Jervis B. Webb Reviews | Glassdoor

Jervis B. Webb Reviews

Updated December 3, 2017
31 reviews

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2.7
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Masaki Hojo
13 Ratings

31 Employee Reviews

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  1. "Great company, people, and product. Not without its compromises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jervis B. Webb full-time

    Pros

    Good pay, benefits, and bonuses
    Great coworkers that are enjoyable to work with and have lots of industry knowledge
    Traveling can take you to interesting places
    Unique product that is satisfying to work on.
    Management is flexible in terms of time off when working extended periods out of town

    Cons

    Traveling benefits are minimal
    Company sacrifices employee time to save a buck while mistakes are made that cost much more

    Advice to Management

    Give additional compensation to employees who go above and beyond by working extended periods of time out of time and to get the job done. Reevaluate travel policies to bring them up to industry standards. Recognize employees who are worth keeping; losing employees after 2 years makes the company take a step back, right when they start becoming valuable.


  2. Helpful (1)

    "Better Off Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jervis B. Webb full-time (More than a year)

    Pros

    There is a lot of knowledgeable people who work here. Once you find them, make sure you become good friends.
    Being able to travel to different parts of the U.S.
    Some managers allow you to have flex time.

    Cons

    Salaries are anywhere between 10-15k below market value/industry standards.
    If you are told you are going to travel a certain percentage, expect it to be double or triple that.
    There is no work-life balance. You are expected to drop everything and put your employer first.
    They believe in QUANTITY of work versus QUALITY of work.
    There is a very high turnover rate.
    The company is solely focused on costs and it comes at the expense of the well-being of its employees.
    Not an LGBT friendly workplace.

    Advice to Management

    Listen to what your employees are telling you.
    Offer better compensation and benefits.

  3. "not too bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Farmington Hills, MI
    Current Employee - Systems Engineer in Farmington Hills, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Jervis B. Webb full-time (More than 5 years)

    Pros

    flexibility pretty good. Self-management.

    Cons

    keep pushing cost down on the benefit and travel cost


  4. Helpful (2)

    "Needs a lot of Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jervis B. Webb full-time

    Pros

    Great health insurance
    Some of the employees there are terrific, if you do work here, try to find them so your work-life will be more bearable

    Cons

    As time went on, it became clear that the company cared more about money than they did their employees.

    Advice to Management

    Make your employees your first priority because without them you're nothing.


  5. "Poor Management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Jervis B. Webb full-time (More than 10 years)

    Pros

    Colleagues are good and friendly

    Cons

    Poor Management and very poor pay. Pay Scales are never reviewed. Billion Dollar company but employees are not important for them.

    Advice to Management

    There should be more communication of Management with the employees.


  6. Helpful (2)

    "I survived"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Farmington Hills, MI
    Former Employee - Anonymous Employee in Farmington Hills, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jervis B. Webb full-time (More than a year)

    Pros

    Ample parking, free building access and an elevator.

    Cons

    Hospice for management and engineers in the Materials Handling Industry.

    Advice to Management

    Change


  7. "Industry Leader in Airport Technologies and Smart Handling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Management in Farmington Hills, MI
    Current Employee - Project Management in Farmington Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jervis B. Webb full-time (More than 3 years)

    Pros

    - Great people at all levels of the company
    - Interesting and important work all over North America and abroad
    - Senior Management is open to ideas for improvement
    - New headquarters is under construction
    - Very strong future work forecasts
    - Opportunity for career advancement

    Cons

    - As with any project based businesses, the work can be stressful
    - Many positions require travel, which depending on your circumstance can be challenging
    - Current office is very outdated (but new one will be ready in September of 2017!)

    Advice to Management

    - Continue to maintain the core strengths of Jervis B. Webb Company as processes and procedures are updated to reflect the goals of the Daifuku organization.
    - Always be open to ideas for improvement.
    - Offer opportunities for junior members of the team to gain experience in management functions.

  8. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Satisfied Employee in Farmington Hills, MI
    Current Employee - Satisfied Employee in Farmington Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jervis B. Webb full-time (More than 10 years)

    Pros

    I've worked for the Jervis B. Webb Company for many years now and witnessed a variety of changes moving us forward within the industry. There are many great and smart people who work for the Webb Company willing to share knowledge with one another. Salary and benefits are among the best in our industry. We have good leadership and an HR department that I now feel comfortable going to when I have a question (that was not the case in the past). Working for this company has been a blessing to me and my family.

    Cons

    We have a lot of work that casues more time away from home, but it is better than the alternative.

    Advice to Management

    Opening up the communication lines such as the "on the go" screens throughout the building would be well accepted. Other than that keep up the good work.


  9. Helpful (10)

    "Innovative people and products, horrible leadership. . ."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Senior Project Manager in Farmington Hills, MI
    Current Employee - Senior Project Manager in Farmington Hills, MI
    Doesn't Recommend
    Negative Outlook

    I have been working at Jervis B. Webb full-time (More than 5 years)

    Pros

    Cool products in material handling. Innovative combinations of traditional conveyance systems with software, PLC's, web controls and reporting, automated guided vehicles. Some great engineering talent and genuinely nice people.

    Cons

    Leadership quality has declined rapidly in the 4Q of 2016. The innovative and intelligent company president was replaced in November 2016 by a micro-managing tyrant from a sister company, clearly with the intent of aligning the organizations together. The smartest people have all left, including Director of Manufacturing, Controller, HR Manager, IT Leadership, Quality, and Marketing.

    All employee-focused communication tools have been shut down (display boards, online newsletter, collaborative Intranet), budget for event committee has been eliminated, business travel costs are being pushed onto employees, budget for new computers has been eliminated.

    With the wealth of opportunity elsewhere, there is no reason to work at Jervis B. Webb/Daifuku.

    Advice to Management

    Japanese parent has been seriously lead astray by DNAHC management. This once great company is losing talent and reputation daily. The only option to save Webb is to seriously clean house at the top (just about everyone at the holding company level).


  10. Helpful (5)

    "Controls Engineer - Airport Baggage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Controls Engineer in Farmington Hills, MI
    Former Employee - Controls Engineer in Farmington Hills, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jervis B. Webb full-time (More than a year)

    Pros

    The pay was pretty good for an entry level engineer fresh out of college
    Traveling- if you are interested in going to different airports (ALL THE TIME)
    When in the office, working over 8 hours was rare
    Pretty decent benefits

    Cons

    Traveling- I was misled to believe it was going to be a 30% travel role and after I got my initial 4 months in the office getting me familiar with things, I was on the road pretty much nonstop.
    LONG hours on the road, sometimes 12+ hour days and working 12 days consecutively, with ZERO OVERTIME
    Comp days- they say they will give you comp time for the extra days and hours in the field, but when you ask to take them, they get mad and make you feel guilty or just say no altogether
    Management didn't seem to take my concerns very seriously
    Management was really difficult to find to talk about things in person
    A lot of the really smart senior employees would answer questions that I had in a condescending tone and make me feel kind of stupid
    No real progress updates or performance reviews with supervisors for the entire year I was there
    Too many people internally were fighting for different outcomes, if we all were on the same team and focused on the customer, things would operate much more smoothly
    No real bonuses

    Advice to Management

    Be honest about what the job entails during the interviewing process
    Really listen to what the employees are saying and think critically about WHY turnover is so high
    Do not make people feel guilty when they ask for some time off, especially when you know they have earned it in the field.


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