JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated October 19, 2017
780 reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 18 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 17 reviews)

More Pros and Cons

  1. Helpful (2)

    "GO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    This company used to be fun to work for.

    Cons

    Too much nepotism. The only way to move in this company is through friendship. Some of the supervisors andmanager are incompetent. They talked about values but they don't followed them No intergrity. I can wait until I can find new job.

    Advice to Management

    Learn to be one. Keep your word, don't give lip service. Lying to employees are not intergrity.


  2. Helpful (1)

    "You are just a number-- horrible work rules, treated like garbage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    flexibility, travel benefits and if you dont mind working with people the job itself is entertaining

    Cons

    unacceptable health insurance that doesnt cover you. insane deductible. 18 hour work days, the company doesnt care about your well being or safety. no union means they can do what ever they want with you. you can be fired for nothing. you dont matter. you are just a number. its all about the money.

    Advice to Management

    have some integrity. jetblue lacks most of its "5 values" there is no caring, no integrity and no passion.

  3. Helpful (2)

    "Still no employment contract, in negotiations since 2015"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Captain in New York, NY
    Current Employee - Captain in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    Was a fast-growing fun company with great values.

    Cons

    Is no longer a fast-growing fun company with great values. Pilots are vastly underpaid compared to all other major US airlines, and contract talks have dragged on since 2015 with no end in sight.

    Advice to Management

    Don't let the pilots strike, settle for a fair contract.


  4. "Great Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time

    Pros

    Great community, meaningful work, felt like part of the team rather than an intern.

    Cons

    I can't think of anything.


  5. Helpful (1)

    "You really are above all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time

    Pros

    New' great and fast growing

    Cons

    By being a new company they are still getting it together, but doing it the right way.


  6. "This Industry is Like Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ticket Agent
    Former Employee - Ticket Agent
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at JetBlue full-time (More than 3 years)

    Pros

    Good benefits, average wages, lots of free food and other perks. I was one of the lucky ones who got hired when the company was new. They had a lot of money and spoiled us/customers rotten. Morale was great as well. Family taking care of family. I would say that compared to other airlines they are one of the best to work for/travel even with flaws.

    Cons

    Everything went down hill when the original CEO left. The company ran out of money, morale went down and many quit/got fired. I was #4 in seniority by year 4 which made me feel accomplished. If I hadent had an OJI I would still be there. After leaving almost everyone was laid off and went to work for Virgin. The industry is very cut throat so finding perfection is rather difficult. You really have to love working with the public to survive it and I did. I still keep in touch with former coworkers because as I said we are like family.

    Advice to Management

    Meetings are a great way to keep everyone informed and boost morale. Free food is always a good thing :)


  7. "AWESOME"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue full-time

    Pros

    Nice People, nice benefits, traveling is the best

    Cons

    Stressful and having to be outside in all types of weather.

  8. "Customer support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Support
    Current Employee - Customer Support
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (More than 5 years)

    Pros

    Great flight benefits
    Awesome coworkers
    Work from home flexibility

    Cons

    I wish they had more corporate jobs in Utah


  9. "Flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    Off of reserve in a short period of time
    Easy to commute to work
    Profit sharing

    Cons

    Pay could be better


  10. Helpful (1)

    "Flight Benefits for the win"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Fort Lauderdale, FL
    Former Employee - Airport Operations Crew Member in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time (Less than a year)

    Pros

    Great Co-workers, fast pace, lots of new experiences. I actually loved the C.EO. I was a lower level employee and meet him on several occasions.

    Cons

    So many managers and no one is on the same page. It was often frustrating dealing with so many different directions from so many people.


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