JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated April 30, 2017
132 reviews

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132 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 19 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 16 reviews)

More Pros and Cons

  1. Helpful (3)

    "AO Crew Member FLL"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations in Fort Lauderdale, FL
    Current Employee - Airport Operations in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    A diverse and generally fun group of people.

    Cons

    Station crew and facilities are overextended. We keep adding more flights, but we are often short on crew members, do not have enough gates and don't have enough (or any) aircraft available for backup. This results in delays and cancellations that should be avoidable.

    Advice to Management

    Set us up for success


  2. Helpful (2)

    "Room for improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Orlando, FL
    Former Employee - Flight Attendant in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at JetBlue (More than 8 years)

    Pros

    Modern uniforms. Updated aircrafts. Great destinations.

    Cons

    Medical benefits need better coverage and much lower or non existant premium. Coaching policy needs lots of improvement. Collaborative representation is a must as there are loopholes on policy against employees. Some managers need to be replaced for more affable ones. Take care of your employees and they be more happy. Etc...

    Advice to Management

    In need to replace the managers that create uneasiness and uncomfortable work environment. MCO.


  3. "Okay place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    Good work environment, flight benefits

    Cons

    No accountability, low morale, department is very low on manpower, upper management does not seem to care about extremely lean work force. Lots of employees leaving the company

    Advice to Management

    People need to be held accountable for their actions, when there is no accountability morale suffers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Nice culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Long Island City, NY
    Current Employee - Business Analyst in Long Island City, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    The culture is great
    Very dynamic and young folks
    Amazing diversity

    Cons

    No diversity in the leadership
    benefits are just okay (flight benefits sound cool, tough to use)
    not much PTO
    work most holidays

    Advice to Management

    increase diversity in leadership, improve benefits. Let people rest


  6. "Overall good experience made good friends and seen some great countries"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor Airports in Newark, NJ
    Former Employee - Supervisor Airports in Newark, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at JetBlue full-time (More than 5 years)

    Pros

    Flexibility of scheduling months in advance is awesome. Plus being able to fly wherever whenever is always a plus. Crew members make it fun to work at.

    Cons

    Too much red tape. Company has gotten so big it's no longer about the crew member but rather the shareholder.

    Advice to Management

    Need to really build relationships here as if you wanna move up you better be a yes man or know someone. It's no longer about what you know or how experienced you are.


  7. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ground Operations Ramp Agent in Brooklyn, NY
    Former Employee - Ground Operations Ramp Agent in Brooklyn, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at JetBlue (More than a year)

    Pros

    flight benefits is great, really travel for free

    Cons

    schedule is bad , having to bid for your schedule sucks


  8. "Love it, but...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Long Island City, NY
    Current Employee - Project Manager in Long Island City, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than 8 years)

    Pros

    Great for travelers; Nice culture;

    Cons

    Last minute emergencies all the time; Rush through the business case process but then expect things to be 100% accurate when you start a project (with a 100% swag); No room for growth; No consistent work from home policies across groups

    Advice to Management

    Provide your managers with some training so they can effectively lead and not micromanage.


  9. "It's changed a lot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jamaica, NY
    Former Employee - Anonymous Employee in Jamaica, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flight Benefits, Discounts and Many networking opportunities

    Cons

    Favoritism from Supts and Managers

    Advice to Management

    Think more like the people on the front line and less like billionaires


  10. "Not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ground Operations in New York, NY
    Former Employee - Ground Operations in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at JetBlue (More than a year)

    Pros

    Awesome terminal in ny
    Flexible hours
    Tons of downtime

    Cons

    Low pay
    Worked Under Extreme weather conditions


  11. Helpful (2)

    "Customer Service"

    Star Star Star Star Star
    Former Employee - Customer Service Team Leader in Brooklyn, NY
    Former Employee - Customer Service Team Leader in Brooklyn, NY

    I worked at JetBlue (More than 8 years)

    Pros

    I like the company overall. The benefits are not bad.

    Cons

    The management is horrible. They are never consistent and rules only apply if they don't like you.


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