JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated April 25, 2017
714 reviews

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714 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 19 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Culture is great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - In Flight Crew Member in New York, NY
    Current Employee - In Flight Crew Member in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    The people you work with are the best in the industry. Fun, one of a kind culture. Move up from reserve pretty quickly. Flexibility. Travel Benefits.

    Cons

    Pay is not comparable to the rest to the rest of the industry for a mainline carrier. Part-time is not obtainable until you have been with the company for about 3 years. Lots of Grey areas in the work rules.


  2. Helpful (1)

    "Reservations/Crew support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    No opinion of CEO

    I worked at JetBlue part-time (More than 10 years)

    Pros

    Great benefits , amazing crewmembers

    Cons

    Lacking work /life balance , way to much mandatory overtime , paid time off can be difficult to get.

    Advice to Management

    Treat your employees well, they will take care of your customers ..


  3. Helpful (1)

    "geat company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gse in Jf Kennedy Ap, NY
    Former Employee - Gse in Jf Kennedy Ap, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at JetBlue full-time (More than a year)

    Pros

    flights benefits are great for the family

    Cons

    work weekend and holidays


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  5. Helpful (1)

    "Best Airline!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Ops in Houston, TX
    Current Employee - Airport Ops in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (Less than a year)

    Pros

    The company and crew members are awesome!

    Cons

    There are no cons at this time


  6. Helpful (3)

    "JetBlue Airport operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Boston, MA
    Former Employee - Airport Operations Crew Member in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time (Less than a year)

    Pros

    I worked in Boston, I really enjoyed the people I worked with and met. After your probation period you can shuffle and trade your schedules and shift with your coworkers.

    Cons

    The schedules are based on seniority. They didn't have many options for different shifts which kind of sucked.. it was either 430-1, 1230-9 or overnight for full time employees.


  7. Helpful (4)

    "JetBlue - a fast moving airline"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in New York, NY
    Current Employee - Systems Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (Less than a year)

    Pros

    JetBlue is a great company to work for. People are really talented and very open minded. Teams are usually pretty small as compared to other airlines so it is easy to speak to people and interact with them. JetBlue also makes sure that everyone is at the right place and thanks to that, it is possible to switch from one department to another easily.

    Cons

    Hiring process can be long and is very competitive.

    Advice to Management

    Keep on doing a great job and developing JetBlue's culture.


  8. Helpful (1)

    "Overall Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Acting Lead in Fort Lauderdale, FL
    Former Employee - Acting Lead in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at JetBlue (More than a year)

    Pros

    Flight benefits, co workers, work load.

    Cons

    Management and crewmembers are not on the same page

    Advice to Management

    take time to understand the real needs of the crew members


  9. "Operations Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in New York, NY
    Former Employee - Systems Engineer in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at JetBlue full-time (More than 5 years)

    Pros

    Good Experience and a nice clean place to work.

    Cons

    Shark Tank. Projects were dangled in front of you and information was skewed.

    Advice to Management

    Hope you had a good time.


  10. Helpful (1)

    "Reservations Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Acting ESP Reservations Supervisor in Heber City, UT
    Former Employee - Acting ESP Reservations Supervisor in Heber City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at JetBlue part-time (More than a year)

    Pros

    Flexible schedule; work from home. flight benefits.

    Cons

    No health insurance benefits offered for part-time employees.

    Advice to Management

    Keep up the good work. Innovative, visionary enterprise.


  11. Helpful (2)

    "double standards"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Tampa, FL
    Current Employee - Senior Customer Service Representative in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    good company, good flight benefits, decent pay,

    Cons

    I have seen a great deal of DOUBLE Standards. Do as I say, not as I do. Uniforms for example. Crewmembers with tattoos, piercings. Tattoos visible, tongue piercings, cheek piercings. nothing done about it. Some crewmembers getting P.G.'s, while others (pets) getting nothing. Punch in times being adjusted for the SELECT people. PTO granted for the same people, VERY often. Low seniority doesn't stand a chance. If you're not one of the favorites, forget about being a lead or Supervisor.


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