JetBlue Employee Reviews | Glassdoor

JetBlue Reviews

Updated February 23, 2017
692 reviews

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692 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 17 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 15 reviews)

More Pros and Cons

  1. "Best Internship I had!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue part-time

    Pros

    Great people great brand, a great team no compliments!

    Cons

    The only con is the location which is Long Island City


  2. "Love it!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue part-time

    Pros

    I love the corporate culture at JetBlue. I feel I am treated fairly and I LOVE the work. Customers love our company and so do I!

    Cons

    I can't think of any cons.


  3. Helpful (1)

    "Overall Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Acting Lead in Fort Lauderdale, FL
    Former Employee - Acting Lead in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at JetBlue (More than a year)

    Pros

    Flight benefits, co workers, work load.

    Cons

    Management and crewmembers are not on the same page

    Advice to Management

    take time to understand the real needs of the crew members


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "JetBlue Airport operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Boston, MA
    Former Employee - Airport Operations Crew Member in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time (Less than a year)

    Pros

    I worked in Boston, I really enjoyed the people I worked with and met. After your probation period you can shuffle and trade your schedules and shift with your coworkers.

    Cons

    The schedules are based on seniority. They didn't have many options for different shifts which kind of sucked.. it was either 430-1, 1230-9 or overnight for full time employees.


  6. Helpful (1)

    "A Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Airport Operatin
    Current Employee - Airport Operatin
    Recommends

    I have been working at JetBlue (More than a year)

    Pros

    Great company to work for. They really acknowledge your good work and work with you to improve company standards, by valuing your input.

    Cons

    I can't think of any.


  7. "double standards"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Tampa, FL
    Current Employee - Senior Customer Service Representative in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    good company, good flight benefits, decent pay,

    Cons

    I have seen a great deal of DOUBLE Standards. Do as I say, not as I do. Uniforms for example. Crewmembers with tattoos, piercings. Tattoos visible, tongue piercings, cheek piercings. nothing done about it. Some crewmembers getting P.G.'s, while others (pets) getting nothing. Punch in times being adjusted for the SELECT people. PTO granted for the same people, VERY often. Low seniority doesn't stand a chance. If you're not one of the favorites, forget about being a lead or Supervisor.


  8. Helpful (1)

    "My job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    I work with nice people. It's not hard to learn or do. I like the day to day changes.

    Cons

    Not a lot of times to actually use my travel benefits. Always understaffed. Contract business partners are not very good.

    Advice to Management

    Stop outsourcing!


  9. Helpful (4)

    "JetBlue - a fast moving airline"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in New York, NY
    Current Employee - Systems Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (Less than a year)

    Pros

    JetBlue is a great company to work for. People are really talented and very open minded. Teams are usually pretty small as compared to other airlines so it is easy to speak to people and interact with them. JetBlue also makes sure that everyone is at the right place and thanks to that, it is possible to switch from one department to another easily.

    Cons

    Hiring process can be long and is very competitive.

    Advice to Management

    Keep on doing a great job and developing JetBlue's culture.


  10. Helpful (1)

    "Reservations Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Acting ESP Reservations Supervisor in Heber City, UT
    Former Employee - Acting ESP Reservations Supervisor in Heber City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at JetBlue part-time (More than a year)

    Pros

    Flexible schedule; work from home. flight benefits.

    Cons

    No health insurance benefits offered for part-time employees.

    Advice to Management

    Keep up the good work. Innovative, visionary enterprise.


  11. Helpful (1)

    "Interview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great company to work for

    Cons

    There are no cons just great

    Advice to Management

    Be yourself friendly



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