JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated December 9, 2017
79 reviews

Filter

Filter


79 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance is practically non-existent (in 19 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 17 reviews)

More Pros and Cons

  1. Helpful (8)

    "Don't beleive the hype"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Operations in Fort Lauderdale, FL
    Current Employee - Ground Operations in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Just the brand all the lies.

    Cons

    This company don't paid well enough.Grounds operations are just slaves with paid. They always talking about safety,but safety is for the aircraft.The GO are over work. I see some of my teammates being abused , making them work from one gate to another. Without any concerned of their safety.

    Advice to Management

    You better get it together the Union is coming soon enough.


  2. "Compensation doesn't reflect the Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Long Island City, NY
    Current Employee - Anonymous Employee in Long Island City, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great work environment and very cooperative coworkers who are willing to help out in the time of need. Travel benefits are also great.

    Cons

    Location Location Location, average commute time for an employee there is over 1hr each way. The reason for this is because LIC area is not affordable, and the salary does not reflect the location at all.

    Advice to Management

    re-evaluate the compensation structure.

  3. "Reservations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student in Salt Lake City, UT
    Former Employee - Student in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook

    I worked at JetBlue part-time (More than a year)

    Pros

    Flight benefits if you can rack up enough PTO or can get people to trade shifts with you so you can use them.

    Cons

    Big brother is always watching, hard to get people to trade shifts with you. Required to push the jetBlue American Express card and try and get people to upgrade with extras. Constant audits on your work. Hard to advance. Shift bids are a pain.


  4. Helpful (2)

    "Grounds op"

    StarStarStarStarStar
    Current Employee - Ground Operations in West Palm Beach, FL
    Current Employee - Ground Operations in West Palm Beach, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at JetBlue part-time

    Pros

    While at JBU for training they talk about their five values . Training at JBU is ok . You have to pass all your exams if not you're sent home . You're not guaranteed a job if your seasonal part time . Some people left their jobs not knowing this .

    Cons

    Once assigned to your station those values disappear. A lot of favoritism. Some of the co workers don't want you there . A lot of trash talk of other airlines . A lot of sleeping on the job . On the job training is a joke . The liaisons don't properly train you . You need to catch on by observation. A lot improvement needed for on the job training. So if anyone in corporate see this please make some adjustments.


  5. "Business Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Free flights as standby employee.

    Cons

    Low compensation for conversion form contract to employee.


  6. "Customer Service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT

    I worked at JetBlue (More than a year)

    Pros

    Working from home was great.

    Cons

    Very low hourly pay compared with other airlines.


  7. Helpful (5)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in South Florida, FL
    Current Employee - Flight Attendant in South Florida, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue (More than 10 years)

    Pros

    Love many of my long term colleagues who are like family.

    Cons

    Frequent changes not always to the benefit to the employee. Top heavy management.

    Advice to Management

    Please take care of your employees and they will automatically take care of your company.

  8. "Jetblue Aircraft Maintenance technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work rules, compensation is good. There are good perks like flight benefits and many partner discounts available.

    Cons

    Work weekends and holidays, overnight shifts. It can be stressful, and. At times the job is difficult.


  9. Helpful (1)

    "No consistency with policy and procedures between different stations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Orlando, FL
    Former Employee - Airport Operations Crew Member in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at JetBlue full-time (More than 3 years)

    Pros

    I think the only thing that came out as a positive experience was the flight benefits. They do not go by seniority so it's easy to non-rev.

    Cons

    Management plays favorites, lack of honesty, management had lack of computer program knowledge, company pushes people out after a certain time by micromanaging and forcing people to resign. Human resources does not assist employees at all.

    Advice to Management

    Be more honest and fair to all employees. Management should be trained properly to assist crew-members in customer issues or computer issues. Believe in your staff and support them the best of your abilities and don't run the employees into the ground.


  10. Helpful (1)

    "Tech Ops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Overall great company, great coworkers

    Cons

    A lot of turn over, experience replaced with temp employees


Showing 79 of 845 reviews
Reset Filters