JetBlue Employee Reviews | Glassdoor

JetBlue Reviews

Updated February 23, 2017
692 reviews

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692 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 17 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 15 reviews)

More Pros and Cons

  1. Helpful (4)

    "Flight Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Boston, MA
    Former Employee - Flight Attendant in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at JetBlue full-time (More than 8 years)

    Pros

    Lots of great crew, layovers

    Cons

    Don't plan on a long career here

    Advice to Management

    Stop targeting certain work groups to terminate. Have some morals, scruples and INTEGRITY!


  2. Helpful (1)

    "jetblue"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ramp Agent in Jamaica, NY
    Former Employee - Ramp Agent in Jamaica, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    free flights and rosterapps for swapping ya shift thats it

    Cons

    the company sucks after they got rid of the CEO dave barger

    Advice to Management

    lolll a joke


  3. Helpful (3)

    "Flight Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Orlando, FL
    Former Employee - Flight Attendant in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Benefits and they have 401k

    Cons

    Hard to use flight benefits especially family members.

    Advice to Management

    Need to clean house. Have no ethics.


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  5. Helpful (3)

    "Fly for another company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant
    Former Employee - Flight Attendant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at JetBlue full-time (More than 3 years)

    Pros

    Like any FA job travel is amazing.

    Cons

    Sadly the culture and values do not match up. Employees are not treated well and management cares less.


  6. "Jfk leadership is crooked and sleeping with the crew members so is their people department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee in Jf Kennedy Ap, NY
    Current Employee - Anonymous Employee in Jf Kennedy Ap, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time

    Pros

    The benifits the location and always understaffed so you can work a lot but they don't pay overtime

    Cons

    Jet blue is firing senior crewmembers and disabled persons and full timers so nothat have to give benifits

    Advice to Management

    Restructuring of jfk management and people department do a proper bid and get people capable of running the station


  7. Helpful (1)

    "Not so hot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Boston, MA
    Current Employee - Airport Operations Crew Member in Boston, MA
    Doesn't Recommend
    Positive Outlook

    I have been working at JetBlue part-time (More than 5 years)

    Pros

    If you like customer service you have many opportunities

    Cons

    Caring value just hype. Management does not care about employees or listen to them. Make same mistakes over and over.

    Advice to Management

    Come out of your office and know what is going on. Suggestions do not equal negative. Have an idea how to handle increases or changes before you implement them.


  8. Helpful (1)

    "Flight Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at JetBlue full-time

    Pros

    Flexible Schedule, Flight Benefits, 401K matching, Medical/Dental/Vision

    Cons

    Required to Clean Aircraft Between Flights, Lowest Paid Among Major U.S. Carriers, Unprofessional, Terrible On-Time Performance, Tray Service Vs. Cart

    Advice to Management

    Treat Your Flight Attendants Better


  9. "HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Jersey City, NJ
    Current Employee - Product Manager in Jersey City, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue (More than a year)

    Pros

    flight privileges are really great

    Cons

    none to mention apply and see

    Advice to Management

    be more caring


  10. Helpful (1)

    "They don't care about their employees..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Agent in Salt Lake City, UT
    Former Employee - Reservations Agent in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at JetBlue full-time (Less than a year)

    Pros

    Work from home
    Health benefits
    Great training program
    Flight benefits
    Ability to trade shifts
    Great values and models

    Cons

    No flexibility or time off, even for emergencies
    Extreme consequences for being even 10 seconds late
    No sick days
    IROP

    Advice to Management

    You should really care more about your employees. They are just a CM# to you. My husband was on his death bed in the hospital but since I was still fairly new, there was no flexibility given at all. They say they care about you and want to be a "family" to their crew members but when I needed support most - JetBlue did nothing.


  11. Helpful (1)

    "Terrible ITCS SAP Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ITCS Employee in Long Island City, NY
    Current Employee - ITCS Employee in Long Island City, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    Good benefits. Good flight benefits also.

    Cons

    Terrible ITCS SAP Group with managers and project manager with extremely poor managerial skills and discriminating narrow minded attitude. No actions against disgruntled employees with their unacceptable behaviors. Poor SAP implementation since day one with poor resource planning. New Hires are treated like slaves and ignored for recognition program by Project Managers and IT managers in ITCS Groups. Extremely Biased approach by existing employees and project managers while assigning the tasks or while answering the questions to new hires.

    Advice to Management

    Outsource ITCS SAP Security, Project Management tasks and SAP program Development services to Tata Consulting Group and save company's cost and productivity.



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