JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated May 20, 2017
233 reviews

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233 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 19 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 16 reviews)

More Pros and Cons

  1. "Awesome Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Analyst, IT CTS in Salt Lake City, UT
    Current Employee - Associate Analyst, IT CTS in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time

    Pros

    Incredible culture, many opportunities, exciting.

    Cons

    The hiring process can take a long time.


  2. Helpful (1)

    "JetBlue"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Flight Instructor in Orlando, FL
    Current Employee - In Flight Instructor in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    Big business with a family feel. Supportive of professional development and offers many opportunities to try new things. Your work schedule is flexible with opportunities for full and part time.

    Cons

    Resources and people are stretched too thin so you take on extra work. You have many development opportunities but there is not a defined path for career advancement.


  3. Helpful (1)

    "Ground Ops Best airline to work for! *SAFETY*FUN*CARING*PASSION*INTEGRITY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Operations in Boston, MA
    Current Employee - Ground Operations in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    Stock purchase program, 401k matching, profit sharing, overtime, schedule flexibility, flight benefits, travel discounts, quarterly rewards, fun culture, opportunity for growth, generous dependability program, good medical/dental, provide parking options at no cost, awesome holiday BBQ's/ice cream truck, new break room with 2 Keuriq machines (yes, free coffee!), employee raffles for Boston sporting events/concerts, uniform allowance, internal employee recognition program where you can receive monetary value gift cards of your choice.

    Cons

    90 day probation period (used to be 30), scheduling (24 hr operation), one bank for all PTO/Vacation/sick time, working in the rain/snow/heat/cold, some of the GSE is poorly taken care of but I believe a business partner maintains their GSE, plan on working weekends and holidays till you get some seniority.

    Not many cons but this job is all about what you make of it. It's a fun rewarding job but a dangerous one as well especially if you've never worked on the ramp before. Have a good attitude, be safe, have fun, travel, work HARD and you will have yourself a successful career on whatever path you choose.

    Advice to Management

    Keep up the great work! Love the Gatorade on hot days!


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  5. Helpful (1)

    "Reservations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Reservation Agent in Salt Lake City, UT
    Current Employee - Reservation Agent in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    Positive culture. Great values. Flexibility. Flight Benefits. Accountability.

    Cons

    Intense Training. No flexibly first few months.


  6. Helpful (1)

    "True Blue"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Move Team Coordinator in Boston, MA
    Former Employee - Move Team Coordinator in Boston, MA
    Recommends
    Positive Outlook

    I worked at JetBlue (More than 10 years)

    Pros

    13 years of true enjoyment working for jetBlue. One of the best jobs I ever had. I retired recently and I regret it very much. Crew members are well-taken care off. The management team from top to bottom made sure to reach out to all just to make sure that they had the support to perform at a top level. I miss the barbecues, the thanksgiving dinners and the company-wide softball tournament held every year in Orlando. I wish I was still there.

    Cons

    Working outside ramp-side during the winter was very challenging. Mother nature just had a way of letting you know who was in charge. Although management did care about your safety and did enforce all of the safety rules, there were times that you had to finish what was started. The customers counted on us to deliver, and we took pride in making things happen.

    Advice to Management

    Hire me back


  7. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Time Controller in Long Island City, NY
    Current Employee - Crew Time Controller in Long Island City, NY
    Recommends
    Positive Outlook

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    Great Values, Great people, and a Great office atmosphere.

    Cons

    Headquarters located in expensive NYC

    Advice to Management

    Keep up the great work.


  8. Helpful (2)

    "Senior Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Long Island City, NY
    Current Employee - Senior Analyst in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    Great culture!!!! Profit sharing is a huge incentive and working here feels like being part of a family as opposed to a number at any other company. Jetblue cares about their Crewmembers!

    Cons

    Health benefits are costing more however this is a nationwide issue and we are not the only company affected.

    Advice to Management

    Keep living the values!


  9. "IT Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Intern in New York, NY
    Former Employee - IT Intern in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue (Less than a year)

    Pros

    Great team and facetime with leadership. Perks include free travel!!!

    Cons

    Expanding internship program and nothing else really.

    Advice to Management

    Expanding internship program.


  10. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - JetBlue Reservations in Salt Lake City, UT
    Former Employee - JetBlue Reservations in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue (More than a year)

    Pros

    Great company to work for!

    Cons

    Hard pleasing every single customer

    Advice to Management

    Keep up the good work


  11. "Flight Attendant"

    Star Star Star Star Star
    Current Employee - Flight Attendant in Charlotte, NC
    Current Employee - Flight Attendant in Charlotte, NC
    Recommends
    Positive Outlook

    I have been working at JetBlue full-time (Less than a year)

    Pros

    A great opportunity to grow in my career with a young airlines.

    Cons

    Might not be hired full time.

    Advice to Management

    Thank you for the opportunity to be part of the Jet Blue family.


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