JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated May 21, 2017
464 reviews

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4.1
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Robin Hayes
131 Ratings

464 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 19 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "dont get an airline job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aircraft Dispatcher in New York, NY
    Current Employee - Aircraft Dispatcher in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    travel benefits and time off

    Cons

    management, high cost of living in NYC

    Advice to Management

    start running the company like a real airline


  2. "Don't work for jetblue"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp in Oakland, CA
    Current Employee - Ramp in Oakland, CA
    Doesn't Recommend

    Pros

    There are no good reasons to work at jetblue in Oakland, California

    Cons

    Management. Poor safety for employees.

    Advice to Management

    Quit.


  3. "Am I going to get called out even though I did not give my name in this survey?"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations in Jacksonville, FL
    Current Employee - Airport Operations in Jacksonville, FL
    Doesn't Recommend
    Approves of CEO

    Pros

    I have a great scheudle now and I travel at least a few times a month. I am an people person. I love the interaction that I have with my customers especailly the regular ones. I love meeting customer from places that I have visited, it makes the job even more fun. I have even made a few friends with some of my customers.

    Cons

    Mechanical cancellations and honestly this swaping shift thing. Someone worked a 24 hour period hour shift and they only got paid straight time becasue they picked up shifts for some people. That is just plain wrong. I do understand rules behind it, but there should be some exceptions. This person picks up overtime and other people'sshifts often, but never 24 hours. The people in local leadership here smiled in that crewmember's face and said wow what a great job, but when that person got their paycheck, it said just the opposite.

    Advice to Management

    They already know. It is sad that you have to come to a survey like this when you can not get you own issues resolved with management. I was told to go to my values group to get the crewmember's issue resolved and they took a month to respond to my email. I was so upset, I did not even want to respond back to it.


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  5. Helpful (2)

    "Not what you would think."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Disapproves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    The travel and that isn't all it's cracked up to be.

    Cons

    The Values are not applied to everyone.


  6. Helpful (1)

    "MEH"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time

    Pros

    Beats not having a job

    Cons

    Poor health insurance, no profit sharing,

    Advice to Management

    Just pay me average


  7. Helpful (2)

    "Airport Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Airport Operations Crew Member in Jamaica, NY
    Current Employee - Airport Operations Crew Member in Jamaica, NY
    Doesn't Recommend

    I have been working at JetBlue full-time (More than 8 years)

    Pros

    Unlimited travel benefits, meeting different people

    Cons

    Human resource is to protect Jetblue--- no union no rights

    Advice to Management

    Crew members have voices, opinions and please listen understand before taking actions for termination it's not always the solution


  8. Helpful (1)

    "Look elsewhere if you're a pilot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - A320 Captain
    Current Employee - A320 Captain
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    Well maintained airplanes and a good group to fly with...at least the ones that have their head's out of the sand.

    Cons

    Zero job/career protections as well as true codified work rules. Most things can change via email with zero negotiation. Good luck to all of us in the event of a merger...

    Advice to Management

    People, Performance, Prosperity...remember?? You've got it backwards. Accountants are running this place based on excel spreadsheet computations; they've completely discounted the "people" factor. We will never be the next Southwest.


  9. Helpful (4)

    "rapidly deteriorating."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pilot in New York, NY
    Current Employee - Pilot in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    employees are fabulous in spite of working conditions

    Cons

    Management gets more hostile everyday

    Advice to Management

    please explain how Alaska who you say is in the sweet spot with us, can quadruple our profit with less planes and 15% higher costs. Tell us how you agreed to a pay review process and then broke your word. Tell us how you plan to attract any pilot with 15% under industry average wages, the worst health care in the industry and below average retirement.


  10. Helpful (5)

    "Always looking over your back, too much gossip"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Finding another job they really don't care about you, lots of people are upset about David

    Cons

    They just fired about 9 guys, one of witch has cancer, and only have months to live,
    He is at Tampa General hospital
    Say a pray for David he is going to need it, how do you fire someone that have cancer
    They claim to care about people, well, if they can fire him, they really don't care about the customers, just fake smiles.

    Advice to Management

    None


  11. Helpful (4)

    "Was Great, not so much any more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pilot in New York, NY
    Current Employee - Pilot in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    Great people that were hired when all the other airlines were not hiring. Everyone that helps generate revenue/touched airplanes are generally great people and we all work together well.

    Cons

    The leadership at jetBlue has all but vanished. The company core values have taken a tremendous hit since Dave Barger became CEO. Most pilots have gotten very frustrated with the many broken promises from the ELT. The company is making major mistakes when dealing with declining morale and pilots leaving for other major airlines.

    Advice to Management

    Tell the truth, and tell the whole truth. Change the way you receive bonuses so that no bonuses are paid with an increase in total revenue AND an increase in the internal NPS which will force managers to become leaders.


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