JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated July 1, 2017
476 reviews

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476 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 20 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 16 reviews)

More Pros and Cons

  1. "Nice Human Resource"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    They are very nice and and extremely friendly

    Cons

    none that I could think of

    Advice to Management

    none that I could think of


  2. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Burbank, CA
    Current Employee - Airport Operations Crew Member in Burbank, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (More than a year)

    Pros

    The company culture is excellent. Very focused on employee happiness and satisfaction. Great perks, new airplanes, headquarters in New York, non-union.

    Cons

    People love their job so they never leave, making it take time to gain seniority and find opportunities for promotion. some grumpy coworkers, but that's at any job really.

    Advice to Management

    Keep doing the great job that you are doing!

  3. "Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Flight Crew Member in Boston, MA
    Current Employee - In Flight Crew Member in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    One unique thing about B6 is the people have created an amazing culture. The company gives us the tools to be able make our customers experience amazing.

    Cons

    More diversity in the leadership would be amazing.


  4. "Hands down, best airline to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Coordinator in Los Angeles, CA
    Current Employee - Operations Coordinator in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    Schedule flexibility, good compensation, full benefits, free domestic travel for yourself and family.

    Cons

    Not a lot of flights to/from west coast, airline is transitioning to bigger company and still operating like a mom and pop business.

    Advice to Management

    Please revamp the infrastructure to reflect growing operation. We need more spare aircrafts and reserve inflight staff.


  5. "Fun Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service
    Current Employee - Customer Service
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (Less than a year)

    Pros

    Travel benefits, health insurance, 401k, a lot of activities for crew members and their family, encourages volunteer work. Supervisors are always available and very helpful, co workers are awesome and its just an overall great company with even better product and service.

    Cons

    Some tech issues with equipment


  6. Helpful (6)

    "Company of great values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations in Denver, CO
    Current Employee - Airport Operations in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue part-time (Less than a year)

    Pros

    Obviously the flight benefits, as well as 401k, PTO, and stock share benefits. It's unbelievable what an amazing and progressive company they've built in under 15 years.

    Cons

    They provide oppurtunities to grow within the company such as taking over new job titles, but if your not interested in that and like your position you can't expect to ever make a lot of money. They have a top-out as well.


  7. Helpful (1)

    "Fun people fun atmosphere!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Orlando, FL
    Current Employee - Supervisor in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    We excel at great customer service!

    Cons

    Starting to be all about the Benjamin's!

    Advice to Management

    Stop spreading your employees so thin.

  8. Helpful (2)

    "I love JetBlue."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    JetBlue is a great place to work. Training is in a group of about 30 people and by the end of the month long training I felt like they were all family. Working from home is nice too as I work in reservations. and the free flights make it all worth it.

    Cons

    The starting pay kinda sucks and people can be rude sometimes as is true for any call center environment.

    Advice to Management

    I get way too many emails so I feel like I'm working all day just to sort through them all even after my shift. Chill out with the emails ;)


  9. "Great employer and one that looks out for their employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at JetBlue part-time (More than 5 years)

    Pros

    Endless opportunities for growth. Great work environment. Employee Benefits are amazing.

    Cons

    Wish the company would open more stations in more cities and Caribbean islands as well as in South America.

    Advice to Management

    Open more job opportunities in the People Department (Recruitment)


  10. Helpful (2)

    "This is the winning team."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    Supportive co-workers, beautiful uniforms, growing by leaps and bounds

    Cons

    Poor work rules, can sometimes feel like slavery

    Advice to Management

    Management is actually really great


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