JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated March 21, 2017
129 reviews

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3.0
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Robin Hayes
26 Ratings

129 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 18 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 16 reviews)

More Pros and Cons

  1. "It's an ok company. (Apply for inflight they are treated much better than AO or GO)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in New York, NY
    Former Employee - Airport Operations Crew Member in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at JetBlue full-time (More than 5 years)

    Pros

    Flight benefits are the best reason to work here. Their system is the best and fairest in the industry, standby's are cleared by check in time and not by seniority like the big airlines. Healthcare is okay it becomes expensive if you have chronic health problems or need to add your family members. Profit sharing, 401k are good.

    Cons

    Blatant favoritism sups and managers hired their friends and protected them from p.g.'s loc's etc. Good news though is that new hires are getting promoted fast as the seniors are so disgruntled they are not applying for anything. Mandatory overtime is almost an everyday occurrence in the summer(busiest season). Expect it as well during bad weather (b6 does not handle irops well).

    Advice to Management

    Treat your employees well and in turn they will be happy to go above and beyond for the customers.


  2. "Operations Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in New York, NY
    Former Employee - Systems Engineer in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at JetBlue full-time (More than 5 years)

    Pros

    Good Experience and a nice clean place to work.

    Cons

    Shark Tank. Projects were dangled in front of you and information was skewed.

    Advice to Management

    Hope you had a good time.


  3. Helpful (2)

    "double standards"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Tampa, FL
    Current Employee - Senior Customer Service Representative in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    good company, good flight benefits, decent pay,

    Cons

    I have seen a great deal of DOUBLE Standards. Do as I say, not as I do. Uniforms for example. Crewmembers with tattoos, piercings. Tattoos visible, tongue piercings, cheek piercings. nothing done about it. Some crewmembers getting P.G.'s, while others (pets) getting nothing. Punch in times being adjusted for the SELECT people. PTO granted for the same people, VERY often. Low seniority doesn't stand a chance. If you're not one of the favorites, forget about being a lead or Supervisor.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "My job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    I work with nice people. It's not hard to learn or do. I like the day to day changes.

    Cons

    Not a lot of times to actually use my travel benefits. Always understaffed. Contract business partners are not very good.

    Advice to Management

    Stop outsourcing!


  6. Helpful (2)

    "Its ok to work here"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Swapping system , could pick up as much houes as you want

    Cons

    They have a lot of favoritism

    Advice to Management

    Stop dating employees or trying to hit on them


  7. "flight"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great company to work for

    Cons

    fast paste for training session


  8. "Inflight Crewmember"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    Pros

    Growing company with much potential

    Cons

    Growing pains seem to make the company lose its "values" at times


  9. "Ao"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible hours according to different seasons

    Cons

    Changing culture not as grassroots as it used to be


  10. "Young Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    You and your family can fly for free on domestic routes on stand by basis

    Cons

    Pay is low.
    Hours fluctuate.
    No career plans.

    Advice to Management

    some of the leaders are not interested in there employees growth.


  11. "Seasonal position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ground Operations in West Palm Beach, FL
    Former Employee - Ground Operations in West Palm Beach, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at JetBlue part-time

    Pros

    Enjoyed working with some of the crew. You learn alot about the fleet. Flexible schedule if you know how to trade. The flight benefits are great!

    Cons

    As ground ops you work out doors in every type of weather. Rain or shine

    Advice to Management

    Management is cool but lack communication and coaching. They need to be present and work along with the team.



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