JetBlue Ground Operations Reviews | Glassdoor

JetBlue Ground Operations Reviews

Updated Apr 22, 2019

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Found 49 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
43%
Approve of CEO
JetBlue CEO Robin Hayes
Robin Hayes
17 Ratings
  1. "Really good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ground Operations in Newark, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue part-time for more than a year

    Pros

    They really care for their employees "crewmembers"

    Cons

    Salary should be higher compare to other US airlines.

    JetBlue2019-04-05
  2. Helpful (2)

    "Ground Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ground Operations in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JetBlue part-time for more than a year

    Pros

    Flight Benefits, flexibility (sometimes), that’s pretty much it

    Cons

    Low pay, crappy schedules, poor management, and bad work conditions

    Advice to Management

    Treat your employees like actual human beings. Worst company I have ever worked for.

    JetBlue2019-04-23
  3. "Jetblue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ground Operations 

    I have been working at JetBlue full-time

    Pros

    Very good company to work for everyone is very nice and helpful throughout the interview process

    Cons

    Slow interview processes other than that very good company to work for

    JetBlue2019-03-01
  4. Helpful (6)

    "A part/time Job You Can Sink Your Teeth Into"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ground Operations in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at JetBlue part-time for more than 5 years

    Pros

    Incredibly diverse set of colleagues A grass-roots work environment where you feel like a professional Great travel benefits, access to health and dental at 30 hours, performance bonuses and profit sharing no matter how low you are on the totem pole, Easy to trade to tailor your schedule to your life after 90 days. Great training down in Florida. Very good direct relationship between crew and management. No union...

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    Cons

    The company is evolving from founding principles slightly and work conditions are slowly changing too to look like the big guys. Like any airline job, you can get bounced quickly if you aren't dependable (on-time, safe, polite to colleagues. (this is actually also a plus of working for Jet Blue if you care about your work) Low "top out" for senior hourly employees compared to major airlines. Seemingly many mid-managers...

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    Advice to Management

    More talented (and otherwise experienced) part timers in the field should be encouraged to rise into management positions to help the HQ local station disconnect. Stay consistent with info and policy flows in the company.

    JetBlue2019-01-21
  5. "Great benefits, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ground Operations 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time for more than 3 years

    Pros

    Excellent flight benefits, dental and eyes plus matching your 401k.

    Cons

    JetBlue is a good company but the really issue is management in some stations like mine in FL. They just turn the rules again you and they just do what they want to do. Overworks the CM, few people working in the station just to save money and you will see a lot favoritisms. That why we want the Unions for the GO CM. Also those A190 need some repairs in their bins. Someone can get a serious injury.

    Advice to Management

    Always saying SAFETY firts but when you dont get the right amount of people to work there is not safe at all. Stop getting profits and start look at your CM needs.

    JetBlue2019-02-16
  6. "great company."

    StarStarStarStarStar
      Current Employee - Ground Operations in New York, NY

      I have been working at JetBlue full-time for more than 5 years

      Pros

      travel , flexible, can work more to make more.

      Cons

      certain leadership, not consistently structured.

      JetBlue2019-01-28
    • "Amazing company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Ground Operations in Washington, DC
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at JetBlue part-time for more than a year

      Pros

      Really good company to work for with great culture, good people to work with and many opportunities to grow from within.

      Cons

      First 90 days can be challenging because you can't trade shifts until after probation period.

      JetBlue2019-01-17
    • Helpful (9)

      "Good Job That Could Be Better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Ground Operations in Boston, MA
      Recommends
      Negative Outlook
      Disapproves of CEO

      I have been working at JetBlue full-time for more than 8 years

      Pros

      Ability to trade away or pick up extra hours as long as a quarterly minimum is met. Depending on your department you may have a lot of down time where you sit around waiting for assignments (could be a considered a con to some). Shifts are bid quarterly by seniority (your schedule may change if you don't have enough seniority to hold the line you want. You can pick up overtime shifts after only working 30 hours in a...

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      Cons

      Sick time and vacation time are accrued weekly instead of given at the start of the year. They also come from the same bank so you have to choose between taking a vacation or getting paid when sick. Medical and dental have steep weekly premiums with a huge deductible, and a separate and expensive ER copay that doesn't apply to your deductible. It's a 24/7/365 operation. Shift times are terrible. You either start super...

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      Advice to Management

      Treat your employees better rather than making empty promises. Stop sending out annual surveys if you're not going to listen to what people are telling you. Review all of our compensation and benefits at one time (like a union would do) so we have a clearer picture of the trade-offs and compromises that are being made when we ask for more or give something up as part of a negotiation. Stop spending millions on trying...

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      JetBlue2019-01-05
    • Helpful (3)

      "B6 lost its vision for employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Ground Operations in New York, NY
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at JetBlue full-time for more than 3 years

      Pros

      ......... flying benefits , comfortable airplanes to fly in .

      Cons

      They are targeting seniority people

      Advice to Management

      What are you doing? Lost the vision how treat employees

      JetBlue2018-12-30
    • Helpful (1)

      "I was not a big fan"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Ground Operations in Fort Lauderdale, FL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at JetBlue full-time for more than a year

      Pros

      Free flights , occasionally bring food, somewhat of a flexible schedule

      Cons

      Over worked , vastly underpaid , favoritism, no overtime , companies values are not followed .

      Advice to Management

      Communication and treat others fair

      JetBlue2018-10-10
    Found 49 reviews