JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated September 21, 2017
768 reviews

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4.0
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768 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 18 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 16 reviews)

More Pros and Cons

  1. "Excellent Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Insight Analyst in Cottonwood Heights, UT
    Current Employee - Customer Insight Analyst in Cottonwood Heights, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    Strong values and an employee first attitude

    Cons

    Limited opportunities for vertical movement


  2. "reservations crew support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (More than 3 years)

    Pros

    The flying benefits and Company Values - JetBlue truly Inspires Humanity.

    Cons

    Mandatory overtime during code reds.

  3. "B6 get it done"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time

    Pros

    The only airline that is bringing humanity to customer in the air.
    Great flying privilege and profit sharing

    Cons

    Not too good on crew dependability program like seek time and vacation

    Advice to Management

    Get it together as crew members are human and emergency happens


  4. "Amazing Company Not as Flexible as They Say"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Crew in Orlando, FL
    Former Employee - Reservations Crew in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue part-time (More than a year)

    Pros

    Excellent Benefits, Comprehensive Training, Lots of Support

    Cons

    Not as flexible as they claimed to be during the interview process

    Advice to Management

    More supervision when it comes to trading shifts. In order to get rid of one of my shifts everyone was wanting me to take two or more of theres.


  5. "RIC Airport Operations Crew member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Richmond, VA
    Current Employee - Airport Operations Crew Member in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    -Company stands by its values
    -Flexible schedules as you build seniority
    -Great training facility
    -Brenda Gonzales (recruiter) is very organized!
    -Great management

    Cons

    There are no cons! You should apply . Go blue! I look to return I be next 41 years. Again, there are no cons working for jetBlue.


  6. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in New York, NY
    Former Employee - Flight Attendant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at JetBlue full-time (More than 10 years)

    Pros

    Was part of an award winning team of Flight Attendants

    Cons

    Leadership continues to deteriorate with each passing year. Company's motives are strictly related to benefiting the shareholders, no longer practicing the core values that the company was founded on. Flight Attendants are non-union and as a result are below industry standards on many fronts. Additionally, there are zero grievance procedures in play, paired with at-will employment = no guarantee for anyone's tomorrow.

    Advice to Management

    "Always treat your employees exactly as you want them to treat your best customers" -Stephen R Covey


  7. "Reservation agent"

    StarStarStarStarStar
    Former Employee - Reservations Agent in Houston, TX
    Former Employee - Reservations Agent in Houston, TX
    No opinion of CEO

    Pros

    They have excellent benefits, 401K, medical, dental and vision. The benefits are very comparable to others in the industry. I think anyone wanting to work for them would be please with what they have to offer.

    Cons

    I don't have any con to contribute to this review. If you get the opportunity to work with them maybe you can update your own cons

    Advice to Management

    NA

  8. "Great Company but was better"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    Flight benefits, flexible, great group of people

    Cons

    Pay, health benefits, job security


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Positive Outlook

    I have been working at JetBlue full-time

    Pros

    Collaborative environment
    Customer and Crewmember centric
    Flight benefits
    Rewarding and Impactful projects
    Fun coworkers
    Passion and Fun are part of the core values

    Cons

    Suffer from most corporate environment issues, but the company is young and growing so problems are magnified under these circumstances.


  10. Helpful (1)

    "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Operations Crew Part Time in Newark, NJ
    Current Employee - Ground Operations Crew Part Time in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (More than a year)

    Pros

    flight benefits, profit matching, 401k, and PTO for part time

    Cons

    no union, no union, no union

    Advice to Management

    n/a


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