JetBlue Reviews | Glassdoor

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JetBlue Reviews

Updated January 18, 2018
829 reviews

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829 Employee Reviews

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Pros
Cons
  • Work life balance is practically non-existent (in 19 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 17 reviews)

More Pros and Cons

  1. Helpful (1)

    "Flight Attendant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time

    Pros

    Great company lives by the core values.

    Cons

    Don't have any cons at this time!


  2. "Interesting company to watch grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ground Operations in New York, NY
    Former Employee - Ground Operations in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at JetBlue full-time (More than 8 years)

    Pros

    Flight benefits were pretty awesome , and the amount of friends to make was endless ... a really fun place to work

    Cons

    At first the work load was easy, a lot of down time. But as the company grew work got a lot more demanding

    Advice to Management

    Hire more frontline employees

  3. "Company rating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Operations in New York, NY
    Current Employee - Ground Operations in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    Fun culture, travel, 401K, Medical

    Cons

    Although it wasn't always so, work rules are now more consistent.


  4. "Easy; respectful, had a good time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunications Specialist in Long Island City, NY
    Former Employee - Telecommunications Specialist in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time (Less than a year)

    Pros

    Travel benefits and code sharing with other airline. Honestly don’t have allot of Pros I felt theirs that’s why I left

    Cons

    To me they were stuck in a culture of people that did not come from airline industry and most did not


  5. Helpful (1)

    "It's changing - and not for the better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    Flexibility, Profit Sharing, Recognized Brand

    Cons

    Nepotism, Inexperienced Leadership, Work rules are made up as they go along at Leadership's whim, poor planning with regard to flight scheduling - reactive not proactive.

    Advice to Management

    It wasn't broken. Your changes have made it difficult for everyone, including the customers.


  6. Helpful (1)

    "JFK Base Managers need Improvement in every area and in every aspect."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Flight Crew Member/In Flight Supervisor in New York, NY
    Former Employee - In Flight Crew Member/In Flight Supervisor in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at JetBlue full-time (More than 10 years)

    Pros

    Profit Sharing and Pay and Travel Benefits

    Cons

    Inflight Base Managers and Inflight Corporate Leadership and Crew Scheduling

    Advice to Management

    Please hire qualified individuals, caring individuals and educated individuals, for management positions to represent your Inflight Crewmembers, the company would benefit immensely. JFK being your first order of Business.


  7. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Long Island City, NY
    Current Employee - Intern in Long Island City, NY
    Recommends
    Disapproves of CEO

    I have been working at JetBlue part-time (Less than a year)

    Pros

    Great culture, the people are amazing and fun to work with, travel is a common interest for most of the team, work load is manageable and interesting, it's 100% OPPOSITE of getting coffee for your boss type of internship, you learn a lot about the travel industry if you haven't been involved before, everyone at the company is nice and open to talking to you, they give you the option to shadow other departments incase you are interested in multiple fields

    Cons

    Because it's a large company, it can take a while to get things approved but it always gets done

    Advice to Management

    Leadership is great!

  8. "jetblue flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    good benefits, good company values/culture

    Cons

    Long time on reserve, hard to get a steady schedule


  9. Helpful (2)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Orlando, FL
    Current Employee - Flight Attendant in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    Free flight benefits after probation.

    Cons

    First few years extremely hard. On call 3am-3pm, or 12-12. Can be called 1 minute before release, and work a 7-16 hour day. Must relocate to initial base assigned by the company. Usually New York or Boston. Pay not good, until about year 5.

    Advice to Management

    Get better health insurance. Let reserves have AM or PM preference.


  10. "JetBlue is a great company to work for where they care about the employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Analyst IT CTS Support in Cottonwood Heights, UT
    Current Employee - Associate Analyst IT CTS Support in Cottonwood Heights, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    Awesome benefits with things like profit sharing, stock purchase, and other programs. JetBlue really cares about its employees and has provided incredible support especially during time of tragedy or emergency.

    Cons

    Upper management can make advancing projects, ideas, or other effective improvements take an incredible amount of time. Far too much red tape. It can be hard to find advancement opportunities as everyone stays at JetBlue and not a lot of movement to new positions available because of this.


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