JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated December 14, 2017
812 reviews

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812 Employee Reviews

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Pros
Cons
  • Work life balance is practically non-existent (in 19 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 17 reviews)

More Pros and Cons

  1. Helpful (4)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in New York, NY
    Former Employee - Flight Attendant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at JetBlue full-time (More than 10 years)

    Pros

    Was part of an award winning team of Flight Attendants

    Cons

    Leadership continues to deteriorate with each passing year. Company's motives are strictly related to benefiting the shareholders, no longer practicing the core values that the company was founded on. Flight Attendants are non-union and as a result are below industry standards on many fronts. Additionally, there are zero grievance procedures in play, paired with at-will employment = no guarantee for anyone's tomorrow.

    Advice to Management

    "Always treat your employees exactly as you want them to treat your best customers" -Stephen R Covey


  2. "Reservation agent"

    StarStarStarStarStar
    Former Employee - Reservations Agent in Houston, TX
    Former Employee - Reservations Agent in Houston, TX
    No opinion of CEO

    Pros

    They have excellent benefits, 401K, medical, dental and vision. The benefits are very comparable to others in the industry. I think anyone wanting to work for them would be please with what they have to offer.

    Cons

    I don't have any con to contribute to this review. If you get the opportunity to work with them maybe you can update your own cons

    Advice to Management

    NA

  3. "Great Company but was better"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    Flight benefits, flexible, great group of people

    Cons

    Pay, health benefits, job security


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Positive Outlook

    I have been working at JetBlue full-time

    Pros

    Collaborative environment
    Customer and Crewmember centric
    Flight benefits
    Rewarding and Impactful projects
    Fun coworkers
    Passion and Fun are part of the core values

    Cons

    Suffer from most corporate environment issues, but the company is young and growing so problems are magnified under these circumstances.


  5. Helpful (1)

    "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Operations Crew Part Time in Newark, NJ
    Current Employee - Ground Operations Crew Part Time in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (More than a year)

    Pros

    flight benefits, profit matching, 401k, and PTO for part time

    Cons

    no union, no union, no union

    Advice to Management

    n/a


  6. Helpful (1)

    "Best Airline to work for hands down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aircraft Mechanic
    Current Employee - Aircraft Mechanic
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    13% match on 401k retirement. 5 weeks of Paid time off in your first year. Competitive wages. Treated with respect and like a great big family. The company truly cares about it's crewmembers. That rubs off onto the customers. They provide great customer service.

    Cons

    Limited bases with which you can work at.


  7. "Reservations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservationist in Orlando, FL
    Current Employee - Reservationist in Orlando, FL

    I have been working at JetBlue part-time (More than a year)

    Pros

    flexible
    work from home
    profit sharing
    free flights

    Cons

    mandatory overtime rules are sometimes very inconvenient

  8. Helpful (2)

    "Associate Analyst CEX Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time

    Pros

    Flying standby for free and on other airlines for a small fee

    Cons

    JetBlue is very cliquish, if you aren't friends with the right people you won't go anywhere.

    Advice to Management

    Hire based on ability instead of friendship.


  9. Helpful (1)

    "You are just a number-- horrible work rules, treated like garbage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    flexibility, travel benefits and if you dont mind working with people the job itself is entertaining

    Cons

    unacceptable health insurance that doesnt cover you. insane deductible. 18 hour work days, the company doesnt care about your well being or safety. no union means they can do what ever they want with you. you can be fired for nothing. you dont matter. you are just a number. its all about the money.

    Advice to Management

    have some integrity. jetblue lacks most of its "5 values" there is no caring, no integrity and no passion.


  10. Helpful (2)

    "GO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    This company used to be fun to work for.

    Cons

    Too much nepotism. The only way to move in this company is through friendship. Some of the supervisors andmanager are incompetent. They talked about values but they don't followed them No intergrity. I can wait until I can find new job.

    Advice to Management

    Learn to be one. Keep your word, don't give lip service. Lying to employees are not intergrity.


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