JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated March 21, 2017
257 reviews

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4.0
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Robin Hayes
73 Ratings

257 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 18 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 16 reviews)

More Pros and Cons

  1. "Business analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue as a contractor

    Pros

    Good benefits if you're a full time employee, nice work culture, good team

    Cons

    Nothing that I can think of, only that there should be a career growth program

    Advice to Management

    Feedback to employees and career growth program for advancement and promotion


  2. "Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern in Long Island City, NY
    Current Intern - Anonymous Intern in Long Island City, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at JetBlue as an intern (Less than a year)

    Pros

    Get to fly all over the place.
    Boss allowed me to have a very flexible schedule.
    The people that work at JetBlue are generally great. They have a great culture.

    Cons

    The pay could be higher.
    They often have hiring freezes that negatively affected your ability to get hired.
    A lack of structure and processes often leads to inefficiencies.


  3. "Good Company with great benefits!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time

    Pros

    Flight benefits are great! And the people are all very friendly

    Cons

    Management is too focused on pleasing leadership and not focused enough on the lower level


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  5. Helpful (1)

    "Good company, could be improved"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Engineer in Long Island City, NY
    Current Employee - Operations Engineer in Long Island City, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    Great flying benefits, awesome coworkers, lively environment, great personal message of inspiring humanity

    Cons

    Some departments are understaffed leading to extra work for the existing employees, Health care plan is expensive to the employee, Stressful work environment, lacks accountability on managers, can have poor work-life balance in certain positions

    Advice to Management

    upper level management should check in more often with the "worker bees" to make sure nothing is disconnected in communications. If we have better communication then the company will prosper better. Should really look at department turnover rates and question why some are so high.


  6. "Flight attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at JetBlue full-time (More than 3 years)

    Pros

    Flight benefits, schedule flexibility

    Cons

    Upper management, don't follow company values


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time

    Pros

    Tons of opportunity for growth

    Cons

    Not much cons that I can think of


  8. "My Thoughts"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Freelancer - Anonymous Freelancer
    Former Freelancer - Anonymous Freelancer

    I worked at JetBlue (More than 5 years)

    Pros

    Potential to move up in the company.

    Cons

    I do not have anything negative to say.


  9. "Culture is great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - In Flight Crew Member in New York, NY
    Current Employee - In Flight Crew Member in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    The people you work with are the best in the industry. Fun, one of a kind culture. Move up from reserve pretty quickly. Flexibility. Travel Benefits.

    Cons

    Pay is not comparable to the rest to the rest of the industry for a mainline carrier. Part-time is not obtainable until you have been with the company for about 3 years. Lots of Grey areas in the work rules.


  10. "former employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue part-time (More than a year)

    Pros

    great company to work for, good benefits

    Cons

    it was part time only. very hard to get in full time


  11. Helpful (3)

    "JetBlue Airport operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Boston, MA
    Former Employee - Airport Operations Crew Member in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time (Less than a year)

    Pros

    I worked in Boston, I really enjoyed the people I worked with and met. After your probation period you can shuffle and trade your schedules and shift with your coworkers.

    Cons

    The schedules are based on seniority. They didn't have many options for different shifts which kind of sucked.. it was either 430-1, 1230-9 or overnight for full time employees.



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