JetBlue Reviews in New York City, NY | Glassdoor

JetBlue New York City Reviews

Updated November 30, 2017
244 reviews

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New York City, NY Area

3.7
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244 Employee Reviews

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Pros
Cons
  • Work life balance is practically non-existent (in 19 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 17 reviews)

More Pros and Cons

  1. "Great company - very limited opportunities for growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    Crewmembers live the values (Safety, Caring, Integrity, Passion, Fun)
    Genuinely fun atmosphere
    Collaborative coworkers
    People love what they do

    Cons

    It can be difficult to advance due to people being generally happy in their roles and not wanting to leave due to the perks and fun environment. For people - especially millennials - who are upwardly mobile, it's easy to get frustrated at the lack of advancement opportunities.
    Managers are not always experts in their field and lack the knowledge to properly guide crewmembers, yet they expect crewmembers to "figure it out" and can beat them up due to pressure from the top.
    Work life balance is practically non-existent. It's more like busy/crazy busy, with no in between
    The pay. But this is par for the course industry wide.

    Advice to Management

    Give crewmembers a clear path to advancement - and if those opportunities don't exist, be more straightforward about it. Don't just work them to death and dangle a carrot in front of them only to say you don't have the budget to give them a raise or promotion.


  2. "Not a bad Starting Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Operations in Jf Kennedy Ap, NY
    Current Employee - Ground Operations in Jf Kennedy Ap, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    Flight Benefits, Flexible Schedules once you are off probation, Being able to work outside and not being stuck behind a desk. As time progresses, you will be able to learn different skills with training coordinators and move around the Ground Operations areas.

    Cons

    Compared to United, Delta and American Airlines and South West we make less outside on the ramp. Besides that i see no problems

    Advice to Management

    Pay us more for the hard work that we do, we are the back of your Airlines, without us you would make no money!

  3. "Easy; respectful, had a good time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunications Specialist in Long Island City, NY
    Former Employee - Telecommunications Specialist in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time (Less than a year)

    Pros

    Travel benefits and code sharing with other airline. Honestly don’t have allot of Pros I felt theirs that’s why I left

    Cons

    To me they were stuck in a culture of people that did not come from airline industry and most did not


  4. "Company rating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Operations in New York, NY
    Current Employee - Ground Operations in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    Fun culture, travel, 401K, Medical

    Cons

    Although it wasn't always so, work rules are now more consistent.


  5. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Long Island City, NY
    Current Employee - Intern in Long Island City, NY
    Recommends
    Disapproves of CEO

    I have been working at JetBlue part-time (Less than a year)

    Pros

    Great culture, the people are amazing and fun to work with, travel is a common interest for most of the team, work load is manageable and interesting, it's 100% OPPOSITE of getting coffee for your boss type of internship, you learn a lot about the travel industry if you haven't been involved before, everyone at the company is nice and open to talking to you, they give you the option to shadow other departments incase you are interested in multiple fields

    Cons

    Because it's a large company, it can take a while to get things approved but it always gets done

    Advice to Management

    Leadership is great!


  6. "jetblue flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    good benefits, good company values/culture

    Cons

    Long time on reserve, hard to get a steady schedule


  7. "Interesting company to watch grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ground Operations in New York, NY
    Former Employee - Ground Operations in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at JetBlue full-time (More than 8 years)

    Pros

    Flight benefits were pretty awesome , and the amount of friends to make was endless ... a really fun place to work

    Cons

    At first the work load was easy, a lot of down time. But as the company grew work got a lot more demanding

    Advice to Management

    Hire more frontline employees

  8. "Dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispatcher in Long Island City, NY
    Former Employee - Dispatcher in Long Island City, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at JetBlue full-time (More than 8 years)

    Pros

    Great people, fun place to work

    Cons

    Commute is tough, heavy traffic al day

    Advice to Management

    Be more selective in hiring upper management


  9. Helpful (3)

    "Airport Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Jamaica, NY
    Former Employee - Airport Operations Crew Member in Jamaica, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time (More than 8 years)

    Pros

    flight benefits, $1- $1.50 raise per year. Top pay current $23
    medical benefits, 401k, STD, LTD, tuition reimbursement, transfer to other cities

    Cons

    fast pace, in your face. Management like the power and will use it.
    Easy to get fired, always feel a target on your back.
    stand about 90% of the time.
    Passengers can get nasty and rude.
    if $23 top pay is ok with you then go for it.

    Advice to Management

    give the benefit of the doubt when needed.
    stop smothering
    actually practice what you preach.


  10. "JFK Base Managers need Improvement in every area and in every aspect."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Flight Crew Member/In Flight Supervisor in New York, NY
    Former Employee - In Flight Crew Member/In Flight Supervisor in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at JetBlue full-time (More than 10 years)

    Pros

    Profit Sharing and Pay and Travel Benefits

    Cons

    Inflight Base Managers and Inflight Corporate Leadership and Crew Scheduling

    Advice to Management

    Please hire qualified individuals, caring individuals and educated individuals, for management positions to represent your Inflight Crewmembers, the company would benefit immensely. JFK being your first order of Business.


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