JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated June 15, 2017
740 reviews

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740 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 20 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 16 reviews)

More Pros and Cons

  1. "Ground Ops"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time

    Pros

    Great company to work with, great atmosphere and outstanding team. Lots of benefits to enjoy.

    Cons

    Growing company with lots of flights daily to work on


  2. Helpful (4)

    "It's an ok company. (Apply for inflight they are treated much better than AO or GO)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in New York, NY
    Former Employee - Airport Operations Crew Member in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at JetBlue full-time (More than 5 years)

    Pros

    Flight benefits are the best reason to work here. Their system is the best and fairest in the industry, standby's are cleared by check in time and not by seniority like the big airlines. Healthcare is okay it becomes expensive if you have chronic health problems or need to add your family members. Profit sharing, 401k are good.

    Cons

    Blatant favoritism sups and managers hired their friends and protected them from p.g.'s loc's etc. Good news though is that new hires are getting promoted fast as the seniors are so disgruntled they are not applying for anything. Mandatory overtime is almost an everyday occurrence in the summer(busiest season). Expect it as well during bad weather (b6 does not handle irops well).

    Advice to Management

    Treat your employees well and in turn they will be happy to go above and beyond for the customers.

  3. Helpful (5)

    "Disappointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time

    Pros

    In my opinion, the flight benefits are a definite perk as long as you have a boss who supports you using your vacation time and if you can find a good manager to work for, you can have a lot of autonomy in your work.

    Cons

    Personally, I've consistently experienced discrimination that has not been addressed by HR and makes me want to leave. Compensation for my role is below industry norms.


  4. Helpful (5)

    "Outstanding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Fort Lauderdale, FL
    Current Employee - Flight Attendant in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get paid for everything you do for the company such as additional for doing international flights additional for flying red eyes and you don't have to pay for anything to start out.

    Cons

    None none none none none. There are no cons however I'm been prompted to write at least twenty words. None none none none

    Advice to Management

    Keep up the awesome work


  5. "Jetblue is a great company to work for. The culture of the company will make anyone feel welcomed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time

    Pros

    Wonderful benefits and great culture

    Cons

    working IROPS and long hours


  6. "Good Company with great benefits!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time

    Pros

    Flight benefits are great! And the people are all very friendly

    Cons

    Management is too focused on pleasing leadership and not focused enough on the lower level


  7. "Great Company to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Flight Crew Member in Boston, MA
    Current Employee - In Flight Crew Member in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    Listens to employees, travel benefits, great company culture

    Cons

    Other airlines pay more, but I think our culture makes up for it

  8. Helpful (1)

    "Reservations/Crew support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    No opinion of CEO

    I worked at JetBlue part-time (More than 10 years)

    Pros

    Great benefits , amazing crewmembers

    Cons

    Lacking work /life balance , way to much mandatory overtime , paid time off can be difficult to get.

    Advice to Management

    Treat your employees well, they will take care of your customers ..


  9. Helpful (3)

    "Good company, could be improved"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Engineer in Long Island City, NY
    Current Employee - Operations Engineer in Long Island City, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    Great flying benefits, awesome coworkers, lively environment, great personal message of inspiring humanity

    Cons

    Some departments are understaffed leading to extra work for the existing employees, Health care plan is expensive to the employee, Stressful work environment, lacks accountability on managers, can have poor work-life balance in certain positions

    Advice to Management

    upper level management should check in more often with the "worker bees" to make sure nothing is disconnected in communications. If we have better communication then the company will prosper better. Should really look at department turnover rates and question why some are so high.


  10. "Flight attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at JetBlue full-time (More than 3 years)

    Pros

    Flight benefits, schedule flexibility

    Cons

    Upper management, don't follow company values


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