JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated August 19, 2017
482 reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 20 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 16 reviews)

More Pros and Cons

  1. "JB Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time

    Pros

    Great culture and working environment

    Cons

    Benefits are not the best


  2. "Good people, great benefits, too much leadership oversight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time

    Pros

    Airline industry perks are some of the best in the world. You get to work for a great brand that people love and work with mostly good, smart people. Once you hit a certain level, it's very difficult to move up.

    Cons

    Leadership is constantly passing down personal requests that don't align with the larger goals/objectives of the team. Executive team is out of touch with the rest of the company.

  3. Helpful (4)

    "Love the people and the idea of working for JetBlue, but the reality is..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Long Island City, NY
    Current Employee - Analyst in Long Island City, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    Innovative company with some really great ideas.
    The Crewmembers I work with are great. In the trenches, teams come together to pull through remarkably well.
    Flight benefits are a great idea and work well for the avid traveler. However it's not a stress free system.

    Cons

    NO work/life balance.
    Office space is cramped and leadership doesn't see this as a problem. Their solution is to cut cubicle space in half. Taking phone calls is inconvenient to your neighbors and is more than a little stressful.
    No training/tuition reimbursement for any job-related trainings. JetBlue has a great program for those who do not possess a 4 year degree, but if you need anything more than that you're out of luck.
    Most work travel you actually have to fly standby for. Ironic being an airline and you cannot purchase a seat usually if you're flying somewhere JetBlue doesn't fly.

    Advice to Management

    Invest in your Crewmembers. Apply policies consistently across the organization. Offer some kind of training reimbursement for Crewmembers as part of their compensation. This would demonstrate your willingness to invest in your Crewmembers to promote growth.


  4. "JetBlue Vacations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vacation Specialist
    Current Employee - Vacation Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (More than 5 years)

    Pros

    Work from home, flight benefits

    Cons

    Can have poor flexibility if you can't trade a shift. There is no such thing as sick time. Also, pay based on time in job rather than quality of work.

    Advice to Management

    Treat employees the way you expect employees to treat customers.


  5. Helpful (5)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time

    Pros

    In my opinion, the flight benefits are a definite perk as long as you have a boss who supports you using your vacation time and if you can find a good manager to work for, you can have a lot of autonomy in your work.

    Cons

    Personally, I've consistently experienced discrimination that has not been addressed by HR and makes me want to leave. Compensation for my role is below industry norms.


  6. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Flight Crew Member in Boston, MA
    Current Employee - In Flight Crew Member in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    Listens to employees, travel benefits, great company culture

    Cons

    Other airlines pay more, but I think our culture makes up for it


  7. "Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern in Long Island City, NY
    Current Intern - Anonymous Intern in Long Island City, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at JetBlue as an intern (Less than a year)

    Pros

    Get to fly all over the place.
    Boss allowed me to have a very flexible schedule.
    The people that work at JetBlue are generally great. They have a great culture.

    Cons

    The pay could be higher.
    They often have hiring freezes that negatively affected your ability to get hired.
    A lack of structure and processes often leads to inefficiencies.

  8. Helpful (3)

    "Good company, could be improved"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Engineer in Long Island City, NY
    Current Employee - Operations Engineer in Long Island City, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    Great flying benefits, awesome coworkers, lively environment, great personal message of inspiring humanity

    Cons

    Some departments are understaffed leading to extra work for the existing employees, Health care plan is expensive to the employee, Stressful work environment, lacks accountability on managers, can have poor work-life balance in certain positions

    Advice to Management

    upper level management should check in more often with the "worker bees" to make sure nothing is disconnected in communications. If we have better communication then the company will prosper better. Should really look at department turnover rates and question why some are so high.


  9. "AP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Applications Engineer in Atlanta, GA
    Current Employee - Software Applications Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time

    Pros

    Great job good place to work

    Cons

    Not really any issues to speak of

    Advice to Management

    I really dont have any advice to give managment


  10. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at JetBlue full-time

    Pros

    Profit Sharing, great team attitude

    Cons

    management is not behind the crewmember


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