devastating consequences.

    Product Management Team: poor leadership, who tell the COO what he wants to hear. Have pet projects that they hide from company within their budgets. If you work with or for this team think POLITICS! This Team makes the US Government look like a well oiled machine! Customers in their minds are not first, nor are the workers under them.

    Advice to Management

    Why? These Boeing Leaders at Jeppesen think they are the best and brightest, those working for them should feel honored, because they found a way to be a Boeing employees and not Jeppesen employees. Advice for APPLICANTS: don't apply within 3 to 5 years this place won't be around.


  9. Helpful (4)

    "This company was once a very good place to work, don't confuse old reputation for current reality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Englewood, CO
    Former Employee - Senior Software Engineer in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jeppesen full-time (More than 8 years)

    Pros

    There is a cafeteria on site, some work from home opportunities, relatively good pay and benefits, you can work as much or as little as you want because no one will notice or care

    Cons

    Expired business model with no future-like Kodak was with the advent of the DSLR camera. For years terrible senior leadership promoted bad people into lower management roles to create a full cycle management crisis. Parent company Boeing does not send their best and brightest people to help, but gives them the authority to make changes. All the good people have either left or are planning to leave. Not enough parking but that will no longer be an issue soon as people are exiting, Constant state of reorg because management does not really know what their people do. 2 to 5 years before the company sells its assets and gives up

    Advice to Management

    Management has not listened to their internal employee surveys for years nor the exit interviews of their best people as they walk out the door, why would they listen to advice given on Glassdoor? Jeppesen being an aviation company I will put my best advice in aviation terms "Brace for impact!"


  10. Helpful (1)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Jeppesen full-time (More than 3 years)

    Pros

    Great team members and generally fun work environment

    Cons

    Heavy corporate bureaucracy. Over compensation of management.

    Advice to Management

    Stop treating people as if they don't matter. While everyone is replaceable you should recognize the efforts of the individual contributors more and less on over compensating your management.


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