JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated January 17, 2017
77 reviews

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Current Employees

3.0
Star Star Star Star Star
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Robin Hayes
17 Ratings

77 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 17 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 15 reviews)

More Pros and Cons

  1. "double standards"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Tampa, FL
    Current Employee - Senior Customer Service Representative in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    good company, good flight benefits, decent pay,

    Cons

    I have seen a great deal of DOUBLE Standards. Do as I say, not as I do. Uniforms for example. Crewmembers with tattoos, piercings. Tattoos visible, tongue piercings, cheek piercings. nothing done about it. Some crewmembers getting P.G.'s, while others (pets) getting nothing. Punch in times being adjusted for the SELECT people. PTO granted for the same people, VERY often. Low seniority doesn't stand a chance. If you're not one of the favorites, forget about being a lead or Supervisor.


  2. Helpful (1)

    "My job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    I work with nice people. It's not hard to learn or do. I like the day to day changes.

    Cons

    Not a lot of times to actually use my travel benefits. Always understaffed. Contract business partners are not very good.

    Advice to Management

    Stop outsourcing!


  3. Helpful (1)

    "Its ok to work here"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Swapping system , could pick up as much houes as you want

    Cons

    They have a lot of favoritism

    Advice to Management

    Stop dating employees or trying to hit on them


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Inflight Crewmember"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    Pros

    Growing company with much potential

    Cons

    Growing pains seem to make the company lose its "values" at times


  6. "Ao"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible hours according to different seasons

    Cons

    Changing culture not as grassroots as it used to be


  7. "Young Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    You and your family can fly for free on domestic routes on stand by basis

    Cons

    Pay is low.
    Hours fluctuate.
    No career plans.

    Advice to Management

    some of the leaders are not interested in there employees growth.


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Long Island City, NY
    Current Employee - Manager in Long Island City, NY
    Recommends
    Approves of CEO

    I have been working at JetBlue (More than 3 years)

    Pros

    The company has a good culture.

    Cons

    This airline is known for their low pay.


  9. Helpful (1)

    "Long Term Sustainability Questionable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Negative Outlook

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    flight benefits, some good people/leaders

    Cons

    lack of salary, turnover, 1 employee doing 2-3 jobs, corporate politics, was lack of pay clear

    Advice to Management

    If you want to keep quality people, take a look at salary, how many positions one person is doing for the price of 1/2 a legitimate salary, work life balance and opportunity. No funding for training and development is absurd.


  10. "Inflight Crewmember"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    401K 5% match, profit sharing, Stock plan, culture.

    Cons

    Under paid, time away from home, non Union, constant work rules and changes. To much gray.

    Advice to Management

    Pay your inflight crew above the peer average line we are worth it! Reward those who have been giving blood, sweat and tears for years. Employee recognition is at a low, work group morale is at a low, make us feel like part of the company.


  11. Helpful (2)

    "AO Crew Member FLL"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations in Fort Lauderdale, FL
    Current Employee - Airport Operations in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    A diverse and generally fun group of people.

    Cons

    Station crew and facilities are overextended. We keep adding more flights, but we are often short on crew members, do not have enough gates and don't have enough (or any) aircraft available for backup. This results in delays and cancellations that should be avoidable.

    Advice to Management

    Set us up for success



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