JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated February 20, 2017
442 reviews

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442 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 17 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 15 reviews)

More Pros and Cons

  1. "Strive for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    A excellent culture with strong values that are executed on, obviously you can fly for free, health care is available and communication from the top down is very visible.

    Cons

    The health care programs is horrendous, on the operating side of the company most managers are reactive though that is changing and your sick and vacation bank is one and the same.

    Advice to Management

    Re evaluate best labor practices for compensation


  2. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good benefits and easy work

    Cons

    some slick workers and overtime


  3. "Awesome company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor Airports
    Current Employee - Supervisor Airports
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    Promotes from within and really tries to help crew members advance to their highest potential.

    Cons

    Sometimes you do not share the same views (business related) as your manager and that can affect the work balance.

    Advice to Management

    Do not promote micro managing.


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  5. Helpful (5)

    "Very Organised"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Fort Lauderdale, FL
    Current Employee - Flight Attendant in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    They pay for your first set of luggage and uniform

    Cons

    Wait time after interview to hear back

    Advice to Management

    Provide answer to candidate sooner than one week perhaps on the spot


  6. "Amazing company to work for! Great culture!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing and Systems Operations
    Current Employee - Marketing and Systems Operations
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (More than a year)

    Pros

    JetBlue has an amazing culture and truly lives by its 5 core values of Safety Caring Integrity Passion and Fun! I always felt like the company valued my work. Very rarely did I have a bad day at work. Lots of upward career opportunities once you get in!

    Cons

    Because JetBlue is a smaller primarily domestic carrier, if you're interested in International work, it may not be the place for you.

    Advice to Management

    Continue to focus on your core values, Whenever anyone asks me what I think about working for JetBlue, I always emphasize how much importance was placed on the values and what a difference that made. My current airline has a similar value system, but it is not emphasized or believed in the way it was at JetBlue and that makes a huge difference. Most people could not even name our 4 corner stones.


  7. Helpful (2)

    "A fantastic company to work for that makes you feel like family."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Technician in Boston, MA
    Current Employee - Maintenance Technician in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    Very friendly and helpful crew members, decent pay, good benefits

    Cons

    Midnight shift, focusing on making sure new hires aren't rushed into the company with paperwork and training.


  8. Helpful (3)

    "Great company that listens to its employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Long Island City, NY
    Current Employee - Analyst in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    JetBlue is a great company to work for because the culture of the company is to listen to and support its emoloyees and offer the best experience for its customers. The company HQ is top of the line and lots of friendly people.

    Cons

    It's hard to complain about a company that has "fun" as one of their values but of course no company is without its short comings. Getting your foot in the door of the company might be hard but once you're there it's even harder to move up unless you network and schmooze with the right people. The company does emphasize that it wants employees that fit the culture but too often I have seen the most qualified be passed over for the more extroverted socialite who might not be as sharp but knows how to light up a room.

    Advice to Management

    Keep doing what you're doing but make sure to reward the hardest workers, not just the popular ones.


  9. Helpful (2)

    "Perfect job for my family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Crew Member in Salt Lake City, UT
    Current Employee - Reservations Crew Member in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (More than a year)

    Pros

    Flight benefits, very flexible, able to be home with my family and get my work done.

    Cons

    Sometimes gets very busy, mandatory overtime during storms, can be treated like a kid with the punishment system, even though it is flexible.


  10. Helpful (1)

    "Great training and strong encouragement to promote quickly."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations in Salt Lake City, UT
    Current Employee - Reservations in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    Positive outlook and growth opportunities if I decide not to work at home. Oh, did I mention flight benefits.

    Cons

    Hectic at times, but that would be the industry.


  11. Helpful (4)

    "Great company to work for, great people, great culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Operational Finance in Long Island City, NY
    Current Employee - Manager Operational Finance in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    I've worked in various departments at JetBlue, so I will start with a disclaimer that not all departments are great. However those that live the company values and have strong leadership are great and thrive very well. Crew members who are willing to learn and willingly get to know various parts of the company can be handsomely rewarded with a promotion in a short amount of time.

    Cons

    Operational support analysts have little direction which leads to high turnover or people stuck in the same role for long periods of time. You certainly choose your own direction at JetBlue, and if you don't make the most of it, it could get stale fast. Also, lower than market pay for corporate employees.



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